Duty Manager Weekend Shift Checklist

• Site conducted

  Select

• Conducted on

  Date

• Started by

OPEN DM 6:30am-11:30am

• Person completing check

• Ensure all staff have name badges on; note any staff who require a new name badge

  Yes

  No

• Turn off alarm from Cleaners Room and switch on all lights from Safe Room

  Yes

  No

• Collect bumbag, radio, LG bib & COVID marshal vest. Conduct radio check.

  Yes

  No

• Ensure LG can access pool slave and remotes for indoor pool covers

  Yes

  No

• Have CSO conduct PA System test when they arrive (6:45am)

  Yes

  No

• Check Wellness Studio, Group Fit room and Cycle Room for spray bottles and batteries.

  Yes

  No

• Check Steam Room and Sauna are both on and both doors are closed

  Yes

  No

• Assist lifeguard with pool covers (2 people outside, 1 person inside)

  Yes

  No

• Ensure WaW signage is visible and clear on both Outdoor and Indoor deck

  Yes

  No

• Check TVs are switched on

  Yes

  No

• Collect $400 float for CSO

  Yes

  No

• Make sure rescue equipment is in correct locations

  Yes

  No

• Complete and log pool tests; including balance tests

  Yes

  No

• Complete plant room checklist using iAuditor app

  Yes

  No

• Complete oxygen and defib check

  Yes

  No

• Check cleans have been completed overnight; note anything which was missed AND ADD IMAGE

  Yes

  No

• Complete LG Pre-Start conversation on iPad

  Yes

  No

• Ensure LGs are aware of headcount procedure and interval times

  Yes

  No

• Check with CSO team that the reception space is ready

  Yes

  No

• Open up centre

  Yes

  No

• Complete/Delegate hourly change room cleans from 7:30am-10:30am

  Yes

  No

• Organise LG breaks

  Yes

  No

• Any issues opening? Please note

  Yes

  No

• Note:

• Any maintenance or OHS issues to report? (enter on Google.registers-maintenance works)

  Yes

  No

• https://docs.google.com/spreadsheets/d/1_-6VpptzDAlwrRmMaFw2Jz523yQzH6mo6D3ObiolpCM/

• Any staffing issues or examples of excellence?

  Yes

  No

• Note:

• Any patron feedback?

  Yes

  No

• Note:

• Duty Manager Notes:

• Customer Service Notes:

• Lifeguard Notes:

• Health Club Notes:

• Additional Observations

• Images

  Media

• Sign Off

  Sign

MIDDAY 11:30am-3:30pm

• Person completing check:

• Ensure all staff have name badges on; note any staff who require a new name badge

  Yes

  No

• Complete and log pool tests

  Yes

  No

• SATURDAYS - OPEN CYCLE ROOM FOR VIRTUAL CLASS @ 11:45AM (close by 1pm)

  Yes

  No

• Complete plant room checklist

  Yes

  No

• Clean Outdoor and Indoor Pool Vacs

  Yes

  No

• Passed on to next DM?

  Yes

  No

• Ensure high touch cleans are being completed

  Yes

  No

• Perform/Delegate checks of lockers (replace batteries where needed). Note any lockers which still don't work despite batteries.

  Yes

  No

• Check bins on pool deck; empty if full.

  Yes

  No

• Complete LG Pre-Start Conversation

  Yes

  No

• Ensure LGs are aware of headcount procedure and interval times

  Yes

  No

• Note/enter any change swaps into spreadsheet

  Yes

  No

• Complete/delegate hourly change room cleans from 11:30am-2:30pm

  Yes

  No

• Ensure walkway to gym (by basketball court) is clear of leaves/rubbish. Clean if needed.

  Yes

  No

• Any maintenance or OHS issues to report (enter on Google.registers-maintenance works)

  Yes

  No

• https://docs.google.com/spreadsheets/d/1_-6VpptzDAlwrRmMaFw2Jz523yQzH6mo6D3ObiolpCM/

• Any issues with staff? Any examples of excellence?

  Yes

  No

• Note:

• Any patron feedback?

  Yes

  No

• Note:

• Duty Manager Notes:

• Customer Service Notes:

• Lifeguard Notes:

• Health Club Notes:

• Additional Observations

• Images

  Media

• Sign Off:

  Sign

CLOSE DM 3:30pm-8:30pm

• Person completing check

• Ensure all staff have name badges on; note any staff who require a new name badge

  Yes

  No

• Complete and log pool tests

  Yes

  No

• OPEN CYCLE ROOM FOR VIRTUAL CLASS @ 3.45PM (close by 5pm)

  Yes

  No

• Complete plant room checks using iAuditor app

  Yes

  No

• Complete LG Pre-Start conversation with guards

  Yes

  No

• Ensure LGs are aware of headcount procedure and interval times

  Yes

  No

• Ensure high touch cleans are being completed

  Yes

  No

• Complete/delegate hourly change room cleans from 3:30pm-7:30pm

  Yes

  No

• Check CSO float and swap out change if required

  Yes

  No

• All equipment is packed away (chairs, rescue equipment, A-Frame signs, etc.)

  Yes

  No

• Ensure on close all doors are locked, lights are off and alarm is switched on.

  Yes

  No

• Any maintenance issues to report? (enter on Google.registers-maintenance works)

  Yes

  No

• https://docs.google.com/spreadsheets/d/1_-6VpptzDAlwrRmMaFw2Jz523yQzH6mo6D3ObiolpCM/

• Any issues with staffing? Any examples of excellence?

  Yes

  No

• Note:

• Any patron feedback?

  Yes

  No

• Note:

• Duty Manager Notes:

• Customer Service Notes:

• Lifeguard Notes:

• Health Club Notes:

• Additional Observations

• Images

  Media

• Send PDF copy to Sarah, Julian, Alanda, Akhil, Chastine and Brunswick DM.

  

• Sign off:

  Sign