Titelseite
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location
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date of inspection
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present Executive
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store adress
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singnature of manager
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signature of RGB
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signature of house-director
Administration
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Last check performed on
Daily business
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Own recipes correct(menu, TAG's)
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recepies existing?
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norm of recipes is observed?
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follow of the calibaration?
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Recepie-test agreed on
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delivery notes documented
Cancelstatistic
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abnormality at cancellation?
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Cancellation are controlled & filed?
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signatured & stamped?
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fixed on the waitress bill?
Customer invitaions
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Reason for Customer invitaions?
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total of the last months?
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confirmed by manager?
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fixed on the daily bill with the correct date?
Waste/Brake/FB
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insert on table 998
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Waste/Brakelist for FOOD is hanging
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weekly booking?
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Waste/Brakelist NON FOOD is hanging
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monthly booking?
Office work
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Daily Ends, Waiterlists- daily controlled
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XXXL Standards are used?
Self paying
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additional payments of waitress drawer are visible? (last 4 Months)
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total of additonal payments?
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Wird das aktuelle XXXL-Standardformular der Kellnerladen verwendet?
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additonal payments of the general drawer?(last 4 Months)
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total of additonal payments?
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Wird das aktuelle XXXL-Standardformular der Hauptstandliste verwendet?
Invoice Checkings
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are processed in a timely manner and manager knows the right process?
Invetury
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difference of the inventury are comprehensible & are processed by the manager?
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articles with more abnormality?
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weekly stock controll are execute?
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Differenz-Gesamtsumme der letzten INV
generel stantarts
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working with the SMS Marketing ?
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short answer of the Problem
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the office is clean?
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Tresorinhalt/ vault contents?
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table set instruction are made?
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right formular with right adressee?
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annual employee training is carried out? (recommendations, guidelines, safety instructions, haccp training)
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which one is missing? (short answer)
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vacationplan / vacation status (days) for the employes is made/known?
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last check of the company Eurofins?
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open complaints that have not been resolved yet?
KPI/Key performance Indicator
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Daily sales list is made?
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BWA/PL in 4K-Wert
- Mehr als 1% besser als Schnitt
- +/- 1% zum Schnitt
- Mehr als 1& schlechter als der Schnitt
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Sales in 4K-Wert
- Mehr als 1% besser als Schnitt
- +/- 1% zum Schnitt
- Mehr als 1& schlechter als der Schnitt
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Cog in 4K-Wert
- Mehr als 1% besser als Schnitt
- +/- 1% zum Schnitt
- Mehr als 1& schlechter als der Schnitt
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lt. Landesfaktor PKZ
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measures?
Restaurant Check/audit
Leading Points
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atmosphere in the store
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Daily offers etc. are presented to the guest in a visually appealing way (chalk board, note)
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Clothing of the team according to the standarts
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roster for the employe visible
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changing room are clean & at the haccap standarts?
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entrance & elevator are fitted with the actual promotion?
Servicecheck
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Glass standart is correct and is it adhered to?
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table standart XXXL is adherd ?
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the cake vitrine is nice & fresh?
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the cake standarts of the F&B are available?
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salad bar is nice & fresh?
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the customer area & furniture are clean?
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do you need a key for the coffee machine?
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do you need a key for the cash register?
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Orderman work & are maintained?
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Dress code in service are observed?
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Success reporting and continuous training of the service staff is practiced?
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Wird der TIG gelebt?
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Wird bei der Kellnerabrechnung der Kassenzettel besprochen?
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per guest revenue
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per guest revenue is more then €9,50?
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take action for increase
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Gästeanzahl wird richtig eingegeben?
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Beste/r Servicemitarbeiter/in?
Kitchencheck
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HACCP book is up-to-date and kept?
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Fett-Wechselprotokoll-Liste wird geführt und Einträge sind ersichtlich?
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Plates are clean and without strong signs of use/broken corners?
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worked according to recipes
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Are clothing regulations observed in the kitchen?
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All items covered and labeled in KH/TK?
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Is there a list of the most common errors? (TIG kitchen, other notes, lists)
stockcontroll
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controll of the RGB on the date of the Audit?
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too much goods in the store?
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Warehousing according to FIFO?
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the storage + fridges are nice & clean
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the beveragesfridge is locked?
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where is the key?
Supervisorkey/waiterskey
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Supervisorkey has the manager?
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Waiter keys are kept in the office after the end of the working day
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Where are the missing keys?
Tecnical Problems
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Kitchen area
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Service area
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EDV / office
Gesamtbewertung
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Note of the Audit
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Schriftliches Statement Führungskraft