Title Page
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S Refrence
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Site conducted
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Conducted on Date
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Prepared by
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Location
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Installer Partner engineers name (NOT YOUR NAME)
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Please acknowledge you can only raise this form if its a genuine install partner error. If the original task failed due to network issues / build issues or has had a contractor repair faulty network after the initial visit you are not required to fill in this form.
Task Details
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Task Type
- Pre DPA Blockage
- Pre CF Blockage
- DPA Blockage
- CF Blockage
- Light Fault
- ERS / Customer Fault
Blown Fibre
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Were you required to use your blowing kit
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Please confirm equipment used
- Lastmile 10 bar compressor
- 10m 16 Bar hose
- Hexatronic Handheld blowing gun
- Hexatronic Duct integrity kit
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Was the BFT Blocked on Arrival.
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Tests preformed
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Why did the test fail. Select all that applies
- Bullets stuck
- sponge stuck
- fibre stuck
- connector issue
- brown bft issue
- other
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Did you successfully install a fibre from SN to wall box
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Were you required to blow from the Toby due to Brown BFT issues
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Were you required to reverse blow from SN towards wallbox
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Were you required to cut the end off the fibre for a successful install
DPA Rodding
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Were you required to use Cobras on this task
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Select the equipment used
- 9mm Cobra rod
- 6mm Cobra Rod
- Spring end
- 40mm ball end
- Bullet end
- 60cm Flexi tip
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Was the chamber obstructed or hidden from plain sight
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Did you have to dig or expose the duct as it was hidden
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Did you have to break / remove concrete or slabs etc at the duct mouth
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Did you have to hoover debris from within the duct
ERS / Customer Fault
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Was this a Customer Fault
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What was the fault
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What was the cause of the fault
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What was required to resolve the fault and restore service
Light Issues
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Was this a light related issue
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Please give a detailed account of the issue and the fix
Summary
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Total time resolving the actual issue in minuets. DO NOT PUT ZERO. DO NOT PUT TOTAL TIME ON SITE.
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Supporting Photos
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Detailed summary of works - DO NOT PUT SEE NOTES
