Information
-
Organisation
- NSS Maintenance Limited
- NSS Cleaning Limited
- NSS Testing Limited
- NSS Hire Limited
-
Conducted on
-
Prepared by
-
Location
- Altrincham
- Manchester
- Slough
- Leeds, Colton
- Leeds, Meanwood
- Falkirk
-
Auditees
-
Executive Summary
10 Improvement
10.1 General
-
The organisation determines opportunities for improvement and implements corrective actions to achieve intended outcomes of the IMS
10.2 Nonconformity and corrective action
-
The organization reacts to and incident or nonconformity by evaluating actions taken to control and correct it and how the organization deals with the consequences
-
The organization determines what actions are taken to prevent nonconformity from recurring
-
The organization uses participation of workers in the determination of root causes
-
The organization implemented actions and reviews their effectiveness
-
The organization retains documented information that provides evidence of the nature of the nonconformity and any subsequent actions taken and the results of any corrective actions
-
Documented information communicated to relevant workers and relevant interested parties
10.3 Continual improvement
-
The organization demonstrates how the organization continually improves
-
Workers are consulted in continual improvement process
-
Results of continual improvement is communicated to its workers
-
All relevant documented information is retained
