ISO 9001 Full Audit Section 5

• Audit Title checklist 5

• Client / Site

• Conducted on

  Date
• Location
  Address

• Prepared by

Audit Checklist Number 1/7

• Previous audit reviewed

• Department

• Author

• Select date

  Date

Reference 5.1 Management Commitment

• A - How do senior management communicate to the organisation the importance of meeting customer, statutory and regulatory requirements

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance improvement opportunity

• B - has the quality policy been established if so are the quality objectives and policy displayed to staff of the orangisation

  Yes

  No

  N/A

• Auditte

• Evidence Viewed

• Compliance improvement opportunity

• 5 1 DE - Can you show that management review have been carried out and that appropriate resources have been made available

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance improvement opportunity

5.2 - Customer Focus

• 5.2 - How does top management ensure customer requirement are determined with the aim of enhancing g customer satisfaction

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance improvement opportunity

Audit Checklist Number 2/7

• Previous audit reviewed

• Department

• Author

• Select date

  Date

5.3 - Quality Policy

• 5.3 A - Is the quality policy appropriate to the purpose of the orangisation

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance improvement opportunity

• B - A commitment to comply with requirements and to continually improve the effectiveness of the quality system

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance improvement opportunity

• C - Provison of a framework for establishing and reviewing quality objectives

  Yes

  No

  N/A

• Audtiee

• Evidence Viewed

• Compliance improvement opportunity

• D-E. Is it communicated and how is it reviewed for continuing suitability

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance improvement opportunity

Audit Checklist Number 3/7

• Previous audit reviewed

• Department

• Author

• Select date

  Date

Reference

5.4 - Plannig

• 5.4.2A - How do top management ensure that planning of the quality management system meets the requirements of 4.1 as well as the quality objectives

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance improvement opportunity

• B - How do you ensure the integrity of the QMS is maintained when changes to the QMS are planned and implemented

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance improvement opportunity

Audit Checklist Number - 4/7

• Previous audit reviewed

• Department

• Auditor

• Select date

  Date

Reference 5.5 Responsibility and Authority

• 5.5.1 How do top management ensure that responsibility and authorities are defined and are communicated within the organisation

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance / Improvement Opportunity

5.5.2 Management Representative

• A. Who is the appointed management representative within the organisation

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance/ Improvement Opportunity

• B. How do you ensure the promotion of the awareness of customer requirements throughout the organisation

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance improvement opportunity

5.5.3. Internal Communication

• 5.5.3. What communication process is established within the organisation

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance/ improvement opportunity

Audit Checklist Number 5/7

• Previous Audit Reviewed

• Department

• Author

• Select date

  Date

Reference

• A. Can you show me evidence of management review and did it discuss assessment of opportunity for improvement and the need for changes to the QMS including policy and objectives

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance/ Improvement opportunity

Audit Checklist Number 6/7

• Previous audit reviewed

• Department

• Auditor

• Select date

  Date

Reference 5.6.2. Review Imput

• 5.6.2. Did management review cover

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance/ improvement opportunity

• A. Results of audit

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance/ improvement opportunity

• B. Customer feedback

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance/ improvement opportunity

• C. Progress performance and product conformity

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance/ improvement opportunity

• D. Status of preventative and corrective actions

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance/ improvement opportunity

• E. Follow up from previous management reviews

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance/ improvement opportunity

• F. Changes that could affect the QMS

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance/ improvement opportunity

• G. Recommendations for improvement

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance / improvement opportunity

Audit Checklist Number 7/7

• Previous Audit Reviewed

• Department

• Auditor

• Select date

  Date

5.6.3 Review Output

• 5.6.3. What decision and actions are taken which relate to:

  Yes

  No

  N/A

• A. Improvements of the effectiveness of the QMS and its process

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance / improvement opportunity

• B. Improvements to services related to the customer

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance / improvement opportunity

• C. Resources needs

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance / improvement opportunity

• Actions Taken

  Yes

  No

  N/A

• By Whom

• Category

• Add signature

  Sign

• Action Taken

  Yes

  No

  N/A

• By Whom

• Category

• Add signature

  Sign

• Action Taken

  Yes

  No

  N/A

• By Whom

• Category

• Add signature

  Sign