ISO 9001 Full Audit Section 8

• Audit Title checklist 8

• Client / Site

• Conducted on

  Date
• Location
  Address

• Prepared by

Audit Checklist Number 1/8

• Previous Audit Reviewed

• Department

• Auditor

• Select date

  Date

Reference 8. Measuring, Analysis and improvement

8.1. General - Can you show me hoe you plan implement, monitor measure analyse and improve processes

• A. To demonstrate conformity of project

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance / improvement opportunity

• B. To ensure conformity of the quality management system

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance /improvement opportunity

• C. To continually improve the effectiveness of the quality management system

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance / improvement opportunity

8,2. Monitoring and Measuring

8.2.1. Customer Satisfaction

• Can you show me where you have recorded the method from which you obtain level of customer satisfaction

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance / improvement opportunity

Audit Checklist Number 2/8

• Previous Audit Reviewed

• Department

• Auditor

• Select date

  Date

Reference 8.2.2. Internal Audits

• A. Can you show me that you have carried out audits at planned intervals

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance / improvement opportunity

• B. Can you show me audits are effectively implemented and maintained

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance / improvement opportunity

8.2.3. Monitoring and Measuring of Processes

• How does the company measure that process requirements have been met

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance / improvement opportunity

8.2.4. Monitoring and Measuring of Product

• How does the company measure that product requirements have been met

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance / improvement opportunity

Audit Checklist Number 3/8

• Previous Audit reviewed

• Department

• Auditor

• Select date

  Date

Reference 8.3. Control of Nonconforming product

• How is Nonconforming product / Processes controlled

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance / improvement opportunity

• A. What actions are taken to eliminate Nonconformity recorded

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance / improvement opportunity

• B. How are non conforming products issued under concession by a relevant authority where are there records maintained

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance / improvement opportunity

• C. What actions are taken to preclude its original intended use or application

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance / improvement opportunity

• D. Where non conformances are discovered after completion what action is taken

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance / improvement opportunity

Audit Checklist Number 4/8

• Previous Audit Reviewed

• Department

• Auditor

• Select date

  Date

Reference 8.4. Analysis of Data. Can you show me evidence of analysis of:

• A. Customer Satisfaction

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance / improvement opportunity

• B. Conformity of projects requirements

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance / improvement opportunity

• C. Characteristics and trends in process and projects and opportunity for preventive action

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance / improvement opportunity

• D. Suppliers

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance / improvement opportunity

Audit Checklist Number. 5/8

Reference 8.5. Improvement

8.5.1. Continual Improvement

• Can you demonstrate continual improvement

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance / improvement opportunity

8.5.2. Corrective Action

• Reviewing non conformities

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance / improvement opportunity

• B. Determining the cause of non conformities

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance / improvement opportunity

• C. Evaluation of needs to ensure that nonconformities do not occur

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance / improvement opportunity

• D. Determining and implementing action needed

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance / improvement opportunity

• E. Records of the result and action taken

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance / improvement opportunity

• F. Reviewing correction action plan

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance / improvement opportunity

Audit Checklist a Number 6/8

• Previous Audit Reviewed

• Department

• Auditor

• Select date

  Date

Reference 8.5.3. Preventive action. Can you show me a procedure covering -

• A. Determination of potential nonconformities

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance / improvement opportunity

• B. Evaluation of the need for actions to prevent occurrence of nonconformities

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance / improvement opportunity

• C. Determining and implementing actions needed

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance / improvement opportunity

• D. Records of results of action taken

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance / improvement opportunity

• E. Reviewing the effectiveness of preventative actions

  Yes

  No

  N/A

• Auditee

• Evidence Viewed

• Compliance / improvement opportunity

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