Jackolina: Spicy Cluck/Deluxe, Tiny Taco Box, Donut Holes

• Conducted on

  Date

• Prepared by

• Location
  Address

Guest Service

• Were you greeted at the speaker box within 5 seconds with a warm, friendly greet?

  Yes

  No

  N/A

• Were you upsold/suggestive sold?

  Yes

  No

  N/A

• Were you asked "Do I have your order correct on the screen?"

  Yes

  No

  N/A

• Were you greeted at the window within 5 seconds with a warm, friendly greet?

  Yes

  No

  N/A

• Was your order repeated before collecting payment?

  Yes

  No

  N/A

• Were you asked if you needed any condiments? Did you receive the condiments you asked for?

  Yes

  No

  N/A

• Were you informed of the bag's contents when it was handed to you?

  Yes

  No

  N/A

• Were you thanked and invited to return?

  Yes

  No

  N/A

• Did you receive your order within 5 minutes?

  Yes

  No

  N/A

• What was your window time?

• Was your order hot and fresh and 100% accurate?

  Yes

  No

  N/A

Parking Lot

• Is the lot clean, free from trash?

  Yes

  No

  N/A

• Is the POP in good condition and positioned according to Jackiana/Jackolina/JackSouth instructions?

  Yes

  No

  N/A

• Is dumpster clean? Lids and doors closed?

  Yes

  No

  N/A

• Have all price changes been made in the DT and DR menu boards?

  Yes

  No

  N/A

Spicy Cluck/Deluxe

• Is the Spicy Cluck built properly with 4 pickles and 3 swirls of Good Good sauce? And Spicy Cluck Deluxe with 2 onion rings, 2 half strips of bacon, 1 slick Swiss style cheese and 3 swirls of Spicy Good Good sauce?

  Yes

  No

  N/A

• 

• Is product served hot and fresh?

  Yes

  No

  N/A

• Is Good Good Sauce in clear ridged bottle with green top? Spicy Good Good Sauce in clear ridged bottle with red lid and LTO ring?

  Yes

  No

  N/A

• Is Good Good Sauce and Spicy Good Good Sauce labeled with a 21 day date? (Refrigerated until ready to use?)

  Yes

  No

  N/A

• Are onion rings being held at room temperature for an hour? (Not used for onion ring sides)

  Yes

  No

  N/A

• Is Brioche bun being toasted properly?

  Yes

  No

  N/A

• 

• Is the Spicy Cluck being served in the Spicy Cluck foil bag with the top folded down and the "Spicy" corner folded and the Blazin Cluck in the Spicy Cluck foil bag with the top folded down and the "Promo" corner folded down?

  Yes

  No

  N/A

• Is the Spicy Cluck Deluxe being served in the Spicy Cluck box with a half wrap and the "Promo" tab pushed for the Balzin'?

  Yes

  No

  N/A

• Does team have product knowledge? Are they aware that ALL Cluck Sandwiches are triple sauced?

  Yes

  No

  N/A

Tiny Taco Big Box

• Are Tiny Tacos properly portioned in bags of 25 with a yellow sticker to differentiate from the bags of 15?

  Yes

  No

  N/A

• Is there a timer set to hold Tiny Tacos at fry bin for 30 minutes? (In a center pan)

  Yes

  No

  N/A

• Are Tiny Taco Big Boxes pre-assembled and being served properly with the Taco tab pressed?

  Yes

  No

  N/A

• 

• Are Tiny Taco Big Boxes being served with Buttermilk Dip Cup, Avocado Lime and Taco Sauce? (Substitution at guest request?)

  Yes

  No

  N/A

• 

• Does team have product knowledge?

  Yes

  No

  N/A

Donut Holes

• Are donut holes being cooked using the taco button with no more than 12 in a half basket, 20 in a full basket?

  Yes

  No

  N/A

• 

• Are donut holes being packaged properly in a fajita bag with the top folded down? (8 donuts with a yellow sticker)

  Yes

  No

  N/A

• Does the cinnamon shaker have the yellow lid?

  Yes

  No

  N/A

• Are donut holes being properly covered with cinnamon sugar? (4 shakes for 4, 8 shakes for 8, 2 shakes for churros)

  Yes

  No

  N/A

• Does team have product knowledge?

  Yes

  No

  N/A

Misc.

• Are proper bagging procedures being followed and orders being rung up using the bag function? One combo per bag?

  Yes

  No

  N/A

• Does restaurant have proper inventory levels of brioche buns, spicy chicken, good good and spicy good good sauce, tiny tacos, donut holes, onion rings, etc?

  Select Yes No N/A

  • Yes
  • No
  • N/A

• Were the new "Prepping Sauces-Bottles," "Pre-Assembling Tiny Taco Big Boxes" and "Prepping 25 Tiny Tacos for the Tiny Taco Big Box" job aids added to the prep book?

  Yes

  No

  N/A

• Was the new "Cluck Sandwich" build with the triple saucing added to the set of flash cards?

  Yes

  No

  N/A

• Is the new assembly job aid posted with combo numbers written in? (Rev. 10/21)

  Yes

  No

  N/A

• Is the new "Cook/Stage Times" job aid posted on the fryer hood? (Rev. 10/21)

  Yes

  No

  N/A

• Are new job aids posted in appropriate stations?

  Yes

  No

  N/A

• Do microwaves have correct timer stickers?

  Yes

  No

  N/A

• Is the Team at least 80% certified in Jenius on the new product?

  Yes

  No

  N/A