Title Page

  • JB Daily checklist

  • Conducted on

  • Manager's name:

Before 9am

General

  • Check store manager emails on intranet

  • Prepare 'Show and Tell' item for morning meeting

  • Follow up any 'Transfer Variance' emails with other stores

  • Prepare Stars coaching, identify who needs PDA coaching today

  • Who needs coaching today?

  • Follow up customer feedback emails

  • Action calendar updated and tasks allocated

Staff

  • Allocate section to be PDA price checked

  • Which section is being checked today and by which staff member?

  • MPS checked and staff given outstanding contract list to follow up

  • Which staff members?

  • Enter any late/sick shifts into etivity

  • Pricebook updates allocated to staff

  • Check ITV new orders and allocate staff to pick and process

9am to 1pm

Stars Coaching

  • Now is the time to get coaching completed, the afternoon should be for sales driving!

  • Stars coaching sessions completed

PDA Checks

  • 11am: Check Smartway compliance and follow up staff

  • Text Alana Smartway compliance level

  • Check extended care declined compliance and follow up all non compliant staff

Walkthrough

  • Walkthrough checked off

  • Did all staff complete their tasks?

  • If NO, who did not complete and why:

  • Did the pricebook updates get completed?

  • If NO, who did not complete them:

1pm to 5pm

PDA coaching

  • Remember 3 coaching logs for red, 1 for black and gold (as a minimum)!

  • Did all applicable staff have PDA logs completed?

2pm Follow up

  • 2pm Yammer update completed (Inc. Telco connect target of 3 per day)

  • PDA docket checks for Smartway & extended care stamp

Closing

Telco

  • Have outstanding contract comments updated

  • Contract checklist printed off (AND signed off) and left in the completed contract tray?

  • 'End of Day Process' completed

  • Are there any contracts in the completed tray that have not been signed off by a manager?

  • Which staff member's contract is it?

Counter

  • All banking bags collected and put in large safe

  • Check the change safe is locked

  • Did the registers balance? (to within $5)

  • Please text York and Kristin the amount and note it below along with the register number:

Yammer post

  • Yammer results posted including telco target

Sign off

  • Manager's signature

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