Kitchen operations one to one

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Food sales

• What were the food sales?

• Was this up or down Lfl?

  up

  down

• Was there any circumstances which affected sales this week?

Stocks

• What was the food stock result in £'s

• Was the food stock green amber or red?

  green

  amber

  red

• Was manager feeding processed correctly and every day?

  yes

  no

• Were the issues with last weeks stocks discussed throughout the team?

  yes

  no

• Did the issues with last weeks stocks re occur?

  no

  some resolved

  none resolved

• What are the issues with this weeks stocks?

• What is the plan to deal with them?

• Were defrost levels adhered to?

  yes

  no

• Were prep lists adhered to?

  yes

  no

• Were food orders completed accurately?

  yes

  no

• Were sufficient grab tests completed?

  yes

  no

• Did anyone show any poor portion control?

  no

  yes

• Did the team as a whole contribute to managing the stock?

  yes

  no

• Was all food waste entered onto apos?

  yes

  no

• What is our food stock tracking for the period?

  green

  amber

  red

Food times

• What were the food times last week?

  under 9 minutes

  under 10 minutes

  under 10.5 minutes

  over 10.5 minutes

• Were the food times better than last week?

  yes

  no

• Did all staff meet food times target last week?

  yes

  no

• Did everyone show good individual food times?

  yes

  no

• Did anyone stand out as showing particularly excellent food times?

  yes

  no

  na

• Was anyone's food times below the required level?

  no

  yes

• What is the teams food times target for this week?

Cleanliness and weekly cleaning

• Was all weekly cleaning completed and signed off last week?

  yes

  no

• Was cleaning as you go always adhered to throughout the week?

  yes

  no

• Were there any occasions where standards were not a1?

  no

  yes

• Were there any members of staff who did not keep the kitchen clean and tidy?

  no

  yes

• Were close downs completed to a high standard every day?

  yes

  no

• Has the person been spoke to about the issues if any?

  yes

  no

  na

• Did any kitchen checks by Jeremy or any other head office caller find the kitchen to be of a good standard?

  yes

  no

  na

• What action points were left from this calls?

• Was there anyone who showed an excellent contribution to standards?

  yes

  no

• Who showed excellent standards?

Staff issues

• Did any member of the team stand out as being particularly good last week?

  yes

  no

  na

• Was there any poor performances in the team last week?

  no

  yes

• Who was top performer in the kitchen llast week?

• Who was most improved performer in the kitchen last week?

• Were one to ones completed with all members of the team?

  yes

  no

• Were there any staff who showed a negative, lazy, disruptive attitude or poor team work last week?

  no

  yes

• Does anyone in the kitchen require any specific further training which needs dealt with urgently?

  no

  yes

• How would you rate the whole kitchen teams performance last week?

• Any other staff issues?

• Do we need to recruit any more staff?

  yes

  no

• Have we got curt to set up interviews if needed?

  yes

  no

  na

Compliance

• Was the dmlb completed correctly?

  yes

  no

• Have all maintainance issues that need dealt with?

  yes

  no

• Has there been any occasions where mega stock action points/compliance has not been achieved which would lose marks on a mega stock?

  no

  yes

• When are we due A back of house cqsma?

• Are we ready to achieve a good score in it?

  yes

  no

• What are the issues we need to be aware of to achieve a high score?
  

• Were the kitchen comms boards completed properly last week?

  yes

  no

• Were the staff tested on the sop of the week and explained if needed?

  yes

  no