1.1 Maintenance Requests - Prompt and efficient response to maintenance requests.
1.2 Water supply and drainage - comprehensive maintenance of water supply and drainage is in top operating condition and working ok.
1.3 Air conditioning - comprehensive maintenance of air conditioning supply and associate equipment is in top operating condition
1.4 Electrical - electrical supply, equipment and distribution services is in top operating condition
1.5 PPM - Planned preventive maintenance in place, documented and followed
1.6 Inspections - regular inspections carried out, documented and reported
2.1 Repair and replacement - repair and replacement of mechanical and electrical equipment, water heaters and extraction fans
2.3 Water pipes and tanks - repair leaks to water pipes and tanks
2.4 Sanitary Fittings - repair and replacement of sanitary-ware fittings
2.5 Drainage - attention to drainage problems
3.1 Electrical and lighting circuits - safety trip checks of lighting and electrical circuits
3.2 Distribution boards - inspection of distribution boards
3.3 Water Heaters - Check/inspection of water heaters
3.4 Pumps and controls - Check/inspection of all pumps and controls
4.1 Quarterly service - quarterly service of indoor and outdoor units as per PPM
4.2 Filters - cleaning filters and replacement as per PPM
4.3 Electrical components - cleaning and checking electrical components as per PPM
4.4 Coils - pressure washing of coils as per PPM
4.5 Fluids - topping up of refrigerant and oil as per PPM
4.6 Belts - belt replacements were required with auditable records
4.7 Drain lines - lubrication and cleaning of drain lines as per PPM with audit able records
4.8 Drip trays - drain flow drip trays as per PPM with audit able records
4.9 Touchups - minor painting and insulation touchups
5.1 Doors - repair to fly screens, windows and doors (not replacement) and automatic doors as per the PPM
5.2 Doors - repairs to door latches, locks and hinges
5.3 Cupboards and drawers - repairs to cupboards and drawers
6.1 Tiling - minor grouting, sealing and fixing of isolated tiles
7.1 Touchups - touch up painting only, following maintenance work
8.1 Equipment PPM adhered to and repairs scheduled and completed in a timely manner.
8.2 Coffee machines PPM adhered to and repairs scheduled and completed. Annual inspection scheduled.