LiPoms Data Report
Scanning Compliance Report
Security Compliance Report
Passport and ID&V Error Reports
Retail essential measures
Public Liability Insurance confirmed.
Mandatory Training up to date.
Office is Security Compliant
Cash Management Plan compliance
Stock Credit Account compliance
Retail performance measures
Mail Streaming - are mail streaming arrangements in place
Is outlet Stand-alone - if in-conjunction, note type of business and lines stocked.
Local Issues - are there any local issues?
Customer Complaints - is level of complaints satisfactory?
Shop Presentation reviewed
Maintenance of Building including painting
PO Box Installation ok and sufficient boxes available.
Presentation of stock
Pricing of stock
Presentation of impulse stock
Monthly Promotional Planners utilised
Top 10 customers for outlet.
Best selling lines
Best local product
School/Club or Nursing home visits planned.
Business Development Ideas discussed.
Changes to customer traffic or buying patterns
Changes to local demographics
Are there any external factors effecting business - drought/business closures etc.
In Rural and Regional locations, note other retail outlets in town.
Does the LPO have Contractors operating from the outlet. If so, how many operated by Licensee
Involvement in local promotions, sponsorships, business or community groups
Office safety plan
MyPost - outlet participation
FMCG - outlet participation & extended range.
Review LiPoms and Business Payment reports
Does office have a Business Plan
Error Notices - no outstanding e/n and frequency satisfactory
Other discussion points
Does the Licensee have any concerns about their Licence.