Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
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Select date
People
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All colleagues are dressed for service
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Colleagues visible on the department giving great service
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Schedules reviewed and in place for next 4 weeks .
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Holiday planning completed and any outstanding holidays booked
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Reviews on track for completion
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My department Training plan is up to date
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Absence is green if not plans and process all green AR completed within timescales .
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Talent spotting . Who are you developing into a bigger role ?
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Has a live and working viewpoint action plan
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My team takes part in fundraising activities Lead by me and on track to beat budget
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My performance pack is up to date
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My personnel development plan is alive
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My Handover when on Holiday / day off or to the duty mngr is always of a high standards
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Me and my Team actively participate in the Store Rumble , and when on Duty I am the Leader to ensure the whole store is fit for the evening Customers
Standards
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All cleaning is up to date
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Pos is correct as per WGLL guides and pos brochure .
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WIBI checks completed and No poor quality products on sale
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Able to describe the days gaps and the reasons from the gap scan
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Lows and overs process is being followed with correct areas decked and investigated . Targets being met
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Chiller is date coded with critical cage in place
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No build up of damages
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Chillers / warehouse swept , all notices up to date organised .
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Frozen meat returns not built up and correctly prepared
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Warehouse controls in place and easy to count
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Frozen Foods Backroom under control and end green trays being worked.
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Lock up are clean organised and tidy
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Back yard is as per WGLL principles
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Ambient warehouse is condensed and marshalled with green trays on the bottom of the cage for all loose stock which is managed .
KPIs
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Sales Vs Budget achieved per dept
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Waste is delivered to budget and OOC s is less than 8%
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Better waste routine for all my depts is 90% or better.
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Manual reductions under 10% for all my depts .
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Scanned the night before target of 100% is achieved for all my depts .
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Wages / Overtime controls , requested on time and not overspent
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Dot Com Availabilty for my depts is 98% or better.
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All scheduled counts are completed 100% on all my depts .
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One in front is green and have supported the delivery .
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Expenses budget is achieved on all my cost lines .
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RP125 is on budget or better
Lockdown
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Shrink budget achieved and lockdown action plans up to date
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Staff searches are competed and to a high standard
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Incidents are reported on the reporting system .
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Till shorts / overs are investigated in the right time scales.
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Overcharges are reviewed on time and all my depts are green.
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Stock record accuracy for all my depts is under 10 % variance
Business Plan
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Customer viewpoint plan is alive and plans in place for continues improvement
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Seasonal events are planned in advance .
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The business plan is up to date on my areas .
Safe & Legal
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Safe and legal book completed to WGLL with next steps and no gaps
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Date code diary completed and actioned
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Ambient cleaning schedule up to date and signed off
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Work plan completed in a timely manner
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Frozen foods cleaning schedule signed off and the case cleaning is up to date
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All my depts Legal Training is up to date
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Country of origin labels in place for all loose products on produce .
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I carry out all self audits on my depts in a timely manner and actively working on the next steps to deliver a green audit
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External Audits are green
Trade
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Promotion ends to plan and WGLL
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Pocket planner signed of for the department .
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Trade plan alive and updated
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Right for twilight is delivered when you are on Duty
Summary
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Steering Wheel
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Store Standards
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Business Plan
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Leadership
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Overall performance
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Benefits
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Concerns
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RAG for the week
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