Metro Stock & Compliance

• Service Manager

• Conducted on

  Date

• Personnel

Service

• Standards of dress

  Yes

  No

  N/A

• Excellent service being offered by you and your team

  Yes

  No

  N/A

• Service Customer Viewpoint Score

  Yes

  No

  N/A

Store Standards

• All New plans have new lines bubbles and cleaned

  Yes

  No

  N/A

• No Missing labels and all label sizes correct

  Yes

  No

  N/A

• POS brochure as per WGLL and signed off

  Green

  Amber

  Red

• New Lines, NOF & EPW cages upto date and tidy

  Yes

  No

  N/A

• Warehouse PI area tidy

  Yes

  No

  N/A

• Next steps

Department routines

• Click to Order

  Yes

  No

  N/A

• Sales Based Availability

  Yes

  No

  N/A

• Mismatch

  Yes

  No

  N/A

• DSS

  Yes

  No

  N/A

• Count Routines

  Yes

  No

  N/A

• Lows & Overs

  Yes

  No

  N/A

• Gap Scan

  Yes

  No

  N/A

• Clear To Zero

  Yes

  No

  N/A

• Better Waste Routines

  Yes

  No

  N/A

Leadership

• Legal training completed

  Yes

  No

  N/A

• KYS bronze and silver is 100%

  Yes

  No

  N/A

• Team leader 121's completed

  Yes

  No

  N/A

• Absence is below store target

  Yes

  No

  N/A

• Charity and Community

  Yes

  No

  N/A

• Staff searches completed

  Yes

  No

  N/A

• PDP alive

  Yes

  No

  N/A

Resoucing

• Cover for key times - papers daily, grocery & bws every evening, all day sunday

  Yes

  No

  N/A

• Schedules completed 4 weeks in advance, overtime requests.

  Yes

  No

  N/A

• Overtime requested 2 weeks in advance

  Yes

  No

  N/A

• Rotas are accurate

  Yes

  No

  N/A

• Holidays/bank holidays all booked and tracked.

  Safe

  At Risk

  N/A

Audits & Legal

• Fire Book up to date

  Yes

  No

  N/A

• Accidents and Incidents up to date

  Yes

  No

  N/A

• Pestnet reviewed and next steps actioned

  Yes

  No

  N/A

• Store Logbooks up to date, feedback given and corrected

  Yes

  No

  N/A

• Compliance and PI logbook up to date

  Yes

  No

  N/A

• MTL Next steps up to date

  Yes

  No

  N/A

• Counters audit up to date

  Yes

  No

  N/A

• Operations audit next steps up to date

  Yes

  No

  N/A

Merchandising

• Week -10 floorplan reviewed

  Yes

  No

  N/A

• Week -3 range change reviewed

  Yes

  No

  N/A

• Space and floorplan exceptions actioned

  Yes

  No

  N/A

• All Merchandising plans up to date, reviewed and signed off

  Yes

  No

  N/A

Duty Management

• Safe and Legal Book

  Yes

  No

  N/A

• Duty management

  Yes

  No

  N/A

• SYA all completed within time scales

  Yes

  No

  N/A

• Workplan

  Yes

  No

  N/A

• Any support required

• Signature

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Result Page

• Signature below

• Add signature

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