Information

  • Service Manager

  • Conducted on

  • Personnel

Service

  • Standards of dress

  • Excellent service being offered by you and your team

  • Service Customer Viewpoint Score

Store Standards

  • All New plans have new lines bubbles and cleaned

  • No Missing labels and all label sizes correct

  • POS brochure as per WGLL and signed off

  • New Lines, NOF & EPW cages upto date and tidy

  • Warehouse PI area tidy

  • Next steps

Department routines

  • Click to Order

  • Sales Based Availability

  • Mismatch

  • DSS

  • Count Routines

  • Lows & Overs

  • Gap Scan

  • Clear To Zero

  • Better Waste Routines

Leadership

  • Legal training completed

  • KYS bronze and silver is 100%

  • Team leader 121's completed

  • Absence is below store target

  • Charity and Community

  • Staff searches completed

  • PDP alive

Resoucing

  • Cover for key times - papers daily, grocery & bws every evening, all day sunday

  • Schedules completed 4 weeks in advance, overtime requests.

  • Overtime requested 2 weeks in advance

  • Rotas are accurate

  • Holidays/bank holidays all booked and tracked.

Audits & Legal

  • Fire Book up to date

  • Accidents and Incidents up to date

  • Pestnet reviewed and next steps actioned

  • Store Logbooks up to date, feedback given and corrected

  • Compliance and PI logbook up to date

  • MTL Next steps up to date

  • Counters audit up to date

  • Operations audit next steps up to date

Merchandising

  • Week -10 floorplan reviewed

  • Week -3 range change reviewed

  • Space and floorplan exceptions actioned

  • All Merchandising plans up to date, reviewed and signed off

Duty Management

  • Safe and Legal Book

  • Duty management

  • SYA all completed within time scales

  • Workplan

  • Any support required

  • Signature

Result

Result Page

  • Signature below

  • Add signature

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.