Store Control Audits

The declared values on the Weekly Finalisation Reports for all safes are within company guidelines and the Store Manager has signed against each results section. Next Steps are recorded in the Store Manager Safe and Legal Record for exceeded values.<br>

All Daily Finalisation Reports have been signed at all the relevant sections by the Services Manager and the Store Manager. The Scratch Card section of the reports shows evidence of a physical count being completed daily. A 'zero' physical count must be next stepped on the report.

All end of week till floats are within the £/€300 limit. Any till floats (except Self Service, Scan as You Shop, mobile till and 3rd party café) that exceed £/€300, are identified and a next step has been recorded on the Till Checks Report or in the Cash Office Safe & Legal Record.

All refunds £20 and over are reconciled to the refund slip to ensure the product existed. The Duty Manager has signed the receipt to confirm they have seen the product.

The Cash, Bank, Coupon and Lottery Reports have been signed by the Services Manager in each of the weeks under review. All differences over the weekly budget have notes captured. The Store Manager has reviewed and signed the reports for the last period.

The relevant Manager(s) have undertaken their Safe Declarations on the Cash Office Safe and the Main Safe during the two weeks under review.

The Store Manager has undertaken their periodic Safe Declarations on the Cash Office and Main Safes.

Random Till Checks are undertaken every day across 50% of the total tills in the store (excluding Self-Service Tills and mobile tills), and are spread across the morning, afternoon and evening of each trading day. (Not applicable in Smart Till stores).

The Colleague Trend Analysis Forms (RP2K225) are completed accurately for all till discrepancies equal to or greater than £/€10 (+/-) on the Daily Finalisation Report and the required interviews have been completed within the required timescales.

From a random review of CCTV from the last seven days, there is evidence that safes are counted and confirmed on the Cash Management System under dual control.

Cash postings are undertaken as soon as £20,000 is reached. (Not applicable for Auto Safe stores).

All MoneyGram transaction activity appearing on the Daily Finalisation Report has corresponding paperwork and has been reconciled by the Cash Office.

All MoneyGram Send transactions reconcile to the Daily Activity Reports and all related documentation is retained and is adequately completed.

All MoneyGram Receive transactions reconcile to the Daily Activity Reports and all related documentation is retained and is adequately completed.

All MoneyGram Refund transactions reconcile to the Daily Activity Reports and all related documentation is retained and is adequately completed.

The Cash Deposit and Cheque Deposit Reports (TB171.01) have been printed and retained for the weeks under review.

Cash and Cheque Deposit transaction paperwork for all transaction activity during the sample weeks is retained and is adequately completed.

Cash Office Colleagues have completed the required PCA and Savings Operational and Regulatory Training.

PFS Refund slips match the values on the Department Sales Report (TB330) and all slips have been retained.

Customer to Pay entries processed through a till are supported by a fully completed Declaration No Means to Pay Form (CDR-2), and all Customer to Pay and Drive Off transactions have been accurately recorded in the PFS Fuel and Forecourt Safe and Legal Record.

Till receipts are available for all Declaration No Means to Pay Forms (CDR-2) marked as paid and the details are recorded in the PFS Fuel and Forecourt Safe and Legal Record. All non-payments have been sent to B.O.S.S after seven days and the Safe and Legal Record has been completed accurately.

All colleagues who started or joined Tesco after 01/05/2004 who are not Visa Holders have the correct documentation under the Right to Work policy and their name details recorded on Payroll are correct.

Colleagues recorded as Visa Holders have the correct Right to Work documentation on file.

All colleagues with Limited Leave to Remain in the UK, (employed on or after 29/02/2008) have documents which have not expired. If the documents have expired, there is evidence that a new application for leave to remain has been submitted.

The Stores Update Report has been printed and every ‘Authorisation’ has been signed by the Stock and Admin Manager (or the Manager responsible for Payroll in Metro) as evidence of review and to confirm that reconciliation has taken place.

Permanent amendments recorded on the Stores Update Report are supported by a Permanent Amendment Form, which has been fully completed and signed by all required parties.

Staff Registers are reviewed and signed off weekly by the relevant department Team Manager or Team Support and are returned to Wages.

A screen print from the ETHAF has been printed and signed by the Stock and Admin Manager (or the Manager responsible for Payroll in Metro).

The Wage Clerk(s) have completed the required Bronze and Silver Wages training.

Team Managers have completed the required HRAM Wages training. <br>"Review the training record cards of Team Managers and confirm that the 'Managing Wages in HRAM Stores Workbook' training has been recorded and signed off as completed.

The Stock and Admin Manager (or the Manager responsible for Payroll in Metro) has completed the required HRAM Wages training. <br>"Review the training record card of the Stock and Admin Manager (or Manager responsible for Payroll in Metros) and confirm that 'Managing Wages in HRAM Stores Compliance Manager/Deputy Manager Workbook' training has been recorded and signed off as completed.

The Gap-Scan 'Found in Store' function is being used correctly for Food and Non-Food lines.

The Gap-Scan 'Found in Store' function is being used correctly for General Merchandise lines.

Ambient Stock Record Movement Reports have been printed daily, show evidence of review, and all required correction counts have been downloaded.

Non-Food and General Merchandise Stock Record Movement reports have been printed daily, show evidence of review, and all required correction counts have been downloaded. <br>"You will need: <br>The stores filed Non - Food and General Merchandise Stock Record Movement Reports and access to the SBO System.

All Emergency Product Withdrawals are filed and are fully completed. <br>"Sign on to the Communications Centre and view the EPWs that have been issued to the store.

All Delivery Summary System 'In/Out' Reports are filed and all Tesco Receipt Notes are accounted for on the DSS (Store and PFS).

No deliveries have auto confirmed or been left unconfirmed on the Delivery Summary System in the weeks under review. <br>"You Will Need:<br>The four week sample of DSS reports for the store and the PFS used in the previous test.

Completed RP documentation has been entered onto the Delivery Summary System and sent for processing. <br>"You Will Need:<br>The RP388 Return to Supplier books and RP728 Claims books for all areas (stores will often have a separate book for Backdoor, PFS and the Pharmacy), and the four week sample of DSS reports used in the previous tests.

As a minimum standard product protection is in place. <br>Confirm that all lines that require tagging are secured in line with company policy.

Checkout de-taggers are locked when tills are not in use. <br>Visit all tills including all satellite areas where de-taggers have been installed. Check the de-taggers have been secured when the till is not in use.

All EAS gates are operational.

Door alarms are activated.

Waste download reports are filed and signed as evidence of review.

Waste is managed in line with company policy and is not allowed to build up.

The food waste cages are locked when not in use.

The required number of staff searches are being completed each week.

The Weekly Stock Loss Meeting Board is up to date.

Promotion labels displayed are in date.

Shelf edge labels are displayed on shipper units, stacks and off fixture display locations.

Shelf edge labels are displayed for promotion end products.

Dual located products have been set up correctly.

Accurate Point of Sale/shelf edge labels are displayed for all loose Instore Bakery and Counter products.