Title Page

  • Conducted on

  • Shift Runner:

  • Team Member:

  • How is the TM, what station are they working?

  • Does the TM know the current store performance & where to find it?

  • Does the TM know about new promotions?

  • Is the TM wearing the correct uniform and has gloves on? Fries NA

  • When should gloves be changed

  • What is the correct procedure when cooking fries?

  • How long do fries hold for?

  • Get TM to talk you through the EPCS screen, do they know what flashing and consistent colours mean?

  • When should you waste from the EPCS screen?

  • When should the TM shake the fries basket once dropping fries?

  • How long must we leave between dropping one bag and then another in the MOH fryers?

  • How long do we drain product over fryers?

  • What is meant by peak time and off peak time?

  • How long can we keep product on chute?

  • Get TM to make a ricebox/promo item. Attach photo evidence*

  • Check dates in burger station drawer, FIFO being followed?

  • Get TM to explain FIFO Management

  • When should we Wash hands and the correct procedure for this followed? Observe

  • Is the TM communicating well? FOH/BOH

  • Does the TM know hold times for Rice/Lettuce/Cheese

  • Is the lettuce hold under/over filled? Meeting temp between 1-5c

  • Bun defrost/sauces all labelled?

  • How can we notify FOH staff which burgers are special? (Clam)

  • Is the TM aware of how to store bacon?

  • Get TM to explain what it is meant by cross contamination, is there any signs in MOH?

  • Are all tongs/burger equipment clean?

  • MOH Floor free of rubbish/spillages?

  • Sanitiser bucket filled? Clothes present?

  • Get TM to name what PPE we have, when we use Green Gloves?

  • What level is not wearing Green Gloves on ROCC?

  • All freezers stocked correctly?

  • How do you & TM feel this went, and what can we coach for next time

  • Team Member Signature

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