Not fit for display

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Generic information.

• Select date

  Date

• Store name?

• Person reporting the fault?

Product information

• Sofa range?

• What piece of furniture is damaged?

• Describe the fault?

• Take a photo

  Media

• How did the fault occur?

• When did the fault occur?

• Does the fault effect the customer experience?

  YES

  NO

• Is the fault repairable?

  YES

  NO

• What spare parts are required?

Admin

• Has the fault been recorded in the control log?

  YES

  NO

• Emailed to tech services? (If required)

  Yes

  No

  N/A

• Date emailed to tech services

  Date

Management signature

• Add signature

  Sign

Tech services

• Liability reporting - what caused the damage?

• Manufacture defect?

• No fault found?

• Accidental damage?

• Other?

• List reason

• Take photo of repaired product

  Media

• Manager sign off as complete

  Sign

• Tech services signed off as complete

  Sign