Information
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Leader name, meeting number and venue
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Conducted on
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Prepared by
Meeting room setup & orientation
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Look & feel kit appropriately used outside venue. All meeting signage should be that provided by weightwatchers.
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Boards, banners and other meeting signage to be correctly placed and up to date including spider banners.
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Member orientation set out as per guidance (page 6 of manual)
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The welcome clerk actively meeting and greeting and identifying new members on arrival.
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All clerks welcoming, professional, friendly and knowledgable.
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Weightloss tools and transaction station set up to planogram with price-cards on display and current offers visible.
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Chairs set out for the talking point in relevant and appropriate shape, with enough for members.
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Is the leader using all the weightloss tools and marketing provided ie product of the week, leaders display copy available.
Member welcome and weigh in
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New member discussion to take place by welcome clerk including introduction of the questionnaire, meeting orientation, ways to pay, benefits of MP incuding online support.
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MEMC personalisation to take place including reasons for joining, personal goals, use of the questionnaire and reference made to it<br>
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Loyalty card given to new members when joining
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Leading is weighing members and appropriate coaching received and recorded on members cards
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Members are encouraged to stay to meetings
Administration at the Weigh station
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Member name and membership number clearly written on the members weight loss record card along with leader contact details
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MEMC evident on the record cards: reason for joining, and first personal goal on card with questionnaire
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5% 10% and gold slips sent in with new goals and recorded
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Green card up to date
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Record of how members pay (mp/payg) and audit trail completed
The Talking Point
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Welcomed New members and open with impact
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Total weightloss recognised
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Recap of last week and focus for this week
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Celebration and recognition of success throughout and awards given
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Link to weight loss products and their benefits weaved through, with closing of products recapped at the end
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Commitments obtained
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Trail to next week and ending motivationally and inspirationally
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Clerks to sit in the meeting as members, with Weight Loss tool and transaction station staying open until the end.
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Not less than 20 minutes & preparation evident including the use of all resources on Link Online
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Objective of the talking point achieved with members feeling involved, informed and inspired
The Staying Slim Session
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Delivered before the getting started session
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Members to be congratulated on achievement of goal
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Benefits of gold membership discussed, including e-source conversation
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Tips for lasting maintence included.
The getting started session
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Leader to introduce themselves and explained own weightloss journey
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Inspired confidence in members and made them feel supported
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Made it seem easy and simple to follow and ensured all members understand the plan
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New members informed about visiting the weight loss tools and transaction station before paying
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Members to be made aware of the importance of staying to the meeting especially within their first 4 weeks
Aftercare
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Evidence of new member aftercare between weeks 1 & 2
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Evidence of ongoing current member aftercare and lapsing with a process in place.
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Text anywhere in use
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Care notes completed
Member engagement
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Rate your experience reports
Visibility
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Evidence of G4G: posters, banners, business cards, social media, newspapers, pop up's, flyers
Living the values
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Attendance of area meetings, willingness to cover colleagues, support the area ie new leader support, are you at goal? Look smart and presentable and wearing name badge.
Personal development
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Your own development and goals within the company ie leader mentor, diamond leader, head office, mentor champion, g4g champion, asm