Pennington Choices

• Conducted on

  Date

• Prepared by

  Lee Gregory
• Location
  Address

Name

Address

Telephone No:

Ref No

Installer

• A&M Energy Solutions Ltd South

  AE Insulations

Installation Date

• Select date

  Date

Final Inspection Date

• Select date

  Date

QAA Date

• Select date

  Date

QAA Inspectors Name

• Lee Gregory

• UNSAFE SITUATIONS: ID Yes/No AR Yes/No RIDDOR

  Yes

  No

• If Yes, name person at HO informed by phone

System Installation

• Does the percentage of the measure installed match the specification?

  Pass

  Fail

  N/A

• Have all injection holes been filled?

  Pass

  Fail

  N/A

• Have all injection holes been finished to an aesthetically acceptable standard?

  Pass

  Fail

  N/A

• Are combustion vents/flues/chimneys clear of insulation and in compliance with HSE/CIGA Guidance?

  Pass

  Fail

  N/A

• Have combustion air core vents been fitted where required?

  Yes

  No

  N/A

• Have cavity brushes been fitted where appropriate?

  Pass

  Fail

  N/A

• Has all access equipment i.e. Scaffolding been removed from site?

  Yes

  No

  N/A

• Are there any other health and safety issues related to the installation?

  Pass

  Fail

  N/A

Fire Detection to meet requirements of BS5839- Grade F:Cat LD2

• Lounge & Kitchen (Heat detection)

  Pass

  Fail

  N/A

• Upper & Lower Hall forming escape routes (Smoke detection)

  Pass

  Fail

  N/A

• Carbon Monoxide/Dioxide Alarm installed to manufacturers instructions

  Pass

  Fail

  N/A

Customer Documents

• System documentation & CWI installation completion certificate/s left with documents

  Yes

  No

  N/A

Customer Care

• Contact & Punctuality of Surveyors/Installers/Inspectors

  Good

  Fair

  Poor

  N/A

• Polite & Professional team -Surveyors/Installers/Inspectors

  Good

  Fair

  Poor

  N/A

• Care of customer property/damages (has the customer advised WW)

  Yes

  No

  N/A

• Is the customer competent on using the system controls

  Yes

  No

  N/A

• Does the customer know what to do in case of an emergency

  Yes

  No

  N/A

Customer Care Cont'd

• Did the customer receive advise on fuel tariff's

  Yes

  No

  N/A

• Contact details left for Warmwork's

• Assistance moving furniture and lifting carpets (where specified)

  Yes

  No

  N/A

• Have all redundant materials been removed

  Yes

  No

  N/A

• Installation neat and tidy

  Yes

  No

  N/A

SCHEME COMPLIANCE

• All Measures Installed as expected

  Pass

  Fail

  N/A

• Works previously QA'd by National Scheme manager's Assessor

• Inspection Feedback/comments/concerns if any:

SIGNATURES

• Customer signature is required only to confirm that a Quality Assurance Inspector has visited a property and carried out a visual inspection

  Yes

  No

  N/A

• Does the customer have a complaint issues?

  Yes

  No

  N/A

• Complaint Details

• Customer signature Print name

  Sign

• QAA Inspectors Signature Print name

  Sign

• Emergency calls to be logged to Pennington 01928 568842 & XXXX FIELD SERVICE MANAGER (NEST) TEL NO XXXX FIELD SERVICE MANAGER (ARBED) TEL NO