POM Quarterly Refresh

• Conducted on

  Date

• Prepared by

• Select site

  Select

• Add media

  Media
• Add location
  Address

• Hotel

  Single Family

  Multi Family

Reminders of what to bring on your Refresh Adventure:

• Have the following items available during your refresh - if you do not have them please reach out to your portfolio, or procurement to have them ordered ASAP.
  
  https://doc.clickup.com/10613261/d/h/a3wgd-164761/4161ca19817b4fe
  
  Here are a few items to bring along during your inspection:
  Microfiber cloth
  Magic eraser (Name brand)
  Pillow Protectors
  Shower Liners
  4 AAA Duracell Batteries for locks
  Small screw driver for lock battery cover
  2 AAA Duracell Batteries for remotes
  USB C cord and wall adapter for Minut Device
  An extra set of bed linens
  Salt & Pepper shaker set
  Olive Oil
  Silverware set
  Cooking utensil
  Wooden cooking utensils
  Mattress protector
  A kitchen towel

• Do you have all the items listed above?

  Yes

  No

  N/A

IOT

Minut

• Put Minut Device on Charger during this inspection.

• Log into the Minut App, Is your Minut Device noise monitoring turned on?

  Yes

  No

  N/A

Door Locks

• Change the batteries on your door lock if they haven't been changed in the last 2 weeks. Label batteries with sharpie on date changed for future reference?

• Yes

  No

  N/A

WiFi

• Check the Wifi Modem, connect to the internet, and run a speed test.
  https://www.speedtest.net/

• Is the WiFi Modem connected and working?

  Yes

  No

  N/A

• Is the internet speed acceptable?

  Yes

  No

  N/A

Please check the condition and quantity of the following items: If there is a missing/broken item, please create an action.

• Do you have a Kitchen?

  Yes

  No

  N/A

• Cutting Boards (1 big, 1 small)

  Good

  Fair

  Poor

  N/A

• Baking sheets (1 big, 1 small)

  Good

  Fair

  Poor

  N/A

• Pots & Pans (2 stock pots, 2 sauce pans, 2 frying pans)

  Good

  Fair

  Poor

  N/A

• Mixing Bowls

  Good

  Fair

  Poor

  N/A

• Measuring Cups

  Good

  Fair

  Poor

  N/A

• Spatulas

  It works/In good condition!

  Needs repaired

  Needs replaced / missing item

  Cleanliness Issue

• Wooden Spoons

  It works/In good condition!

  Needs repaired

  Needs replaced / missing item

  Cleanliness Issue

• Knife Set

  It works/In good condition!

  Needs repaired

  Needs replaced / missing item

  Cleanliness Issue

• Scissors

  It works/In good condition!

  Needs repaired

  Needs replaced / missing item

  Cleanliness Issue

• Wine Opener (1)

  It works/In good condition!

  Needs repaired

  Needs replaced / missing item

  Cleanliness Issue

• Wine Stopper (1)

  It works/In good condition!

  Needs repaired

  Needs replaced / missing item

  Cleanliness Issue

• Olive Oil Bottle

  It works/In good condition!

  Needs repaired

  Needs replaced / missing item

  Cleanliness Issue

• Salt & Pepper Shakers

  It works/In good condition!

  Needs repaired

  Needs replaced / missing item

  Cleanliness Issue

• Sugar/Creamer Basket

  It works/In good condition!

  Needs repaired

  Needs replaced / missing item

  Cleanliness Issue

• Soap Tray (If applicable)

  It works/In good condition!

  Needs repaired

  Needs replaced / missing item

  Cleanliness Issue

• Soap Dispenser

  It works/In good condition!

  Needs repaired

  Needs replaced / missing item

  Cleanliness Issue

• Paper Towel Holder

  It works/In good condition!

  Needs repaired

  Needs replaced / missing item

  Cleanliness Issue

• Kitchen Towels

  It works/In good condition!

  Needs repaired

  Needs replaced / missing item

  Cleanliness Issue

• Trashcan

  It works/In good condition!

  Needs repaired

  Needs replaced / missing item

  Cleanliness Issue

• Broom & Dust Pan

  It works/In good condition!

  Needs repaired

  Needs replaced / missing item

  Cleanliness Issue

• Utensil Bucket (If applicable, is not chipped and is clean)

  It works/In good condition!

  Needs repaired

  Needs replaced / missing item

  Cleanliness Issue

• First Aid Kit

  It works/In good condition!

  Needs repaired

  Needs replaced / missing item

  Cleanliness Issue

• How many Bedrooms does your unit have?

  Select

• Stemless Wine Glasses (6 piece set)

  It works/In good condition!

  Needs repaired

  Needs replaced / missing item

  Cleanliness Issue

• Drinking Glasses (6 piece set)

  It works/In good condition!

  Needs repaired

  Needs replaced / missing item

  Cleanliness Issue

• Coffee Mugs (6 piece set)

  It works/In good condition!

  Needs repaired

  Needs replaced / missing item

  Cleanliness Issue

• Dinner Plates (6 piece set)

  It works/In good condition!

  Needs repaired

  Needs replaced / missing item

  Cleanliness Issue

• Salad Plates (6 piece set)

  It works/In good condition!

  Needs repaired

  Needs replaced / missing item

  Cleanliness Issue

• Cereal Bowls (6 piece set)

  It works/In good condition!

  Needs repaired

  Needs replaced / missing item

  Cleanliness Issue

• Silverware (6 piece silverware set - 6 forks, 6 spoons, 6 butter knives)

  It works/In good condition!

  Needs repaired

  Needs replaced / missing item

  Cleanliness Issue

• Stemless Wine Glasses (8 piece set)

  Good

  Fair

  Poor

  N/A

• Drinking Glasses (8 piece set)

  Good

  Fair

  Poor

  N/A

• Coffee Mugs (8 piece set)

  Good

  Fair

  Poor

  N/A

• Dinner Plates (8 piece set)

  Good

  Fair

  Poor

  N/A

• Salad Plates (8 piece set)

  Good

  Fair

  Poor

  N/A

• Cereal Bowls (8 piece set)

  Good

  Fair

  Poor

  N/A

• Silverware (8 piece silverware set - 8 forks, 8 spoons, 8 butter knives)

  Good

  Fair

  Poor

  N/A

• Does all of your kitchenware match? ( ie. plates/bowls/glasses are matching sets)

  Yes

  No

  N/A

• Do you have a Breakfast Bar?

  It works/In good condition!

  Needs repaired

  Needs replaced / missing item

  Cleanliness Issue

• Breakfast Bar Stools

  It works/In good condition!

  Needs repaired

  Needs replaced / missing item

  Cleanliness Issue

• Do you have a Dining Area?

  Yes

  No

  N/A

• Dining Table

  It works/In good condition!

  Needs repaired

  Needs replaced / missing item

  Cleanliness Issue

• Dining Chairs

  It works/In good condition!

  Needs repaired

  Needs replaced / missing item

  Cleanliness Issue

• Dining Table Decor (If applicable)

  It works/In good condition!

  Needs repaired

  Needs replaced / missing item

  Cleanliness Issue

• Toaster

  It works/In good condition!

  Needs repaired

  Needs replaced / missing item

  Cleanliness Issue

• Tea Kettle

  It works/In good condition!

  Needs repaired

  Needs replaced / missing item

  Cleanliness Issue

• Coffee Maker (Run a cycle using water)

  It works/In good condition!

  Needs repaired

  Needs replaced / missing item

  Cleanliness Issue

• Oven/Stove (Remember to turn off!)

  It works/In good condition!

  Needs repaired

  Needs replaced / missing item

  Cleanliness Issue

• Fridge (Remember to check temp, dispenser - if applicable, filter, drawer/shelves)

  It works/In good condition!

  Needs repaired

  Needs replaced / missing item

  Cleanliness Issue

• Kasa Magnet on Fridge

  It works/In good condition!

  Needs repaired

  Needs replaced / missing item

  Cleanliness Issue

• Kitchen Sink (Ensure there are no leaks)

  It works/In good condition!

  Needs repaired

  Needs replaced / missing item

  Cleanliness Issue

• Garbage Disposal (If applicable)

  It works/In good condition!

  Needs repaired

  Needs replaced / missing item

  Cleanliness Issue

• Dishwasher (Run a rinse cycle)

  It works/In good condition!

  Needs repaired

  Needs replaced / missing item

  Cleanliness Issue

• Kitchen Cabinetry and Hardware

  It works/In good condition!

  Needs repaired

  Needs replaced / missing item

  Cleanliness Issue

• Kitchen Lighting

  It works/In good condition!

  Needs repaired

  Needs replaced / missing item

  Cleanliness Issue

• Kitchen Floors

  It works/In good condition!

  Needs repaired

  Needs replaced / missing item

  Cleanliness Issue

This section is all about the living area and the condition of the items within. (If there is a missing/broken item, please create an action. If there is an item in poor condition, please talk to your portfolio team about replacement options)

• Check TV antenna is working by turning on the TV and selecting local channels

• Ensure TV apps are logged out of guests' profiles (Netflix, Hulu, Amazon)

• Change batteries in TV remote control(s)

• Are the TV cords neat? (consider purchasing a cable hider)

• TV Stand/Entertainment System

  Select

• Please take a wide shot picture of your living room that includes the couch.

  Media

• Couch (Schedule deep clean w/ HK if needed)

  Select

• Does your couch pullout?

  Yes

  No

  N/A

• Pullout Couch (Does the couch pullout easily)

  Select

• Pullout Couch Mattress

  Select

• Couch Throw Pillows

  Select

• Coffee Table

  Select

• Coffee Table Book(s)

  Select

• Side Table(s)

  Select

• Side Table Decor(s)

  Select

• Artwork on Walls

  Select

• Ceiling Light

  Select

• Ceiling Fan

  Select

• Lamp(s)

  Select

• Do you have a Patio?

  Yes

  No

  N/A

• Patio/Balcony pavement (Check w/ portfolio team is power wash is needed)

  Good

  Fair

  Poor

  N/A

• Patio Ceiling Corners (Are their cobwebs? Schedule clean w/ HK)

  Good

  Fair

  Poor

  N/A

• Patio Table

  Select

• Patio Chair(s)

  Select

This part of the inspection will be all about the bedroom(s) and the condition and quality of the FF&E

• Dresser

  Good

  Fair

  Poor

  N/A

• Side Table(s)

  Good

  Fair

  Poor

  N/A

• Side Table Lamp(s)

  Good

  Fair

  Poor

  N/A

• Noise Machine

  Good

  Fair

  Poor

  N/A

• Pillows

  Good

  Fair

  Poor

  N/A

• Pillow Protectors

  Good

  Fair

  Poor

  N/A

• Throw Pillow(s)

  Good

  Fair

  Poor

  N/A

• Stability of Bedframe(s)

  Good

  Fair

  Poor

  N/A

• Quality of Mattress(s) (ie. is it sagging?)

  Good

  Fair

  Poor

  N/A

• Bedroom Light

  Good

  Fair

  Poor

  N/A

• Bedroom Fan

  Good

  Fair

  Poor

  N/A

• Standing Mirror

  Good

  Fair

  Poor

  N/A

• Artwork

  Good

  Fair

  Poor

  N/A

• Blinds

  Good

  Fair

  Poor

  N/A

• Curtains

  Good

  Fair

  Poor

  N/A

• Doorway Transition Strip(s)

  Good

  Fair

  Poor

  N/A

• Door Handle

  Good

  Fair

  Poor

  N/A

• Wall Paint

  Good

  Fair

  Poor

  N/A

• Airduct Vent

  Good

  Fair

  Poor

  N/A

• Does your bedroom have a closet?

  Yes

  No

  N/A

• Queen blanket for sleeper sofa

  Select

• Queen sheet set for sleep sofa

  Select

• Pillows for sleeper sofa (2)

  Select

• Hangers (10 in ea. bdrm)

• Pool towels

  Select

• Does this bedroom have a bathroom?

  Yes

  No

  N/A

• Shower Liner/Glass Door

  Select

• Shower Soap Dispensers

  Select

• Showerhead

  Select

• Shower/Tub Basin

  Select

• Toilet Paper Holder

  Select

• Does the Toilet flush properly?

  Good

  Fair

  Poor

  N/A

• Toilet Seat & Lid

  Good

  Fair

  Poor

  N/A

• Doorway Transition Strip

  Good

  Fair

  Poor

  N/A

• Sink(s)

  Good

  Fair

  Poor

  N/A

• Check underneath the sink for any leaks

• Do the sink soap dispensers work properly?

  Yes

  No

  N/A

• Do the cabinet doors and handles work properly?

  Yes

  No

  N/A

• Please ensure there is a hairdryer. (1 per bathroom)

• Wall Paint

  Good

  Fair

  Poor

  N/A

• Bathroom Lighting

  Good

  Fair

  Poor

  N/A

• Fan/Vent

  Good

  Fair

  Poor

  N/A

• Artwork

  Good

  Fair

  Poor

  N/A

• Bathroom Mirror

  Good

  Fair

  Poor

  N/A

• Trashcan

  Good

  Fair

  Poor

  N/A

• Sit on toilet (look around bathroom and see if you're missing anything!)

• Do you have a second bedroom?

  Yes

  No

  N/A

• Dresser

  Good

  Fair

  Poor

  N/A

• Side Table(s)

  Good

  Fair

  Poor

  N/A

• Side Table Lamp(s)

  Good

  Fair

  Poor

  N/A

• Noise Machine

  Good

  Fair

  Poor

  N/A

• Pillows

  Good

  Fair

  Poor

  N/A

• Pillow Protectors

  Good

  Fair

  Poor

  N/A

• Throw Pillow(s)

  Good

  Fair

  Poor

  N/A

• Stability of Bedframe(s)

  Good

  Fair

  Poor

  N/A

• Quality of Mattress(s) (ie. Is it sagging?)

  Good

  Fair

  Poor

  N/A

• Bedroom Light

  Good

  Fair

  Poor

  N/A

• Bedroom Fan

  Good

  Fair

  Poor

  N/A

• Standing Mirror

  Good

  Fair

  Poor

  N/A

• Artwork

  Good

  Fair

  Poor

  N/A

• Blinds

  Good

  Fair

  Poor

  N/A

• Curtains

  Good

  Fair

  Poor

  N/A

• Doorway Transition Strip(s)

  Good

  Fair

  Poor

  N/A

• Door Handle

  Good

  Fair

  Poor

  N/A

• Wall Paint

  Good

  Fair

  Poor

  N/A

• Airduct Vent

  Good

  Fair

  Poor

  N/A

• Does your bedroom have a closet?

  Yes

  No

  N/A

• Hangers (10 in ea. bdrm)

• Does this bedroom have a bathroom?

  Yes

  No

  N/A

• Shower Liner/Glass Door

  Select

• Shower Soap Dispensers

  Select

• Showerhead

  Select

• Shower/Tub Basin

  Select

• Toilet Paper Holder

  Select

• Does the toilet flush properly?

  Good

  Fair

  Poor

  N/A

• Toilet Seat & Lid

  Good

  Fair

  Poor

  N/A

• Doorway Transition Strip

  Good

  Fair

  Poor

  N/A

• Sink(s)

  Good

  Fair

  Poor

  N/A

• Check underneath the sink for any leaks

• Do the sink soap dispensers work properly?

  Yes

  No

  N/A

• Do the cabinet doors and handles work properly?

  Yes

  No

  N/A

• Please ensure there is a hairdryer. (1 per bathroom)

• Wall Paint

  Good

  Fair

  Poor

  N/A

• Bathroom Lighting

  Good

  Fair

  Poor

  N/A

• Fan/Vent

  Good

  Fair

  Poor

  N/A

• Artwork

  Good

  Fair

  Poor

  N/A

• Bathroom Mirror

  Good

  Fair

  Poor

  N/A

• Trashcan

  Good

  Fair

  Poor

  N/A

• Sit on toilet (look around bathroom and see if you're missing anything!)

• Dont forget to unplug your minut device and set back on the metal plate!

• Turn off all lights & lamps before exiting the unit

• All blinds are turned one way and look neat

• If we need major furniture replaced:

• If we need a deep clean scheduled:

• If linens have lots of stains and/or have tears:

• If non-kasa owned appliances arent working and we need a work order submitted :

• If kasa owned appliances arent working /broken and we need replacement:

• Do we need to schedule a Housekeeping Deep Clean?

  Yes

  No

  N/A

• Do we have any broken appliances, that need a work order?

  Yes

  No

  N/A

• What work orders need to be placed?