Region 9 08/07/2014 Event Observation Checklist

Information

Restaurant #
Conducted on
Prepared by
Location
Manager/ PIC

Guest Service

Suggest new products.
$4.99 Spicy Chicken Club Combo
Product Description: - Spicy, crispy chicken breast - Hickory-smoked bacon - Swiss-style cheese - Lettuce - Tomato - Mayo-onion sauce - Toasted sourdough bread
Meat Lover Breakfast Burritos
Product Description: - Bacon - Sausage - Ham - Scrambled eggs - Shredded pepper jack and cheddar cheese - Guerrerro flour tortilla - Served with Fire Roasted Salsa
Served with Fire Roasted Salsa in a #12 bag.
Grande Sausage Breakfast Burritos
Product Description: - Sausage - Scrambled eggs - Hash browns - Bacon crumbles - Shredded pepper jack cheese - Cheddar cheese sauce - Creamy Sriracha sauce - Guerrerro flour tortilla - Served with Fire Roasted Salsa
Served with Fire Roasted Salsa in a #12 bag.
Croissant Donuts
Product Description: - A combination of croissants and donuts rolled in cinnamon sugar.

Product Quality

$4.99 Spicy Chicken Club Combo
Correct product build - to: - Swiss cheese 1 slice - Bacon 4 half strips - Tomato 2 slices - Iceberg Lettuce 1 piece - Evenly spread Mayo-onion sauce - Golden brown Sourdough bread
Build-to
Bacons are crispy and well cooked.
Use a correct Grease Resistant Red Wrap with Generic Side (We don't make it until you order) faces up.
Overall Product Quality and Taste: Rating Scale: 1- highly Dissatisfied 2 - Dissatisfied 3 - Neither Satisfied or Dissatisfied 4 - Satisfied 5 - Highly Satisfied
Comments:
Meat Lover Breakfast Burritos
Correct product build - to: - 1 Heated Meat Lovers set-up - 2 Level Black- handled ladles of scrambled egg - 1 Sausage patty (Cut in half) - 2 Half-strips of Bacon - Tortilla
Build-to
Use correct new Foil wrap with a Meat Lover sticker on.
Correct new way of wrapping burritos.
Burrito wrapping procedure
Overall Product Quality and Taste: Rating Scale: 1- highly Dissatisfied 2 - Dissatisfied 3 - Neither Satisfied or Dissatisfied 4 - Satisfied 5 - Highly Satisfied
Comments:
Grande Sausage Breakfast Burritos
Correct product build - to: Correct product build - to: - Creamy Sriracha sauce- Zig Zag - 1 Heated Grande Sausage set-up - 2 Level Black- handled ladles of scrambled egg - 1 Sausage patty (Cut in half) - 1 Hashbrown (Cut in half length-wise) - Tortilla
Build-to
Use correct new Foil wrap with a Grande Sausage sticker on.
Correct new way of wrapping burritos.
Burrito wrapping procedure
Overall Product Quality and Taste: Rating Scale: 1- highly Dissatisfied 2 - Dissatisfied 3 - Neither Satisfied or Dissatisfied 4 - Satisfied 5 - Highly Satisfied
Comments:
Croissant Donuts
Use a pita bag for putting Croissant Donuts.
Correct amount of cinnamon sugar: - 1 donut - half scoop of a green handled ladle. - 3 donuts - 1 scoop of a green handled ladle.
Croissant Donuts - Assembly Job Aid
Overall Product Quality and Taste: Rating Scale: 1- highly Dissatisfied 2 - Dissatisfied 3 - Neither Satisfied or Dissatisfied 4 - Satisfied 5 - Highly Satisfied
Comments:

Prep & Storage

$4.99 Spicy Chicken Club Combo
Mayo-onion sauce has 14 day shelf life and is stored in a blue squeeze bottle with a blue wide tip lid.
Recommend Pre-buttered Sourdough bread. ( 2-day refrigerated and 2-hour room temperature)
Meat Lover Breakfast Burritos & Grande Sausage Breakfast Burritos
New 11" Tortilla has 3 day room temperature shelf life with a 3 hour tempering.
Meat Lover Set-up
Correct setup and shelf life for Meat Lover. ( 2 day shelf life) - 1 Blue-handled ladle of Shredded Cheddar Cheese. - 2 Blue-handled ladles of Shredded Pepper Jack Cheese. - Ham slice. - Pita tray.
Grande Sausage Set-up
Correct setup and shelf life for Grande Sausage. ( 3 day shelf life) - 1 Blue-handled ladle of Bacon Pieces. - 1 Blue-handled ladle of Shredded Pepper Jack Cheese. - 1 Purple scoop of Cheddar Cheese Sauce. - Vegetable Shortening. - Micro Bowl.
Creamy Sriracha sauce is stored in a Red Translucent squeeze bottle with a Red extra wide tip lid using the "Sriracha" ring. (Sriracha sauce has 14 day shelf life.)
Red Translucent squeeze bottle with a Red extra wide tip lid
Croissant Donuts
- After opened cinnamon sugar bag, fold and close an original case with 30 day shelf life. - Cinnamon sugar is poured in 1/6 size cambro pan using green ladle with the 1/5 pan Hinge Notch Flip Lid (#1064). Label with 14 day shelf life.
Pre-cooked Donuts are not thawed. (Once received Donuts from delivery, the case should be place in the walk-in refrigerator immediately.)
- Wear gloves and a plastic freezer bag by using the bag-covered hand with glove to pic up 3 raw croissant donuts. - Twist a knot and store prepped portions of donuts in 1/3 size cambro pan and label the same date shown on the original case. - Place in POU freezer on the bottom shelf and closest to the door handle away from the hinge.

Cooking, Staging and Assembly

$4.99 Spicy Chicken Club Combo
- Spicy Chicken fillets are staged as follow. UHC: 60 minutes AFU: 30 minutes PFW: 15 minutes
Meat Lover Breakfast Burritos & Grande Sausage Breakfast Burritos
Scrambled Eggs are full/fluffy with a bright yellow moist texture with a dime to quarter size.
Tortillas heated in batch toaster with 20 second cook time.
Set-ups heated: - Meat Lovers: Sharp - 14 seconds; OnCue - 9 seconds. - Grande Sausage: Sharp - 27 seconds; OnCue - 12 seconds.
Sausage patty is cut in half using one of these procedures. 1. After cooked a sausage patty, use a white spatula to cut in half. 2. For staging sausage patties, use a meat tong to grab a sausage patty, place in the white cutting board and cut in half with the white handled knife. 3. For staging sausage patties, use a meat tong to grab a sausage patty, place on the grill and immediately use the white spatula to cut in half.
Bacon strip is in two pieces placed end-to-end length wise.
Croissant Donuts
Use the cleanest oil possible.
Max of 6 cooking in 1/2 basket. Max of 3 cooking in 1/3 basket. And always use a fryer basket cover when cooking.
Croissant Donuts are assembled immediately following the cook cycle. ( NOTE: Cinnamon sugar will not stick if croissant donuts are not hot)
Croissant Donuts can be staged for 15 minute holding time. Staging must be fully assembled and thoroughly covered in cinnamon sugar with the pita bag folded.

Equipment

Teflon sheets for Sourdough Bread Griller should be clean and in good condition.
- Fryers are filtered twice a day. - Fryer are skimmed for debris every 15 minutes.

Build-To's

Verify that only the one primary piece of holding equipment for GRILLED FOODS is selected in the Build-to Set-up screen.
Verify that only the one primary piece of holding equipment for The FRIED FOODS is selected in the Build-to Set-up screen.
Microwaves are in good working condition and clean.
Small wares

POP

POP
Menu Board
POP1
POP2
OCS
Prices in POS and on menu board are the same.
Late night menu boards and mats are turned to the appropriate side for the time of visit.
Readiness Checklist has been completed and signed by the restaurant manager.
Key Observables