Region 9 Event 11/13/14 Observation Checklist

• Restaurant#

• Conducted on

  Date

• Prepared by

• Location
  Address

• Restaurant Manager/ PIC

• Peppermint Oreo

  Off

  On

• The Peppermint Oreo shake blends together layers of Peppermint Syrup, Oreo cookie pieces, and real vanilla ice cream

  Yes

  No

  N/A

• Small Size: 2 scoops of Oreo and 2 pumps of Peppermint Syrup.<br>Large Size: 3 scoops of Oreo and 3 pumps of Peppermint Syrup.

  Yes

  No

  N/A

• Overall Product Quality and Taste: Rating Scale: 1- highly Dissatisfied 2 - Dissatisfied 3 - Neither Satisfied or Dissatisfied 4 - Satisfied 5 - Highly Satisfied

• Comment:

• Shakes Recipe Job Aid

  

• Chicken-n-Tater Melt

  Off

  On

Guest Service

• Did the order taker suggest any new products?

  Yes

  No

  N/A

• Correct Product description:<br>- Crispy chicken<br>- Ranch sauce<br>- Bacon<br>- Hash Brown<br>- White melted Cheese<br>- Croissant

  Yes

  No

  N/A

• Munchie Meal was charged with the appropriate price. <br>( $8 : 5am - 9pm, $6 : 9pm - 5am)

  Yes

  No

  N/A

Serving

• Correct product build:<br>- Croissant <br>- Ranch Sauce<br>- 3 half-strips of bacon<br>- Chick-n-Tater melt setup<br>- Hash Brown<br>- Swiss-style cheese<br>- Chicken patty

  Yes

  No

  N/A

• Build

  

• Wrapping with the Dark Orange wrap with Breakfast Served All Day facing up.

  Yes

  No

  N/A

• Punch the "Chicken" tab with the meal.

  Yes

  No

  N/A

• Munchie Meal Assembly Job Aid

  

• Overall Product Quality and Taste: Rating Scale: 1- highly Dissatisfied 2 - Dissatisfied 3 - Neither Satisfied or Dissatisfied 4 - Satisfied 5 - Highly Satisfied

• Comment:

Prep & Storage

• Prep Job Aid

  

• Chick-n-Tater Melt setup has 2 days or the shortest remaining ingredient shlf-life.<br>(Chicke-n-Tater Melt setup finished weight: 3.8 - 4.1 oz. in Micro Bowl)

  Yes

  No

  N/A

• Chick-n-Tater Melt setup was prepped in the Micro Bowl.

  Yes

  No

  N/A

• Chick-n-Tater Melt setup was heated in microwave (Sharp - #9 button for 27 seconds, OnCue - #09 for 12 seconds: Double quantity #99 for 21 seconds)

  Yes

  No

  N/A

• Ranch sauce are stored in clear bottle and wide tip with 14 day shelf life.

  Yes

  No

  N/A

• Clear bottle

  

• Spicy Sriracha Burger

  Off

  On

Guest Service

• Did the order taker suggest any new products?

  Yes

  No

  N/A

• Correct Product description:<br>- A Jumbo beef patty<br>- Hickory smoked bacon <br>- Swiss-style cheese<br>- Sliced jalapeños <br>- Shredded lettuce<br>- Sliced tomatoes<br>- Creamy Sriracha sauce<br>- Sourdough bread

  Yes

  No

  N/A

Serving

• Correct product build:<br>- Grilled sourdough bread<br>- Creamy Sriracha sauce<br>- 5-8 jalapeño slices (Spread out evenly)<br>- Shredded lettuce<br>- 2 Tomato slices<br>- 4 half strips of bacon<br>- Swiss-style cheese<br>- Seasoned jumbo patty<br>- Creamy Sriracha sauce

  Yes

  No

  N/A

• Build

  

• - Using half wrap grease resistant.<br>- Mid-size box with the grey side facing up.<br>- Punching "Spicy" tab.<br>- The burger Is facing open-end of the box.

  Yes

  No

  N/A

• Quality check:<br>- Bacon is crispy and not burnt.<br>- Shredded lettuce is fresh and not brown color.<br>- Jalapeño slices with stem and edges are not used.

  Yes

  No

  N/A

• Overall Product Quality and Taste: Rating Scale: 1- highly Dissatisfied 2 - Dissatisfied 3 - Neither Satisfied or Dissatisfied 4 - Satisfied 5 - Highly Satisfied

• Comment:

Prep & Storage

• Creamy Sriracha sauce is stored in the translucent red with red extra wide tip and ring.

  Yes

  No

  N/A

• Red Tip

  

• Creamy Sriracha sauce has 14 day shelf life

  Yes

  No

  N/A

• Recommend Pre-buttered Sourdough bread: <br>2 day shelf life in refrigerator.<br>2 hour shelf life at room temperature.

  Yes

  No

  N/A

• Southwest Monster Taco

  Off

  On

Guest Service

• Did the order taker suggest any new products?

  Yes

  No

  N/A

• Correct Product description:<br>- Monster taco<br>- Shredded cheddar cheese<br>- Black beans<br>- Roasted corn<br>- Onions<br>- Chipotle sauce

  Yes

  No

  N/A

Serving

• Correct product build:<br>- 2 lines of chipotle sauce<br>- Southwest setup<br>- Monster taco

  Yes

  No

  N/A

• Build

  

• Southwest Monster taco has 2 lines of Chipotle sauce from edge-to-edge.

  Yes

  No

  N/A

• Use Monster bag with a Southwest sticker on.

  Yes

  No

  N/A

• Southwest Monster taco is always placed lengthwise, when bagging to maintain high quality. (Never place standing up)

  Yes

  No

  N/A

• Overall Product Quality and Taste: Rating Scale: 1- highly Dissatisfied 2 - Dissatisfied 3 - Neither Satisfied or Dissatisfied 4 - Satisfied 5 - Highly Satisfied

• Comment:

Prep & Storage

• Chipotle sauce are stored in clear bottle and wide tip with 14 day shelf life.

  Yes

  No

  N/A

• Clear bottle

  

• Southwest setup has 3 days or shortest remaining ingredient shelf life.<br>(Southwest setup finished weight: 1.6 - 1.9 oz. in Pita Tray)

  Yes

  No

  N/A

• Prep Job Aid (Please use green handled/Mango verde ladle for black bean)

  

• Southwest setup is heated in the microwave Sharp - #4 for 14 seconds, OnCUE - #10 for 8 seconds: Double quantity # for seconds.

  Yes

  No

  N/A

Equipment

• Sourdough Bread Griller/ DCFT<br>- Teflon sheets are cleaned and in good condition. Should be cleaned twice a day.

  Yes

  No

  N/A

• HACCP Fryer Product Quality Activity:<br>- Fryer product quality check (Ensure fryer product matches target or dark acceptable on the fryer product quality job aid.<br>- All fryer vats have either been filtered or changed.<br>- Fryers are filtered twice a day.<br>- Fryers are skimmed for debris every 15 minutes or as needed.

  Yes

  No

  N/A

• Fryer Product Quality Check Job Aid

  

• Microwaves are clean, properly labeled and in good condition.

  Yes

  No

  N/A

• - Toaster spatulas are cleaned nightly and are free of carbon build-up.<br>- Toaster spatulas are stored under the crumb tray when not in use.<br>- Air filters should be cleaned daily to prevent under-toasting.

  Yes

  No

  N/A

• Smallwares1

  

• Smallwares2

  

• POP

  Off

  On

• Menu Board

  

• POP 1

  

• OCS

  

• Prices in POS and on the menu board are the same.

  Yes

  No

  N/A

• Late night menu boards and mats are turned to the appropriate side for the time of visit.

  Yes

  No

  N/A

• Mini Cookies: Sharp Microwave #5 has been updated to 8 seconds.

  Yes

  No

  N/A

• Dashing Jack Antenna Balls are available.

  Yes

  No

  N/A

• Holiday Jack's cash cards are available and properly displayed.

  Yes

  No

  N/A

• Holiday Hours POPs are correct and posted.

  Yes

  No

  N/A

• New White Menu Panels: Breakfast, Something Different, Snacks & Sides, Beverages, and Value & Kids.

  Yes

  No

  N/A

• All Instant Win Game Munchie Meal Boxes have been removed and discharged.

  Yes

  No

  N/A

• Late Night Extender: Teaser Top features curly fry message. Teaser bottom will feature Late Night Price Point Message. <br><br>Counter Mat: Teaser Side features " Party starts at 9PM". No changes to Menu side.

  Yes

  No

  N/A

• Key Observables: