Region 9 10/17/13 Events Observation Checklist

• Restaurant #

• Conducted on

  Date

• Dine In/Drive Thru

  Dine In

  Drive Thru

• Prepared by

• Location
  Address

• Person in Charge

• BLT Cheeseburger

  Off

  On

Guest Service

• Did the employee suggest the new product?

  Yes

  No

  N/A

• Correct Product Description:<br>- Jumbo Patty<br>- American Cheese<br>- Bacon<br>- Shredded Lettuce<br>- Tomato<br>- Pickle Chips<br>- Toasted Bun

  Yes

  No

  N/A

• 100% Apple Juice available a la carte or with a Kid's Meal

  Yes

  No

  N/A

Correct Product Build

• BLT Cheeseburger - Assembly Job Aid

  

• A Toasted Jumbo Bun

  Yes

  No

  N/A

• Swirled Mayo-onion Sauce

  Yes

  No

  N/A

• 1 oz Shredded Lettuce

  Yes

  No

  N/A

• 2 Tomato Slices

  Yes

  No

  N/A

• 2 Pickle Chips

  Yes

  No

  N/A

• 6 Half-strips of Bacon

  Yes

  No

  N/A

• 2 Slices of American Cheese

  Yes

  No

  N/A

• Jumbo Patty

  Yes

  No

  N/A

• Overall Product quality Rating Scale : 1 - Highly Dissatisfied 2 - Dissatisfied 3 - Neither Satisfied nor Dissatisfied 4 - Satisfied 5 - Highly Satisfied

Prep/Cooking/Toasting/Assembly

• BLT Cheeseburger is served in the mid-size box (no half wrap) with grey color facing up and punch LTO on the box.

  Yes

  No

  N/A

• Bacon Strips are heated and cooked following current procedures<br>- No more than 2 sheets heated at once<br>- Proper heat time of 55 seconds

  Yes

  No

  N/A

• Bacon strips are staged as follow:<br>- 10 layers of 10 slices per layer, 4" deep pan<br>- 15 layers of 10 slices per layer, 6" deep pan

  Yes

  No

  N/A

• Head lettuce is held refrigerated for at least 1-hour prior to shredding.

  Yes

  No

  N/A

• Monster Taco

  Off

  On

Correct Product Build

• Monster Taco - Assembly Job Aid

  

• 1 oz Shredded Lettuce

  Yes

  No

  N/A

• 2 Triangle American Cheese

  Yes

  No

  N/A

• 1 Line Taco Sauce

  Yes

  No

  N/A

• Taco Acceptability Chart

  

• Overall Product quality Rating Scale : 1 - Highly Dissatisfied 2 - Dissatisfied 3 - Neither Satisfied nor Dissatisfied 4 - Satisfied 5 - Highly Satisfied

Prep/Cooking/Toasting/Assembly

• MonsterTaco are staggered and stacked no more than 2 high during the 48-hour defrost period and 5 day defrost to destroy.

  Yes

  No

  N/A

• Monster Taco button is programmed for 1:02 mins Cook time and Holding time: 5 mins (For Fryer Bin and PFW w/screen)

  Yes

  No

  N/A

• Usiung correct Monster Bag.

  Yes

  No

  N/A

• Holiday Beverages

  Off

  On

• Correct pump color. White for pumpkin and Yellow for Egg Nog.

  Yes

  No

  N/A

• Pumpkin and Egg Nog syrup have correct 30 day shelf life.

  Yes

  No

  N/A

• Shakes Job Aid

  

• Pumpkin Spice Iced Coffee

  Off

  On

• Proper amount of ice.

  Yes

  No

  N/A

• Sufficiently swirled to avoid the dense of syrup at the bottom.

  Yes

  No

  N/A

• Correct amount of syrup: 2 pumps for small and 3 pumps for large.

  Yes

  No

  N/A

• Pumpkin Spice Iced Coffee Job Aid

  

• Overall Product quality Rating Scale : 1 - Highly Dissatisfied 2 - Dissatisfied 3 - Neither Satisfied nor Dissatisfied 4 - Satisfied 5 - Highly Satisfied

• Pumpkin Spice Hot Coffee

  Off

  On

• Coffee is hot and fresh.

  Yes

  No

  N/A

• Cream and sugar are offered.

  Yes

  No

  N/A

• Correct amount of syrup: 2 pumps for small and 3 pumps for large.

  Yes

  No

  N/A

• Pumpkin Spice Hot Coffee Job Aid

  

• Overall Product quality Rating Scale : 1 - Highly Dissatisfied 2 - Dissatisfied 3 - Neither Satisfied nor Dissatisfied 4 - Satisfied 5 - Highly Satisfied

• Pumpkin Spice Shake

  Off

  On

• Sufficient mixed, correct amount of whipped topping.

  Yes

  No

  N/A

• Correct amount of syrup: 2 pumps for small and 3 pumps for large.

  Yes

  No

  N/A

• Overall Product quality Rating Scale : 1 - Highly Dissatisfied 2 - Dissatisfied 3 - Neither Satisfied nor Dissatisfied 4 - Satisfied 5 - Highly Satisfied

• Egg Nog Shake

  Off

  On

• Sufficient mixed, correct amount of whipped topping.

  Yes

  No

  N/A

• Correct amount of syrup: 2 pumps for small and 3 pumps for large.

  Yes

  No

  N/A

• Overall Product quality Rating Scale : 1 - Highly Dissatisfied 2 - Dissatisfied 3 - Neither Satisfied nor Dissatisfied 4 - Satisfied 5 - Highly Satisfied

• POP

  Off

  On

• All POP is up and correct pricing is displayed.

  Yes

  No

  N/A

• Prices on POS and menu board are the same.

  Yes

  No

  N/A

• POP

  Off

  On

• POP matrix

  

• POP matrix

  

• MB Layout

  Off

  On

• MB Layout

  

• OCS

  Off

  On

• OCS

  

• Key Observables

• By signing this document, I acknowledge the above items have been checked and have coached the PIC.

• Observer Signature

  Sign