Region 9: Updated Late Night Observation Checklist w/POP 09/25/14

• Restaurant #

• Party Date/ Time

  Date

• Dine in/ Drive Thru

  Dine In

  Drive Thru

• Party Crasher (Observer)

• Location
  Address

• Party Planner (PIC)

Muncie Meals

• Stacked Grilled Cheese Burger

  Off

  On

• Appearance?

  Yes

  No

  N/A

• Temperature?

  Yes

  No

  N/A

• Accuracy?

  Yes

  No

  N/A

• Assembly

  

• Wrapping?

  Yes

  No

  N/A

• Wrapping

  

• Prep set-up: correct with 3 day self life?

  Yes

  No

  N/A

• Prep set-up

  

• Hella-Peño Burger

  Off

  On

• Correct product build:<br>- A seasoned jumbo patty <br>- 3 Stuffed jalapeños <br>- A set-up of cheese sauce<br>- Shredded Cheddar Cheese<br>- Taco sauce<br>- 8 Sliced jalapeños <br>- Toasted jumbo bun

  Yes

  No

  N/A

• Hella-Peño Burger Job Aid

  

• Correct prep for Hella-Peño Burger Set-up with 2 day shelf life.

  Yes

  No

  N/A

• Prep Chart

  

• Heat the set-up using microwave #1=35 secs. onCUE button: 02(Late Night)=18 secs.

  Yes

  No

  N/A

• Hella-Peño was wrapped with the gray wrap using "We don't make it until you order it" side.

  Yes

  No

  N/A

• Overall Product Quality and Taste: Rating Scale: 1- highly Dissatisfied 2 - Dissatisfied 3 - Neither Satisfied or Dissatisfied 4 - Satisfied 5 - Highly Satisfied

• Comment:

• Chicken-n-Tater Melt

  Off

  On

• Correct product build:<br>- Croissant <br>- Ranch Sauce<br>- 3 half-strips of bacon<br>- Chick-n-Tater melt setup<br>- Hash Brown<br>- Swiss-style cheese<br>- Chicken patty

  Yes

  No

  N/A

• Build

  

• Wrapping with the Dark Orange wrap with "Breakfast Served All Day" facing up.

  Yes

  No

  N/A

• Punch the "Chicken" tab with the meal.

  Yes

  No

  N/A

• Prep Chart

  

• Chick-n-Tater Melt setup has 2 days or the shortest remaining ingredient shlf-life.<br>(Chicke-n-Tater Melt setup finished weight: 3.8 - 4.1 oz. in Micro Bowl)

  Yes

  No

  N/A

• Chick-n-Tater Melt setup was prepped in the Micro Bowl.

  Yes

  No

  N/A

• Chick-n-Tater Melt setup was heated in microwave (Sharp - #9 button for 27 seconds, OnCue - #09 for 12 seconds: Double quantity #99 for 21 seconds)

  Yes

  No

  N/A

• Ranch sauce are stored in clear bottle and wide tip with 14 day shelf life.

  Yes

  No

  N/A

• Clear bottle

  

• Loaded Nuggets

  Off

  On

• Appearance?

  Yes

  No

  N/A

• Temperature?

  Yes

  No

  N/A

• Accuracy?

  Yes

  No

  N/A

• Assembly

  

• Wrapping?

  Yes

  No

  N/A

• Wrapping

  

• Prep set-up: correct with 3 day self life?

  Yes

  No

  N/A

• Prep set-up

  

Munchie Meal Box Assembly

• Hot Halfsies?

  Yes

  No

  N/A

• 2 Hot Tacos?

  Yes

  No

  N/A

• Ice Cold Drink?

  Yes

  No

  N/A

• Notes to help improve the party:

• Munchie Meals: Assembly Job Aids

  

Late Night Party Experience

• Uniforms (All employees and PIC working the front counter/DT are wearing the late night shirt.

  Yes

  No

  N/A

• Late Night Hat?

  Yes

  No

  N/A

Music

• Cranked to 11 or an appropriate level with up beat music.

  Yes

  No

  N/A

Decorations

• Feel like a party?

  Yes

  No

  N/A

Menu Boards

• Flipped?

  Yes

  No

  N/A

POP

• Menu Board

  

• POP 1

  

• POP 2

  

• POP 3

  

• OCS

  

• Preview CPP

  Yes

  No

  N/A

• Counter Mats

  Yes

  No

  N/A

• Pre-Party checklist

  

• Pre-Shift goal

  

• POS message reminder

  

• Proper Munchie meal box with sticker on it.

  Yes

  No

  N/A

• Overall - Did the Late Night Start at 9PM? Anything Missing?

Late Night Guest Service

• Team Party Attitude?

  Yes

  No

  N/A

• Muncie Meal Knowledge?

  Yes

  No

  N/A

• Set-up For Speed?

  Yes

  No

  N/A

• What can the team do to make the Late Night Party come to life?