Region 9 Event 5/28/15 Observation Checklist

• Restaurant #

• Conducted on

  Date

• Prepared by

• Location
  Address

• Manager or PIC

• Black Pepper Cheeseburger

  Off

  On

Guest Service

• Correct Product description:<br>- Seasoned hamburger patty<br>- Two slices of black pepper cheese<br>- Two onion rings<br>- 4 half-strips of Hickory smoked Bacon<br>- Peppercorn mayo<br>- Toasted Signature bun

  Yes

  No

  N/A

Serving

• Correct product build:<br>

  Yes

  No

  N/A

• Build:

  

• Product is Placed in a Mid- Size Box : Gray side up No 1/2 wrap in a box. Special Tab punched (Box only for carry-out & DT).

  Yes

  No

  N/A

• Golden toasted bun (no burn spots).

  Yes

  No

  N/A

• Sauced edge-to-edge

  Yes

  No

  N/A

• Box is not covered in grease.

  Yes

  No

  N/A

• Jumbo Patty is seasoned properly.<br>Note: Jumbo Patty should be seasoned on each side with 1-2 shakes of seasoning.

  Yes

  No

  N/A

• Overall Product Quality and Taste: Rating Scale: 1- highly Dissatisfied 2 - Dissatisfied 3 - Neither Satisfied or Dissatisfied 4 - Satisfied 5 - Highly Satisfied

• Comment:

Prep & Storage

• Jumbo patty has correct cook time, holding time and shelf life.

  Yes

  No

  N/A

• Signature bun has correct shelf life, defrost time and toasted time.

  Yes

  No

  N/A

• Signature Bun

  

• Peppercorn Mayo sauce is in the correct bottle and has correct shelf life.<br>* Translucent red wide mouth bottle with Red extra wide tip, 14 day shelf life.

  Yes

  No

  N/A

• New Black Pepper cheese has correct shelf life?<br>Shelf life: <br>Unopened refrigerated :120 days<br>Opened refrigerated in Cambro pan : 7 days<br>Opened @ room temp in Cambro pan : 4 hours

  Yes

  No

  N/A

• Are Onion rings being held @ Room Temp ?<br>If yes, then validate they are in a transfer pan with 2 hr hold time. *Only used for the Black Pepper Cheeseburger.<br>Note: All a la carte onion ring orders must be served hot from the fryer following current procedures.

  Yes

  No

  N/A

• Steak & Egg Breakfast Burrito

  Off

  On

Guest Service

• Correct Product description:<br>- Flavorful steak<br>-Scrambled eggs<br>- Cheese<br>- Hashbrowns<br>-Creamy Sriracha sauce<br>-Wrapped all together in a warm tortilla

  Yes

  No

  N/A

Serving

• Correct product build:<br>

  Yes

  No

  N/A

• Build

  

• Foil wrap used with New Yellow sticker and served with Fire roasted salsa

  Yes

  No

  N/A

• Overall Product Quality and Taste: Rating Scale: 1- highly Dissatisfied 2 - Dissatisfied 3 - Neither Satisfied or Dissatisfied 4 - Satisfied 5 - Highly Satisfied

• Comment:

Prep & Storage

• New Steak has correct Shelf life?<br>Shelf Life:<br>Frozen : 4 months<br>Freezer to Destroy: 3 days<br>Defrost 24 hrs

  Yes

  No

  N/A

• Orange-handled ladle is being used for portioning uncooked liquid eggs?

  Yes

  No

  N/A

• Black-handled ladle is being used for portioning cooked scrambled eggs?

  Yes

  No

  N/A

• New Steak & Cheese Setup- Has correct Shelf life and Heat Time ?<br><br>Shelf Life: 2 days or shortest remaining ingredient shelf life.<br><br>Heat Time:<br>Sharp - button #2 set for 27 seconds<br>OnCue- (Single) press 03 set for 18 seconds<br> (Double) press 33 set for 21 seconds

  Yes

  No

  N/A

• Steak & Cheese Setup- Prep Job Aid

  

• Jack's Fruit Coolers: Loco Lime or Twisted Strawberry

  Off

  On

Guest Service

• Correct Product description:<br>-Loco Lime: Combination of Tangy limes & Sprite served over ice.<br>-Twisted Strawberry: Combination of Strawberries & Sprite served over ice.

  Yes

  No

  N/A

Serving

• Correct product build:<br>

  Yes

  No

  N/A

• Build

  

• Overall Product Quality and Taste: Rating Scale: 1- highly Dissatisfied 2 - Dissatisfied 3 - Neither Satisfied or Dissatisfied 4 - Satisfied 5 - Highly Satisfied

• Comment:

Prep & Storage

• Both the New Margarita syrup and Strawberry syrup have :<br><br>Correct shelf life? <br><br>Note: Defrost 24 hrs & Freezer to a destroy shelf life is 14 days.<br>&<br>After making each Fruit cooler , the storage pan is returned with the green handled ladle along with the syrup to the POU refrigerator .<br><br>Note: Rotate the green-handled ladle and storage pan every 4 hours and remember to use a separate pan and green- handled ladle for each flavor.

  Yes

  No

  N/A

• Packaging and Smallwares

  

Other:

• Orders taken at front counter : Using seat function and following correct basket procedures?<br>

  Yes

  No

  N/A

• Are sandwiches properly assembled/wrapped and presented properly?

  Yes

  No

  N/A

• New Burger / Chicken Assembly Job Aid
  and Basket 1/2 wrap procedures " Dine-In- Only"

  

• POS & Menu board match in price for all new promotions.

  Yes

  No

  N/A

• POP

  Off

  On

• Menu Board

  

• POP1

  

• POP2

  

• POP3

  

• OCS

  

• Smallwares