SITE INSPECTION - Retail Facilities Inspection

• Property

  Select

• Conducted on

  Date

• Prepared By

• Location
  Address

• 
  *** POC REQUEST / FM FOLLOW UP ACTIONS ***
  When raising a 'POC Request’ - Consider the below format.
  WHAT YOU WANT DONE / WHERE / WHAT TRADE TYPE / (Preferred contractor)
  Why? - The consistency will aid POC when raising requests.
  
  
  *** CAPEX ***
  This will be scheduled / planned type works.
  Why? - This data will be picked up and collated in the reports / analytics , and used to assist the budget forecasting and upcoming programmed CAPEX budget/s. This will be sent to you Bi-Monthly via email for you to re-assess and transfer to the 'Capex Forecast Tracker'
  
  
  *** RATINGS ***
  When prompted to provided a Rating, use the ‘Rating Guide’ to assist with the selection of the most appropriate selection. Note, when selecting 1 and 2 this will prompt you to 'Rate & Comment' to support the Rating.
  Why? - This information will be collated across the portfolio and used for future Budget planning.
  

  

• Retail Facilities Inspection

ROOF

• Was access to the roof available during your inspection?`

  Yes

  No

• What the overall 'Rating' of the ROOF?

• Provide a 'Timeframe' for the action required for the ROOF?

  Select Requires Action within 3 months Requires Action within 6 months Requires Action within 12 months Requires Action within 24 months

  • Requires Action within 3 months
  • Requires Action within 6 months
  • Requires Action within 12 months
  • Requires Action within 24 months

• What improvements are required for the 'ROOF' to support your Rating?

• * NOTE
  If a more timely action is required, raise a request via the 'POC Request / FM Follow UP' below.

• Is there space for Solar installation?

  Yes

  No

• Take photos of the area

• Reason why access was not available?

AWNING

• Does the site have an Awning?

  Yes

  No

• What the overall 'Rating' of the AWNING?

• Provide a 'Timeframe' for the action required for the AWNING?

  Select Requires Action within 3 months Requires Action within 6 months Requires Action within 12 months Requires Action within 24 months

  • Requires Action within 3 months
  • Requires Action within 6 months
  • Requires Action within 12 months
  • Requires Action within 24 months

• What improvements are required for the 'AWNING' to support your Rating?

• * NOTE
  If a more timely action is required, raise a request via the 'POC Request / FM Follow UP' below.

SIGNAGE

• What the overall 'Rating' of the Signage?

• Provide a 'Timeframe' for the action required for the External SIGNAGE?

  Select Requires Action within 3 months Requires Action within 6 months Requires Action within 12 months Requires Action within 24 months

  • Requires Action within 3 months
  • Requires Action within 6 months
  • Requires Action within 12 months
  • Requires Action within 24 months

• What improvements are required for the 'SIGNAGE' to support your Rating?

• * NOTE
  If a more timely action is required, raise a request via the 'POC Request / FM Follow UP' below.

FACADE

• What the overall 'Rating' of the FACADE?

• Provide a 'Timeframe' for the action required for the FACADE?

  Select Requires Action within 3 months Requires Action within 6 months Requires Action within 12 months Requires Action within 24 months

  • Requires Action within 3 months
  • Requires Action within 6 months
  • Requires Action within 12 months
  • Requires Action within 24 months

• What improvements are required for the 'FACADE' to support your Rating?

• * NOTE
  If a more timely action is required, raise a request via the 'POC Request / FM Follow UP' below.

CAPARK

• Does the site have a Carpark?

  Yes

  No

• What the overall 'Rating' of the CAPARK?

• Provide a 'Timeframe' for the action required for the CAPARK?

  Select Requires Action within 3 months Requires Action within 6 months Requires Action within 12 months Requires Action within 24 months

  • Requires Action within 3 months
  • Requires Action within 6 months
  • Requires Action within 12 months
  • Requires Action within 24 months

• What improvements are required for the 'CARPARK' to support your Rating?

• * NOTE
  If a more timely action is required, raise a request via the 'POC Request / FM Follow UP' below.

POC Request / FM Follow up

'POC Request or FM Follow up'

• EXTERIOR - What is needed?

  POC to raise W/O

  FM Follow Up

• **** REQUEST FORMAT
  What you want done / Where / What trade Type / (Preferred contractor if different from Vendor Rank)

Photos

• Add Photos

  Media

CAPEX?

• Any potential 'EXTERIOR' CAPEX Upgrades?

  Yes

  No

• What are the potential Upgrades?

• What Financial year are the Upgrades anticipated?

  Select FY20 FY21 FY22 FY23 FY24 FY25 FY26 FY27 FY28

  • FY20
  • FY21
  • FY22
  • FY23
  • FY24
  • FY25
  • FY26
  • FY27
  • FY28

• Estimated Budget for the Upgrades

STRUCTURAL / BUILDING

• Hint:
  When providing feedback on your assessment, look out for the below indicators to help assess next actions.
  These indicators will aid in identifying any current or future structural concerns, that may need to be assessed.
  
  Note,
  If you believe action is required to have the site assessed, raise a 'POC request' to address the concern..
  

• Are there Visible Cracking on Internal or External Walls and floors.

  Yes

  No

• Add photos of the area/s in question

  Media

• Are there Doors That Stick or Don't Open And Close Properly?

  Yes

  No

• Add photos of the area/s in question

  Media

• Are there Gaps Around Window Frames or Exterior Doors?

  Yes

  No

• Add photos of the area/s in question

  Media

• Is there Sagging or Uneven Floors?

  Yes

  No

• Add photos of the area/s in question

  Media

• What the overall 'Rating' of the Building?

• Provide a 'Timeframe' for the action required to address any Building concerns?

  Select Requires Action within 3 months Requires Action within 6 months Requires Action within 12 months Requires Action within 24 months

  • Requires Action within 3 months
  • Requires Action within 6 months
  • Requires Action within 12 months
  • Requires Action within 24 months

• What improvements are required for the 'Buiding' to support your Rating?

• * NOTE
  If a more timely action is required, raise a request via the 'POC Request / FM Follow UP' below.

POC Request / FM Follow up

'POC Request or FM Follow up'

• STRUCTURAL - What is needed?

  POC to raise W/O

  FM Follow Up

• **** REQUEST FORMAT
  What you want done / Where / What trade Type / (Preferred contractor if different from Vendor Rank)

Photos

• Add Photos

  Media

CAPEX?

• Any potential 'STRUCTURAL' Upgrades?

  Yes

  No

• What are the potential Upgrades?

• What Financial year are the Upgrades anticipated?

  Select FY20 FY21 FY22 FY23 FY24 FY25 FY26 FY27 FY28

  • FY20
  • FY21
  • FY22
  • FY23
  • FY24
  • FY25
  • FY26
  • FY27
  • FY28

• Estimated Budget for the Upgrades

CUSTOMER - CLEANING FEEDBACK

• Instruction:
  Select the appropriate response based on your conversation with the Branch manager.
  
  Note, If 'Disagree’ or ‘Strongly Disagree’ is selected then you can add a note & supporting photo.
  This is available under each Answer Set.
  

• I am satisfied with the cleaning quality

  Strongly Agree

  Agree

  uncertain / not applicable

  Disagree

  Strongly Disagree

• The cleaner acknowledges comments I put in the comms book

  Strongly Agree

  Agree

  uncertain / not applicable

  Disagree

  Strongly Disagree

• The cleaning supervisor contacts me when we have highlighted concerns or issues

  Strongly Agree

  Agree

  uncertain / not applicable

  Disagree

  Strongly Disagree

• Branch staff raise cleaning WOs in Manhattan

  Strongly Agree

  Agree

  uncertain / not applicable

  Disagree

  Strongly Disagree

• When a cleaner change takes place, the supplier uses the correct procedure

  Strongly Agree

  Agree

  uncertain / not applicable

  Disagree

  Strongly Disagree

FM - CLEANING FEEDBACK

• EXTERNAL - What is the your assessment of this area?

  Good

  Fair

  Poor

• What would be the reason for your assessment rating.

• ATM Lobby - Is there one?

  Yes

  No

• ATM Lobby - What is the your assessment of this area?

  Good

  Fair

  Poor

• What would be the reason for your assessment rating.

• FOH - What is the your assessment of this area?

  Good

  Fair

  Poor

• What would be the reason for your assessment rating.

• BOH - What is the your assessment of this area?

  Good

  Fair

  Poor

• What would be the reason for your assessment rating.

• KITCHEN - What is the your assessment of this area?

  Good

  Fair

  Poor

• What would be the reason for your assessment rating.

• YELLOW CO-MINGLE BIN(s) - Is there a 120L/240L co-mingle bin(s) onsite?

  Yes

  No

• Who are the co-mingle bin(s) provided by

  Cleaning Service Provider

  Local Council

• How is the co-mingle waste from the site disposed

  Select Existing General Waste Bins Shopping Centre/Landlord Facility Removed by the Cleaner

  • Existing General Waste Bins
  • Shopping Centre/Landlord Facility
  • Removed by the Cleaner

• FM is to investigate provision of co-mingle bin service thought local council or service provider if not available.

• BATHROOM(S) - Is there one onsite?

  Yes

  No

• Bathroom - What is the your assessment of this area?

  Good

  Fair

  Poor

• What would be the reason for your assessment rating.

POC Request / FM Follow up

'POC Request or FM Follow up'

• CLEANING - What is needed?

  POC to raise W/O

  FM Follow Up

• **** REQUEST FORMAT
  What you want done / Where / What trade Type / (Preferred contractor if different from Vendor Rank)

Photo

• Add Photos

  Media

CUSTOMER FEEDBACK

• What is the Branch Managers / Staff Feedback in regards to the Air Conditioning?

  Good

  Fair

  Poor

  n/a

• Customer Feedback

HVAC Responsibility

• Who is responsible for the maintenance of the Equipment Note: Multiple selection available

  Select LESSOR CBA Need to Confirm

  • LESSOR
  • CBA
  • Need to Confirm

• If you think that there are Supplementary units that haven't been setup on a PM schedule, note this as a follow up item for yourself below under 'POC / FM Action'

VISUAL ASSESSMENT

• Is there access to the HVAC equipment during your inspection?

  Yes

  No

• What the overall 'Rating' of the MECHANICAL / HVAC equipment?

• Provide a 'Timeframe' for the action required for the MECHANICAL / HVAC?

  Select Requires Action within 3 months Requires Action within 6 months Requires Action within 12 months Requires Action within 24 months

  • Requires Action within 3 months
  • Requires Action within 6 months
  • Requires Action within 12 months
  • Requires Action within 24 months

• What improvements are required for the 'MECHANICAL / HVAC' to support your Rating?

• * NOTE
  If a more timely action is required, raise a request via the 'POC Request / FM Follow UP' below.

• Are the HAVC units running on R22?

  Yes

  No

  Unknown

• Consider Raising CAPEX below for the Unit/s in question

• Reason why access was not available?

Photos

• Add Photos

  Media

POC Request / FM Follow up

'POC Request or FM Follow up'

• MECHANICAL / HVAC - What is needed?

  POC to raise W/O

  FM Follow Up

• **** REQUEST FORMAT
  What you want done / Where / What trade Type / (Preferred contractor if different from Vendor Rank)

CAPEX?

• Any potential 'HVAC' CAPEX Upgrades?

  Yes

  No

• What are the potential Upgrades?

• What Financial year are the Upgrades anticipated?

  Select FY20 FY21 FY22 FY23 FY24 FY25 FY26 FY27 FY28

  • FY20
  • FY21
  • FY22
  • FY23
  • FY24
  • FY25
  • FY26
  • FY27
  • FY28

• Estimated Budget for the Upgrades

EXTINGUISHERS / HOSE REELS

• Have the Extinguishers / Hose Reels Serviced in the last 6 months?

  Yes

  No

• Raise a request to POC via the 'POC / FM Action' below to Raise a WO to your Fire Services provider.

FIRE PANEL

• Is there a Fire Panel Onsite?

  Yes

  No

• What the overall 'Rating' of the FIRE PANEL?

• Provide a 'Timeframe' for the action required for the FIRE PANEL?

  Select Requires Action within 3 months Requires Action within 6 months Requires Action within 12 months Requires Action within 24 months

  • Requires Action within 3 months
  • Requires Action within 6 months
  • Requires Action within 12 months
  • Requires Action within 24 months

• What improvements are required for the 'FIRE PANEL' to support your Rating?

• * NOTE
  If a more timely action is required, raise a request via the 'POC Request / FM Follow UP' below.

• Is the Fire Panel being Serviced?

  Yes

  No

• Raise a request to POC via the 'POC / FM Action' below to Raise a WO to your Fire Services provider.

EVACUATION PLANS

• Are the Site Evacuations plans up to date?

  Yes

  No

• Raise a request to POC via the 'POC / FM Action' below to Raise with TESG

Photos

• Add Photos

  Media

POC Request / FM Follow up

'POC Request or FM Follow up'

• FIRE - What is needed?

  POC to raise W/O

  FM Follow Up

• **** REQUEST FORMAT
  What you want done / Where / What trade Type / (Preferred contractor if different from Vendor Rank)

CAPEX?

• Any potential 'FIRE' CAPEX Upgrades?

  Yes

  No

• What are the potential Upgrades?

• What Financial year are the Upgrades anticipated?

  Select FY20 FY21 FY22 FY23 FY24 FY25 FY26 FY27 FY28

  • FY20
  • FY21
  • FY22
  • FY23
  • FY24
  • FY25
  • FY26
  • FY27
  • FY28

• Estimated Budget for the Upgrades

SAFETY

• Is there a Defibrillator onsite?

  Yes

  No

• Is there a First Aid Kit Available?

  Yes

  No

• Is there a Convex Mirror installed to improve the staff line sight?

  Yes

  No

• Please take a photo(s) of the Convex Mirror and confirm location

  Media

POC Request / FM Follow up

'POC Request or FM Follow up'

• SAFETY - What is needed?

  POC to raise W/O

  FM Follow Up

• **** REQUEST FORMAT
  What you want done / Where / What trade Type / (Preferred contractor if different from Vendor Rank)

CAPEX?

• Any potential 'SAFETY Upgrades?

  Yes

  No

• What are the potential Upgrades?

• What Financial year are the Upgrades anticipated?

  Select FY20 FY21 FY22 FY23 FY24 FY25 FY26 FY27 FY28

  • FY20
  • FY21
  • FY22
  • FY23
  • FY24
  • FY25
  • FY26
  • FY27
  • FY28

• Estimated Budget for the Upgrades

CUSTOMER FEEDBACK

• What is the Branch Managers / Staff Feedback in regards to Leaks / Water Ingress?

  Good

  Fair

  Poor

  n/a

• Customer Feedback

EXTERNAL LEAKS

• Does the site show signs of Water Ingress?

  Yes

  No

• Raise a request to POC via the 'POC / FM Action' below to Raise a WO to MT to investigate.
  

INTERNAL LEAKS

• Are any Taps or Toilets Leaking?

  Yes

  No

• Raise a request to POC via the 'POC / FM Action' below to Raise a WO to MT to investigate / remedy.
  

OTHER

• Is there a TMV (Thermostatic Mixing Valve) or BPV (Backflow Prevention Valve) on this site

  Yes

  No

• Is there a PM schedule in place for the service of the equipment?
  * If you are unsure that there is a PM in place for the serving of this unit/s, then note this as a follow up item for yourself below under 'POC / FM Action'

• Is the Hot Water System / Supply accessible for assessment?

  Yes

  No

• What the overall 'Rating' of the HWS?

• Provide a 'Timeframe' for the action required for the HWS?

  Select Requires Action within 3 months Requires Action within 6 months Requires Action within 12 months Requires Action within 24 months

  • Requires Action within 3 months
  • Requires Action within 6 months
  • Requires Action within 12 months
  • Requires Action within 24 months

• What improvements are required for the 'HWS' to support your Rating?

• * NOTE
  If a more timely action is required, raise a request via the 'POC Request / FM Follow UP' below.

• Reason why accessibility was not available?

Photos

• Add Photos

  Media

POC Request / FM Follow up

'POC Request or FM Follow up'

• PLUMBING / HYDRAULIC - What is needed?

  POC to raise W/O

  FM Follow Up

• **** REQUEST FORMAT
  What you want done / Where / What trade Type / (Preferred contractor if different from Vendor Rank)

CAPEX?

• Any potential 'PLUMBING / HYDRAULIC' CAPEX Upgrades?

  Yes

  No

• What are the potential Upgrades?

• What Financial year are the Upgrades anticipated?

  Select FY20 FY21 FY22 FY23 FY24 FY25 FY26 FY27 FY28

  • FY20
  • FY21
  • FY22
  • FY23
  • FY24
  • FY25
  • FY26
  • FY27
  • FY28

• Estimated Budget for the Upgrades

GENERAL LIGHTING

• What the overall 'Rating' of the LIGHTING?

• Provide a 'Timeframe' for the action required for the LIGHTING?

  Select Requires Action within 3 months Requires Action within 6 months Requires Action within 12 months Requires Action within 24 months

  • Requires Action within 3 months
  • Requires Action within 6 months
  • Requires Action within 12 months
  • Requires Action within 24 months

• What improvements are required for the 'LIGHTING' to support your Rating?

• * NOTE
  If a more timely action is required, raise a request via the 'POC Request / FM Follow UP' below.

• Does the site has LEDs

  Yes

  No

SWITCHBOARDS

• What the overall 'Rating' of the SWITCHBOARDS?

• Provide a 'Timeframe' for the action required for the SWITCHBOARD/S?

  Select Requires Action within 3 months Requires Action within 6 months Requires Action within 12 months Requires Action within 24 months

  • Requires Action within 3 months
  • Requires Action within 6 months
  • Requires Action within 12 months
  • Requires Action within 24 months

• What improvements are required for the 'SWITCHBOARD/S' to support your Rating?

• * NOTE
  If a more timely action is required, raise a request via the 'POC Request / FM Follow UP' below.

EEL / RCD

• Are the EEL / RCD Manuals up to date?

  Yes

  No

• Raise a request to POC via the 'POC / FM Action' below to Raise a WO to your EMS provider.
  

Photos

• Add Photos

  Media

POC Request / FM Follow up

'POC Request or FM Follow up'

• ELECTRICAL - What is needed?

  POC to raise W/O

  FM Follow Up

• **** REQUEST FORMAT
  What you want done / Where / What trade Type / (Preferred contractor if different from Vendor Rank)

CAPEX?

• Any potential 'Electrical' CAPEX Upgrades?

  Yes

  No

• What are the potential Upgrades?

• What Financial year are the Upgrades anticipated?

  Select FY20 FY21 FY22 FY23 FY24 FY25 FY26 FY27 FY28

  • FY20
  • FY21
  • FY22
  • FY23
  • FY24
  • FY25
  • FY26
  • FY27
  • FY28

• Estimated Budget for the Upgrades

ENTRY DOORS

• Does the site have Auto Doors?

  Yes

  No

• What the overall 'Rating' of the AUTO DOORS?

• Provide a 'Timeframe' for the action required for the AUTO DOORS?

  Select Requires Action within 3 months Requires Action within 6 months Requires Action within 12 months Requires Action within 24 months

  • Requires Action within 3 months
  • Requires Action within 6 months
  • Requires Action within 12 months
  • Requires Action within 24 months

• What improvements are required for the 'AUTO DOORS' to support your Rating?

• * NOTE
  If a more timely action is required, raise a request via the 'POC Request / FM Follow UP' below.

• Does the site have Concertina Doors?

  Yes

  No

• Has the BM reported any issues with them?
  Has the Site raised these concerns via Maximo / POC?
  Reiterate the logging process with the BM
  
  If required raise a request to POC via the 'POC / FM Action' below.

INTERNAL DOORS

• What the overall 'Rating' of the INTERNAL DOORS & Hardware?

• Provide a 'Timeframe' for the action required for the INTERNAL DOORS & Hardware?

  Select Requires Action within 3 months Requires Action within 6 months Requires Action within 12 months Requires Action within 24 months

  • Requires Action within 3 months
  • Requires Action within 6 months
  • Requires Action within 12 months
  • Requires Action within 24 months

• What improvements are required for the 'INTERNAL DOORS & Hardware' to support your Rating?

• * NOTE
  If a more timely action is required, raise a request via the 'POC Request / FM Follow UP' below.

Photos

• Add Photos

  Media

POC Request / FM Follow up

'POC Request or FM Follow up'

• DOORS - What is needed?

  POC to raise W/O

  FM Follow Up

• **** REQUEST FORMAT
  What you want done / Where / What trade Type / (Preferred contractor if different from Vendor Rank)

CAPEX?

• Any potential 'DOOR/s CAPEX Upgrades?

  Yes

  No

• What are the potential Upgrades?

• What Financial year are the Upgrades anticipated?

  Select FY20 FY21 FY22 FY23 FY24 FY25 FY26 FY27 FY28

  • FY20
  • FY21
  • FY22
  • FY23
  • FY24
  • FY25
  • FY26
  • FY27
  • FY28

• Estimated Budget for the Upgrades

• This Section Assesses the overall condition of the Internal Areas and calls for Fabric Items to be rated.
  
  This assessment will aid future CAPEX Plans / Programs.

CEILING

• What the overall 'Rating' of the CEILING?

• Provide a 'Timeframe' for the action required for the CEILING?

  Select Requires Action within 3 months Requires Action within 6 months Requires Action within 12 months Requires Action within 24 months

  • Requires Action within 3 months
  • Requires Action within 6 months
  • Requires Action within 12 months
  • Requires Action within 24 months

• What improvements are required for the 'SECTION' to support your Rating?

• * NOTE
  If a more timely action is required, raise a request via the 'POC Request / FM Follow UP' below.

WALLS

• What the overall 'Rating' of the WALLS?

• Provide a 'Timeframe' for the action required for the WALLS?

  Select Requires Action within 3 months Requires Action within 6 months Requires Action within 12 months Requires Action within 24 months

  • Requires Action within 3 months
  • Requires Action within 6 months
  • Requires Action within 12 months
  • Requires Action within 24 months

• What improvements are required for the 'SECTION' to support your Rating?

• * NOTE
  If a more timely action is required, raise a request via the 'POC Request / FM Follow UP' below.

FLOORS

• What the overall 'Rating' of the FLOORS?

• Provide a 'Timeframe' for the action required for the FLOORS?

  Select Requires Action within 3 months Requires Action within 6 months Requires Action within 12 months Requires Action within 24 months

  • Requires Action within 3 months
  • Requires Action within 6 months
  • Requires Action within 12 months
  • Requires Action within 24 months

• What improvements are required for the 'SECTION' to support your Rating?

• * NOTE
  If a more timely action is required, raise a request via the 'POC Request / FM Follow UP' below.

STAIRS

• What the overall 'Rating' of the STAIRS?

• Provide a 'Timeframe' for the action required for the STAIRS?

  Select Requires Action within 3 months Requires Action within 6 months Requires Action within 12 months Requires Action within 24 months

  • Requires Action within 3 months
  • Requires Action within 6 months
  • Requires Action within 12 months
  • Requires Action within 24 months

• What improvements are required for the 'STAIRS' to support your Rating?

• * NOTE
  If a more timely action is required, raise a request via the 'POC Request / FM Follow UP' below.

Photos

• Add Photos

  Media

POC Request / FM Follow up

'POC Request or FM Follow up'

• FABRIC - What is needed?

  POC to raise W/O

  FM Follow Up

• **** REQUEST FORMAT
  What you want done / Where / What trade Type / (Preferred contractor if different from Vendor Rank)

CAPEX?

• Any potential 'FABRIC CAPEX Upgrades?

  Yes

  No

• What are the potential Upgrades?

• What Financial year are the Upgrades anticipated?

  Select FY20 FY21 FY22 FY23 FY24 FY25 FY26 FY27 FY28

  • FY20
  • FY21
  • FY22
  • FY23
  • FY24
  • FY25
  • FY26
  • FY27
  • FY28

• Estimated Budget for the Upgrades

• 
  
  Tap ''Mark As Complete' to end.
  
  Note - Following this being Marked as Complete, POC will be able to review the reports and action the required.