Title Page
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Conducted on
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Prepared by
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Manager(s) on duty:
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Store:
- #104 Kitsilano
- #106 Cardero
- #108 Park Royal
- #111 Marine Drive
- #115 Gilmore
- #117 North Road
- #119 Lonsdale
- #120 Caledonia
- #122 South Nanaimo
- #134 Oakridge
- #136 Central Saanich
- #139 Ackroyd
- #141 Coquitlam
- #143 Park & Tilford
- #145 Scott & 72nd
- #159 Campbell River
- #161 North Nanaimo
- #163 Marine & Byrne
- #164 Kensington
- #165 Dunsmuir
- #166 Pemberton Plaza
- #167 Dawson Creek
- #302 Leduc
- #307 Barlow Trail
- #308 South Edmonton
- #601 Vernon`
- #602 Abbotsford
- #602 Prince George
- #604 Terrace
- #605 Richmond Centre
- #606 Metrotown
- #607 Kerrisdale
- #608 Penticton
- #609 Willowbrook
- #610 Maple Ridge
- #611 Chilliwack
- #615 Saanich
- #618 Courtenay
- #619 Duncan
- #620 Tsawwassen
- #625 Kelowna
- #628 Kamloops
- #629 Guildford
- #630 Kingsway
- #633 White Rock
- #635 Coast Hotel
- #637 West Kelowna
- #638 Squamish
- #642 Mission
- #643 Fort Street
- #647 Walnut Grove
- #649 New Westminster
- #650 Aldergrove
- #651 Panorama
- #653 Granville & Drake
- #659 Whatcom
- #660 Port Coquitlam
- #661 Victoria Airport
- #662 Kelowna Airport
- #664 YVR
- #665 Morgan Crossing
- #669 North Kamloops
- #670 Langford
- #671 Sweden Way
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Front of House staff on duty:
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Back of House staff on duty:
Visit Notes
100% List
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1. Hands are washed frequently and/or approved alternative hand sanitation practices are in place practices are in place between handling high hazard food products.
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2. All products are within shelf-life and are dated appropriately to the current standards?
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3. Food products kept out of the danger zone (40°-140°F or 4°-40°C)?
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4. Temperature checks completed accurately twice daily with MOD sign off?
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5. Iodine test strips for glass-washers are completed daily and attached to temp list?
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6. Chlorine test strips for low temp dishwashers and attached to the temp check list?<br>
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7. Quat sanitzer test strips attached to the temp check list?
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8. All fridge's and freezers have thermometers that are in good working order?
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9. Allergy kit for kitchen is available and employees know how to use?
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10. Spill kit is available and fully stocked?
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11. Hand wash stations are available in all areas and are in good condition and are stocked with soap and hand towels?
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Exterior Walk
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Parking Lot?
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Signage?
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Building Exterior?
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Back Door?
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Garbage Enclosure?
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Landscaping?
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Sidewalks and Walkway?
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Patio?
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Front Door?
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Leadership Tools In Place
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Buzz sheets updated & in use?
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Prep list updated?
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Waste sheet current and in use?
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Freezer pull sheets in use?
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Call back log in place?
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Daily and weekly cleaning schedules are in use for BOH?
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Daily and weekly cleaning schedules are in use for FOH?
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Red book utilized to max?
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Pocket assistant in use?
Learning Management System: Employees have completed On line orientation and completed all quizzes associated with their specific position?
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Orientation?
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Health & Safety Orientation?
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Specific Position Quiz Completion?
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Current Promo/Menu Training?
Front of House Cleanliness
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Premises Are Free of Fruit Flies
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Lobby cleaning & maintenance?
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Equipment cleaning & maintenance?
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Furniture cleaning & maintenance?
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Bar/Lounge cleaning & maintenance?
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Restroom cleaning & maintenance?
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Floor cleaning & maintenance?
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Menus clean & in good repair?
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Marketing materials up to date/in place?
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Lighting cleaning & maintenance?
Front of House Leadership
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Did a pre-shift happen?
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Is the white board being used effectively?
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Effective front door management? Guest Flow/Wait List?
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Pass thru management? Food coming out in a timely manner?
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Are washroom checks being done & recorded?
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Is teamwork happening?
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Are staffing levels sufficient?
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Is coaching/correcting happening?
Atmosphere
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Comfortable room temperature? (Are guests wearing jackets?)
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Music selection & volume appropriate?
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Televisions on appropriate channels?
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Lighting appropriate?
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FOH Uniforms?
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In-moment results posted? Servers circling/materials in use?
Service & Hospitality
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Amazing greetings!
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Timely greetings (30 seconds)?
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Great good byes!
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Hospitality observed? Creating memorable experiences?
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Service standards followed?
Salesmanship
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Daily features / current promotion mentioned?
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Daily drink feature/juice offered? (Can I get you something to drink?)
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Upsell/Suggestive selling observed? Appies, gravy, burger adds/sides?
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Dessert offered? (Can I get you anything else?)
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Server menu knowledge?
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Server beverage knowledge?
Back of House Observations
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Are there adequate levels of small wares for service?
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Are there any run outs (86’d items)?
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Equipment cleaning & maintenance?
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BOH uniforms?
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Main cooler cleaning & maintenance?
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Main freezer cleaning & maintenance?
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On line refrigeration cleaning & maintenance?
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Dish area cleaning & maintenance?
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Kitchen walls, floors & lighting cleaning & maintenance?
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Fire suppression up to date?
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Due:
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Fire extinguishers up to date?
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Due:
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Emergency lighting up to date?
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Due:
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Oven hoods cleaning up to date?
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Next cleaning:
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Eye wash?
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Due:
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Pop line cleaning?
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Last done:
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Ice machine cleaning?
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Last done:
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Dry stock bin cleaning?
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Last done?
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Health & Safety meeting done?
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Last done
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Last health inspection:
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Select date
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Outstanding items:
Food Quality & Prep Issues
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Reviewed with Business Consultant:
