Sparkle

• Audit Title

• Document No.

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Exterior

• Is all signage visible and clean? Is A-Board menu visible? Are food menus and current POS on display?

  Yes

  No

  N/A

• Is the furniture in good repair and clean?

  Yes

  No

  N/A

• Is the decking in good repair and clean?

  Yes

  No

  N/A

• Are the plants in good repair and planters clean?

  Yes

  No

  N/A

• Are the parasols clean and in good repair?

  Yes

  No

  N/A

• Are the heat lamps clean and in working order?

  Yes

  No

  N/A

• Are the frontage doors smear free and in working order? (Check for graffiti/door hinges are oiled and don't squeak)

  Yes

  No

  N/A

• Are the windows smear free and in working order?

  Yes

  No

  N/A

• Is the paintwork clean and in good repair?

  Yes

  No

  N/A

• Are all exterior lights working?

  Yes

  No

  N/A

• Are all exterior lights clean?

  Yes

  No

  N/A

• Is the bin area clean and tidy?

  Yes

  No

  N/A

• Are there ash bins?

  Yes

  No

  N/A

• Are the ash bins clean? (no butts)?

  Yes

  No

  N/A

• Are all railings, fences and walls clean and in good repair?

  Yes

  No

  N/A

• Is the smoking area clean? (no butts)

  Yes

  No

  N/A

Front of house - Customer area

• Is there enough furniture in the customer area? (In accordance to the furniture layout)

  Yes

  No

  N/A

• Are the floors clean inc. all corner detail and skirting?

  Yes

  No

  N/A

• Is the matting clean?

  Yes

  No

  N/A

• Are floors polished?

  Yes

  No

  N/A

• Are all tables clean and in good repair?

  Yes

  No

  N/A

• Ae all chairs clean and in good repair?

  Yes

  No

  N/A

• Are all sofas clean and in good repair?

  Yes

  No

  N/A

• Are all tables free of chewing gum?

  Yes

  No

  N/A

• Are all drink shelves free of chewing gun?

  Yes

  No

  N/A

• Are all bar tops free of chewing gum?

  Yes

  No

  N/A

• Is all lighting clean, working and at correct levels for the time of day?

  Yes

  No

  N/A

• Is all effect lighting clean and working (including mirror balls)

  Yes

  No

  N/A

• Are all speakers working, clean and at correct levels for the time of day?

  Yes

  No

  N/A

• Is the DJ area clean and tidy?

  Yes

  No

  N/A

• Is the DJ flight case clean and in good repair?

  Yes

  No

  N/A

• Is the vodka cabinet clean?

  Yes

  No

  N/A

• Is the vodka cabinet setup correctly and to company specification?

  Yes

  No

  N/A

• Is the bar odour free?

  Yes

  No

  N/A

• Are all ventilation vents clean and dust free? Check that the temperature is appropriate

  Yes

  No

  N/A

• Are all vodka mirrors and display glass clean and smear free?

  Yes

  No

  N/A

• Are all vodka mirrors in good repair?

  Yes

  No

  N/A

• Is the cigarette machine clean with no drink stains?

  Yes

  No

  N/A

• Is the cigarette machine stocked and in working order?

  Yes

  No

  N/A

• Is the cash point clean with no drink stains?

  Yes

  No

  N/A

• Is the cash point stocked and in working order?

  Yes

  No

  N/A

• Is the paintwork/woodwork clean and polished?

  Yes

  No

  N/A

• Is the paintwork/woodwork in good repair including all drink stands and bass bin covers?

  Yes

  No

  N/A

• Is the over door heater clean and dust free?

  Yes

  No

  N/A

• Is the over door heater working?

  Yes

  No

  N/A

• Is all POS clearly visible and on display?

  Yes

  No

  N/A

• Are there bar tariffs on display on all bars?

  Yes

  No

  N/A

• Are all posters up to date with current promotions?

  Yes

  No

  N/A

• Are there flowers on display and to company specification?

  Yes

  No

  N/A

• Are there newspapers available?

  Yes

  No

  N/A

• Are all menus clean and unsoiled?

  Yes

  No

  N/A

• Are the wall mounted menu holders clean?

  Yes

  No

  N/A

• Are the wall mounted menu holders stocked?

  Yes

  No

  N/A

Front of house - Bar area

• Is the food menu on display?

  Yes

  No

  N/A

• Is the bar top clean, dry and clutter free?

  Yes

  No

  N/A

• Is all glass racking clean and sticky free?

  Yes

  No

  N/A

• Is all bar flooring clean and sticky free (underneath glass racking and check flash coolers)

  Yes

  No

  N/A

• Is all stainless steel racking clean including under stations?

  Yes

  No

  N/A

• Are all plastic glass trays clean?

  Yes

  No

  N/A

• Are all tills, printers and PDQ machines clean and sticky free?

  Yes

  No

  N/A

• Are all tills, printers and PDQ machines in working order?

  Yes

  No

  N/A

• Are the backs of the tills clean? (check underneath)

  Yes

  No

  N/A

• Are the speed rails clean?

  Yes

  No

  N/A

• Are the speed rails fully stocked?

  Yes

  No

  N/A

• Are the stations set up correctly with fruit sundries and equipment?

  Yes

  No

  N/A

• Are all purees available and colour coded correctly?

  Yes

  No

  N/A

• Are all juices available and in correct colour store 'n' pour?

  Yes

  No

  N/A

• Are all garnishes available, fresh and fully stocked?

  Yes

  No

  N/A

• Are all beer fonts clean?

  Yes

  No

  N/A

• Are the bar caddies clean and polished? Are they fully stocked with the correct items?

  Yes

  No

  N/A

• Are all beer font badged?

  Yes

  No

  N/A

• Are all beer fonts in working order?

  Yes

  No

  N/A

• Are all juice guns clean? Including hoses?

  Yes

  No

  N/A

• Are all juice guns working?

  Yes

  No

  N/A

• Are all continental washers clean?

  Yes

  No

  N/A

• Are all continental washer in working order?

  Yes

  No

  N/A

• Are all sinks clean and taps working?

  Yes

  No

  N/A

• Is the back bar fully stocked?

  Yes

  No

  N/A

• Is the back bar clutter free / clean?

  Yes

  No

  N/A

• Are the back bar displays in line with current Revolution promotions?

  Yes

  No

  N/A

• Are all coolers / freezers fully stocked?

  Yes

  No

  N/A

• Are all coolers correctly laid out in accordance with fridge planner?

  Yes

  No

  N/A

• Do all fridges seal correctly, with seals intact?

  Yes

  No

  N/A

• Are all fridge seals clean?

  Yes

  No

  N/A

• Are all fridge windows, frames and insides clean?

  Yes

  No

  N/A

• Are all freezers defrosted?

  Yes

  No

  N/A

• Is back up freezer stocked?

  Yes

  No

  N/A

• Is back up freezer in good repair?

  Yes

  No

  N/A

• Are all fridges / freezers working? (correct temperature?)

  Yes

  No

  N/A

• Are all fridge / freezer handles securely fixed?

  Yes

  No

  N/A

• Are the granita machines set up and at the correct temperature (-1 to -6 degrees)?

  Yes

  No

  N/A

• Is Strawberry Daiquiri available? (and Hurricane in De Cuba)?

  Yes

  No

  N/A

• Are the granita machines clean with no dried residue?

  Yes

  No

  N/A

• Are the granita machine lights working?

  Yes

  No

  N/A

• Is the coffee machine water flow calibrated correctly (18 - 25 seconds)?

  Yes

  No

  N/A

• Is the grinder dispensing 7g of coffee?

  Yes

  No

  N/A

• Is all equipment present and correct (coffee machine kit)?

  Yes

  No

  N/A

• Is the coffee machine fully stocked?

  Yes

  No

  N/A

• Is the coffee machine clean? (check underneath)

  Yes

  No

  N/A

• Is the coffee machine in working order?

  Yes

  No

  N/A

• Is all crockery/cutlery clean?

  Yes

  No

  N/A

• Is all crockery/cutlery available?

  Yes

  No

  N/A

• Is the C-burn system in full working order with appropriate playlist selected?

  Yes

  No

  N/A

• Is the C-burn system connected to the Internet?

  Yes

  No

  N/A

• Is the following glassware fully stocked? 20oz pint/10oz half/14oz cocktail?

  Yes

  No

  N/A

• Is the following glassware fully stocked? 1oz shooter - frozen?

  Yes

  No

  N/A

• Is the following glassware fully stocked? Champagne flute/martini glasses?

  Yes

  No

  N/A

• Is the following glassware fully stocked? 3 pint pitcher?

  Yes

  No

  N/A

• Is the following glassware fully stocked? 175ml/250ml wine glasses?

  Yes

  No

  N/A

• Is the following glassware fully stocked? Branded pint glasses (Stella, Becks, Guinness, San Miguel)?

  Yes

  No

  N/A

• Is all glassware clean and in good repair?

  Yes

  No

  N/A

• Is glass washer clean and odour free?

  Yes

  No

  N/A

• Is glass washer working? (check doors, jets, seals, filters and detergents)

  Yes

  No

  N/A

• Is glass wash areas clean?

  Yes

  No

  N/A

• Is glass wash area free from odour?

  Yes

  No

  N/A

• Is glass wash area free from clutter?

  Yes

  No

  N/A

• Are all glass wash area walls clean and stain free?

  Yes

  No

  N/A

• Are all air vents clear of dust?

  Yes

  No

  N/A

• Is there an ash bin for cigarettes?

  Yes

  No

  N/A

• Is there a glass bin for broken glass?

  Yes

  No

  N/A

• Is the first aid box available and fully stocked?

  Yes

  No

  N/A

• Is there a hazard sign available?

  Yes

  No

  N/A

• Is the hazard sign clean?

  Yes

  No

  N/A

• Are grey/blue bottle bins clean?

  Yes

  No

  N/A

• Are glass carry baskets available and clean?

  Yes

  No

  N/A

• Are all staff wearing correct uniform?

  Yes

  No

  N/A

• Do all staff have correct equipment?

  Yes

  No

  N/A

• Is the duty manager dressed appropriately?

  Yes

  No

  N/A

Toilets

• Are there signs on the doors (male, female, disabled)?

  Yes

  No

  N/A

• Are the floors dry and clutter free?

  Yes

  No

  N/A

• Are the sink areas clean, tidy and clutter free?

  Yes

  No

  N/A

• Are the toilet cubicles clean?

  Yes

  No

  N/A

• Are the cubicle locks in working order?

  Yes

  No

  N/A

• Are there coat hooks on the backs of the toilet doors?

  Yes

  No

  N/A

• Do the toilets smell fresh?

  Yes

  No

  N/A

• Where applicable, was the toilet attendant polite and friendly?

  Yes

  No

  N/A

• Is there a toilet check sheet in use?

  Yes

  No

  N/A

• Are toilets in good repair?

  Yes

  No

  N/A

• Are the vents clean and in good repair?

  Yes

  No

  N/A

• Are the ceilings in good repair?

  Yes

  No

  N/A

• Are the walls in good repair?

  Yes

  No

  N/A

• Are the hand dryers in working order?

  Yes

  No

  N/A

• Are the mirrors clean and smear free?

  Yes

  No

  N/A

• Are the sinks and taps clean?

  Yes

  No

  N/A

• Is there hot running water available at all hand basins?

  Yes

  No

  N/A

• Are the toilet doors clean?

  Yes

  No

  N/A

• Are the toilet doors free from graffiti?

  Yes

  No

  N/A

• Are the toilet lights working and clean?

  Yes

  No

  N/A

• Are the urinals and toilet bowls clean?

  Yes

  No

  N/A

• Are the urinals and toilet bowls free from scale?

  Yes

  No

  N/A

• Do all toilets have seats and are they fixed correctly?

  Yes

  No

  N/A

• Do all toilets flush? (don't forget urinals)

  Yes

  No

  N/A

• Are all posters on display to company specification? (including recruitment posters where necessary?)

  Yes

  No

  N/A

• Are all toilet roll holders clean?

  Yes

  No

  N/A

• Are all toilet roll holders fully stocked?

  Yes

  No

  N/A

• Are all toilet roll holders in working order?

  Yes

  No

  N/A

• Are soap dispensers fully stocked?

  Yes

  No

  N/A

• Are soap dispensers clean and in working order?

  Yes

  No

  N/A

• Are disabled toilet clean?

  Yes

  No

  N/A

• Are disabled toilets ready to use? (test alarm)

  Yes

  No

  N/A

Company Training and Communication

• Is the site training up to date?

  Yes

  No

  N/A

• Are site training scores to company target? (see HQ scores)

  Yes

  No

  N/A

• Are team members aware if the company's purpose, vision and values?

  Yes

  No

  N/A

• Do all staff files contain a team member training form?

  Yes

  No

  N/A

• Do all staff files contain a contract?

  Yes

  No

  N/A

• Do all staff files contain a 21 point health and safety form?

  Yes

  No

  N/A

• Do all safe files contain an 1-2-1 form?

  Yes

  No

  N/A

• Do all staff files contain a health and safety training record?

  Yes

  No

  N/A

• Do all staff files contain a health screening questionnaire?

  Yes

  No

  N/A

• Do all staff files contain a completed glass policy?

  Yes

  No

  N/A

• Do all staff files contain staff authorisation from the current DPS?

  Yes

  No

  N/A

• Are all relevant staff tests completed?

  Yes

  No

  N/A

• Have all relevant online health and safety and food courses been completed?

  Yes

  No

  N/A

Kitchen

• Is all food in date?

  Yes

  No

  N/A

• Has the evening closedown checklist been completed?

  Yes

  No

  N/A

• Is all food labelled and day dotted in line with company specification?

  Yes

  No

  N/A

• Are all doors clean?

  Yes

  No

  N/A

• Are the walls clean?

  Yes

  No

  N/A

• Are the lights clean?

  Yes

  No

  N/A

• Is the grouting clean?

  Yes

  No

  N/A

• Are the ceilings clean?

  Yes

  No

  N/A

• Are the floors clean and not greasy? (check under all equipment)

  Yes

  No

  N/A

• Is all shelving and prep areas clean and free from grease?

  Yes

  No

  N/A

• Are the fryers clean?

  Yes

  No

  N/A

• Are all microwaves and the Merry Chef clean and in working order?

  Yes

  No

  N/A

• Is the pizza oven clean and in full working order?

  Yes

  No

  N/A

• Are all grills clean, working and in good repair?

  Yes

  No

  N/A

• Are all chopping boards clean and in good repair?

  Yes

  No

  N/A

• Is the fly catcher clean, working and in good repair?

  Yes

  No

  N/A

• Is the canopy clean, free from grease and stains (including filters)?

  Yes

  No

  N/A

• Are the fridges and freezers free from odours?

  Yes

  No

  N/A

• Are the fridges and freezers clean?

  Yes

  No

  N/A

• Are all fridges between 1-7 degrees and all freezers below -13 degrees?

  Yes

  No

  N/A

• Are all fridge/freezer seals clean and in good repair?

  Yes

  No

  N/A

• Is the sink area clean? (check underneath)

  Yes

  No

  N/A

• Is there a working lidded bin?

  Yes

  No

  N/A

• Is the working lidded bin clean and free from odour?

  Yes

  No

  N/A

• Is the dish washer clean and odour free?

  Yes

  No

  N/A

• Is the dish washer in full repair? (check salt and detergents)

  Yes

  No

  N/A

• Is the dumb waiter working?

  Yes

  No

  N/A

• Is the dumb waiter clean?

  Yes

  No

  N/A

• Is there a first aid kit available and fully stocked?

  Yes

  No

  N/A

• Is there a fire extinguisher/blanket?

  Yes

  No

  N/A

• Are all kitchen staff wearing the correct uniform? (protective shoes and chef hats)

  Yes

  No

  N/A

• Are there enough 10inch plates and are they in good repair? (not chipped/cracked)

  Yes

  No

  N/A

• Are there enough 10oz bowls and are they in good repair? (not chipped/cracked)

  Yes

  No

  N/A

• Are there enough pasta bowls and are they in good repair? (not chipped/cracked)

  Yes

  No

  N/A

• Is there hot running water available at all hand wash basins?

  Yes

  No

  N/A

Back Of House

• Is there a line cleaning rota and is it being followed?

  Yes

  No

  N/A

• Are there copies of previous line cleaning rotas?

  Yes

  No

  N/A

• Is there evidence of a stock par system being used?

  Yes

  No

  N/A

• Is the stock holding to target?

  Yes

  No

  N/A

• Are all liquor invoices filed correctly?

  Yes

  No

  N/A

• Are the floor, walls, doors and drains clear, clean and free from odour?

  Yes

  No

  N/A

• Are all lights working?

  Yes

  No

  N/A

• Is the hand wash area clean? (check underneath)

  Yes

  No

  N/A

• Are there hand wash facilities?

  Yes

  No

  N/A

• Are all cellar entrances secured?

  Yes

  No

  N/A

• Is there an eyewash station available?

  Yes

  No

  N/A

• Is there a hose available?

  Yes

  No

  N/A

• Is the cellar temperature correct? (11-15 degrees)

  Yes

  No

  N/A

• Is the cellar tidy and orderly? Are all barrels, cases and crates stacked safely?

  Yes

  No

  N/A

• Is stock rotation evident and are all products in date? (FIFO)

  Yes

  No

  N/A

• Are all CO2 cylinders stored correctly? (chained or lying down)

  Yes

  No

  N/A

• Is the cellar drop clear from obstruction?

  Yes

  No

  N/A

• Are all stock rooms secure, clean and orderly?

  Yes

  No

  N/A

• Is the ice machine clean and working? (check inside hopper and top)

  Yes

  No

  N/A

• Is there an ice machine cleaning schedule available and in use?

  Yes

  No

  N/A

• Is the ice scoop clean (and stored hygienically?)

  Yes

  No

  N/A

Back of House - Office

• Are line counts carried out and recorded?

  Yes

  No

  N/A

• Is daily administration complete and up to date?

  Yes

  No

  N/A

• Is there an organised maintenance file using maintenance purchase order forms and regular accruals made?

  Yes

  No

  N/A

• Is there a completed labour forecast (at least one weeks full forecast)?

  Yes

  No

  N/A

• Is there a 7 day clipboard system on display and in use?

  Yes

  No

  N/A

• Is Cognos used on a regular basis?

  Yes

  No

  N/A

• Is there an adapted daily shift planner management sheet in use? Filed and up to date?

  Yes

  No

  N/A

• Are full inventive leisure audits being carried out at least once a week?

  Yes

  No

  N/A

• Are the 20 minute audits completed and filled in for every day in the last 4 weeks?

  Yes

  No

  N/A

• Is there a system in place for waste drinks?

  Yes

  No

  N/A

• Is there a system in place for comp drinks?

  Yes

  No

  N/A

• Is there a system in place for staff drinks?

  Yes

  No

  N/A

• Is the managers office clean, tidy and looks organised?

  Yes

  No

  N/A

• Are all staff areas clean and in good repair?

  Yes

  No

  N/A

• Are staff toilet clean?

  Yes

  No

  N/A

• Are staff toilets in good repair and stocked?

  Yes

  No

  N/A

• Are the current incentives on display in the staff room?

  Yes

  No

  N/A

• Are there diary dates for the next hospitality dinner?

  Yes

  No

  N/A

• Are there stories about bar and company hospitality?

  Yes

  No

  N/A

• Are the 7 deadly sins for the bar up to date and on display?

  Yes

  No

  N/A

• Are the 7 deadly sins for the company up to date and on display?

  Yes

  No

  N/A

• Are the vents and extractors clean and dust free?

  Yes

  No

  N/A

• Are the lights working?

  Yes

  No

  N/A

• Are the lights clean?

  Yes

  No

  N/A

• Is the chief executives confirmation of policy available and displayed on the staff notice board?

  Yes

  No

  N/A