Title Page

  • Conducted on

  • Prepared by

  • Location

OUTSIDE/ENTRANCE

  • Is the front door free of cobwebs and dust?

  • Is the area in front of the door free of rubbish?

  • Does the door display accurate opening hours?

  • Is the front door and front window glass free from marks?

  • Is the front area floor clean and tidy?

  • Is the external space welcoming in your opinion?

RECEPTION & MEMBER SEATING AREA

  • Does the Reception area present well?

  • Is the reception area clear of personal items?

  • Is the member section inviting in your opinion?

  • Had Gymsales been updated in the last 3 hours?

  • Is the seating area tidy?

  • Are club magazines available for members/prospects and neatly presented?

  • Is our signage in the reception/member area in 'clip frames' and updated/onbrand?

  • Do you have a member board (blackboard or notice board)?

  • Does this show something relevant and inspiring to members/guest?

  • Is the reception desk clear - with two or less items 'resting on the desk' eg pricing and business cards...?

  • Is the member/seating area dusty? (Check product section and 'dust' with finger)

  • Is there a 'childcare' zone designated for kids to stay in during sessions when parents are in speedfit?

  • Is this child section very clean and well presented?

  • Is this section safe and well set for kids?

TRAINING ZONE

  • Are coaches in full uniform?

  • Are the walls clean and mark free?

  • Is the gym floor clean and mark free?

  • Is equipment cleaned between and after each session? (or as req.)

  • Is the studio equipment set up in a neat and presentable fashion?

  • Are the machines kept clean and dust free? (Rub finger on areas not often used, corners etc and check for dust)

  • Are the walls dusted?

  • Are the TVs dusted and mark free?

  • Is the water fountain mark free and clean?

SUIT UP AREA

  • Is the suit up area kept to suitable standard?

  • Is the area fit for its purpose?

  • Is the area kept clean and neat?

  • Are the relevant cleaning materials easily available?

SELF SERVICE STATION

  • Are there Fresh clean glasses available?<br>

  • Is the area acceptable in terms of presentation/neatness?

  • Are all products available and presented well?

  • Is the sink very clean?

  • Are there silver cups available for clients?

CHANGE ROOMS

  • Are the change areas kept very clean?

  • Are the floors free from dust and dirt?

  • Are the walls free from dust and dirt?

  • Are there hangers available?

  • Are there lockers available? (working and clean)

  • Are the change rooms well presented?

  • Do the change rooms have relevant and current marketing presented in clip frames?

BATHROOMS

  • Are the bathroom doors clean back and front?

  • Are the sinks tidy and mark free?

  • Is there soap, toilet paper, deoderant etc ready for use in bathroom?

  • Is the mirrow clean?

  • is the bathroom floor clean?

  • Are towels replaced daily?

  • Are the advertising clip frames current and on brand with relevant marketing materials (eg. no old programs or items with no dates etc..)

STAFF ROOM

  • Is equipment stored safely?

  • Are the staff appliances (eg microwave) clean and working?

  • Are personal belongings stored here out of member sight?

  • Is equipment stored in a neat fashion and everything has it's place?

  • Are cleaning products neat and tidy?

STUDIO TWO (If applicable)

  • If applicable is this area at a good standard (use training zone questions to measure standard)?

ADMIN + BACK OF HOUSE

  • Does the club have 10 plus Google reviews (all responded to)?

  • Do the Gymsales and Spreadsheet numbers match for the month? (allowance of 3 units in the difference)

  • Are all trainers current in their relevant certs? eg First aid etc... (And can I see and track easily)

  • Does the club have a branded voicemail set up?

  • Are all messages cleared on the phone?

  • Are long term suspensions kept to a minimum? (12 weeks max and if over 12, notes on why shown?)

  • Is there a current first aid kit available?

  • Is there a defib available and checked up to date?

  • Are all the club social media messages responded to? (currently)

  • Have we Replied to emails, starred them and filter them away?

CULTURE AND ENERGY

  • Would you say listening/watching the session currently the coach is commanding the session?

  • Is the coach ensuring the client is enjoying themselves?

  • Are they making the experience enjoyable and fun where possible/appropriate?

  • Is the coach engaging with members and those that walk in during sessions (where possible)?

  • Does the coach pick up on notes in the system pre coaching clients?

  • Is the music/audio in the club at a good level?

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