STARBUCKS Retail Store Assessment - Food Safety Assessment

Title Page

Site conducted
Store Name and Number
Store Representative
Audited By
Date and Time completed on
Please see attached guide for clarifications on each compliance check

First Impressions

Ask the PiC (Person in Charge) about any maintenance requests placed regarding refrigeration or the dish machine. Note these and any other relevant info below.
Request the below documentation from the PiC and inform them they have 45 mins to gather the following;

SECTION 1: Behaviours

CRITICAL: Partners do not work while ill; Bandages are used properly
- Partner is working with severe cough or runny nose
- Partner is working with diarrhea
- Partner is woking with symptoms of vomiting
- Partner is working with fever
- Partner is working with jaundice (yellowing of skin or eyes)
- Partner is working with an exposed infected lesion on hand, wrist or arm
- Exposed bandage on hand is not covered by a single-use glove
- Other noncompliance, please provide 'Note':
CRITICAL: Food is not touched with bare hands; Single use gloves are used properly
- Ice touched with bare hand
- Ready-to-eat unpackaged food touched with bare hand
- Single use gloves were washed and reused
- Other noncompliance, please provide 'Note':
CRITICAL: Hands are washed at appropriate times
- Did not wash hands after using restroom
- Did not wash hands before putting on gloves to handle food
- Did not wash hands before starting shift or after returning from break
- Did not wash hands after cleaning tasks
- Did not wash hands after coughing, sneezing or blowing nose
- Did not wash hands after bussing tables or handling dirty dishes/equipment
- Did not wash hands after eating, drinking, smoking, chewing tobacco or gum (touching mouth)
- Did not wash hands after touching face, hair or skin
- Did not wash hands after handling trash
- Other noncompliance, please provide 'Note':
CRITICAL: Proper handwashing procedures are followed
- Did not use soap
- Did not scrub for 10 to 15 seconds
- Did not dry hands
- Dried hands on apron
- Did not use the designated hand sink
- Other noncompliance, please provide 'Note':
MAJOR: Hand Sinks are accessible, stocked, and used properly
- Access to restroom hand sink is blocked
- Access to Back of House hand sink is blocked
- Access to Drive Thru hand sink is blocked
- Access to Front of House hand sink is blocked
- Items are stores on/in hand sink
- Other tasks are taking place at hand sink (i.e. dumping, dish washing)
- Soap dispenser is empty or not present
- Soap dispenser does not work
- Other noncompliance, please provide 'Note':
MAJOR: Fingernails, hair and jewelry to standard
- Hair beyond shoulder length is not restrained
- Fingernails are not trimmed or not clean
- Fingernails are artificial, have polish or coating of any kind
- Food handler is wearing jewelry on the wrist
- Food handler is wearing more than one plain ring
- Other noncompliance, please provide 'Note':
MAJOR: Partners can demonstrate Food Safety knowledge
- Person-in-charge does not answer the following question accurately: "What are the five illness symptoms that would exclude a person from coming to work?"
- Person-in-charge does not answer the following question accurately: "What two actions should be taken if a partner informs you they have been diagnosed with a reportable disease and still has symptoms?"
- Person-in-charge does not answer the following question accurately: "Where are the documented procedures indicating what to do if a vomit/diarrhea (biohazard) event occurs in the store."
MAJOR: Partners food and beverages are stored properly
- Partner food/beverage is not stored in a designated, covered container in refrigerator
- Partner food/beverage is stored on shelving next to or above dry goods, clean smallwares or single use items
- Partner food container is not labeled
- Other noncompliance, please provide 'Note':
MAJOR: Partners follow eating, drinking and smoking standards
- Partner is eating in front of house food storage area or food prep area
- Partner is drinking in front of house food storage area or food prep area
- Partner is eating in back of house food storage area or food prep area
- Partner is drinking in back of house food storage area or food prep area
- Partner is vaping or smoking in food service area
- Partner is chewing tobacco in food service area
- Partner is chewing gum in food service area
- Other noncompliance, please provide 'Note':
MINOR: Partner uniforms are clean
- Apron not removed before going on break
- Apron not removed before using restroom
- Apron not removed before cleaning restroom
- Apron not removed when taking out trash
- Apron is dirty at the beginning of shift
- Other noncompliance, please provide 'Note':
MINOR: Partner personal items stored properly
- Partner personal items (not food) are stored near food or food contact surfaces
- Other noncompliance, please provide 'Note':
MINOR: Health Department reports and permits are available
- Most recent EHO inspection not available
- EHO registration letter not available
- Most recent QASA/RSA not available
- Other noncompliance, please provide 'Note':
MINOR: Food Safety signage is present
- Handwashing signage is not present
- Allergen signage in pastry case is not present
- Allergen disclosure is not present on menu/Consumer advisory is not present on menu (where required)
- TCS food displayed in ambient food case is not labeled "for display only"
- Customer allergen Information not available
- Other noncompliance, please provide 'Note':

SECTION 2: Temperature Control [TCS]

CRITICAL: Adequate Refrigeration for TCS Foods
CRITICAL: Cold Food Held at Proper Temperature
- Condiment bar carafes above 5C
- TCS food in display case held at above 8C
- TCS food in BoH refrigeration held at above 8C
- Other noncompliance, please provide 'Note':
CRITICAL: Proper Thawing/Slacking Procedures in Place for TCS Foods
- TCS product thawing at room temperature
- TCS product thawing in an unapproved sink
- TCS product thawing in standing water
- TCS product thawing in running water >70°F
- TCS product thawing underneath/on top of the warming oven
- Other noncompliance, please provide 'Note':
MAJOR: Refrigeration Units Within Required Temperature
- FoH Refrigerator air temp above required temperature (above 5C)
- BoH Refrigerator air temp above required temperature (above 5C)
- Refrigerated display case air temp above required temperature (above 5C)
- Other Refrigeration air temp above required temperature (above 5C)
- Other noncompliance, please provide 'Note':
MAJOR: Product Thermometer [Probe] Present and Working Properly
- Product thermometer not present
- Product thermometer not functioning or calibrated properly
- Other noncompliance, please provide 'Note':
MAJOR: Temperature Logs Completed
- Closing shift temperatures missing for refrigerators/freezers
- Opening shift temperatures missing for refrigerators/freezers
- Opening shift temperatures missing for refrigerators/freezers
- Received TCS food temperatures missing
- When required, corrective action not noted
- Temperature logs have complete day(s) missing
- Temperature logs have complete week(s) missing
- Temperature logs completed in advance
- Other noncompliance, please provide 'Note':
MINOR: Frozen Product Held Solidly Frozen
- Food in the freezer is unfrozen or partially thawed (soft to the touch)
- Other noncompliance, please provide 'Note':
MINOR: Thermometers Present and Working Properly
- FoH Internal thermometer not present in refrigerator/freezer
- FoH Internal thermometer is broken
- BoH Internal thermometer not present in refrigerator/freezer
- BoH Internal thermometer is broken
- Display/self-serve case Internal thermometer not present
- Display/self-serve case Internal thermometer is broken
- Other refrigeration Internal thermometer not present
- Other refrigeration Internal thermometer is broken
- External temperature read out not present
- External temperature read out is broken
- Other noncompliance, please provide 'Note':
MINOR: Gaskets in Good Repair
- FoH refrigerator/freezer gasket is not present
- FoH refrigerator/freezer gasket is in poor repair
- BoH refrigerator/freezer gasket is not present
- BoH refrigerator/freezer gasket is in poor repair
- Other refrigeration gasket is not present
- Other refrigeration gasket is in poor repair
- Other noncompliance, please provide 'Note':
MINOR: Refrigeration Ventilation Maintained
- Items stored on top of BOH refrigerator/freezer blocking vents
- Items stacked in RTD/E case blocking air flow
- External rear grille area of display case has 3 dimensional dust
- Reach-in refrigerator shelves lined with cardboard, blocking air flow
- Other noncompliance, please provide 'Note':

SECTION 3: Pest Prevention

CRITICAL: No Critical Fruit Fly Activity Observed
- Fruit flies observed on food or inside pastry case
- Fruit flies observed in multiple areas of store
- Fruit flies observed on food contact surfaces
CRITICAL: No Critical House Fly Activity Observed
- House flies observed on food or inside pastry case
- House flies observed on food contact surfaces
- House flies observed in multiple areas of store
CRITICAL: No Critical Rodent Activity Observed
- Live rodent activity observed
- Dead rodent observed
- Chewed bags, nesting material or droppings observed
CRITICAL: No Critical Cockroach Activity Observed
- Cockroach(es) observed in BOH
- Cockroach(es) observed in FOH
- Cockroach(es) observed in lobby/customer area
CRITICAL: No Critical Ant Activity Observed
- Ant(s) observed on food or in the pastry case
- Ant(s) observed on food contact surfaces
MAJOR: No Major Fruit Fly Activity Observed
MAJOR: No Major House Fly Activity Observed
MAJOR: No Major Ant Activity Observed
MAJOR: Pest Entry Prevented
- Exterior doors are not rodent proof
- Holes observed in wall and/or ceiling in FoH
- Holes observed in wall and/or ceiling in BoH
- Wall penetrations for incoming plumbing and/or electrical have gaps that are not sealed
- Ceiling tiles missing or dislodged
MAJOR: Pest Control Devices Placed Properly, If Present
- Pest control devices placed on or above food prep areas
- Insect attractant light placed above food prep areas
MINOR: No Minor Ant Activity Observed
MINOR: Pest Harborage Prevented
- Plumbing fixtures not properly sealed to the wall or countertop (note location)
- Cabinetry/countertop not sealed to wall/splash guard juncture (note location)
- Cabinetry/countertop horizontal gaps/joints not sealed (note location)
- Wood rotted under stainless steel/countertop (note location)
- Cabinets have water damage causing disintegration and rot (note location)
- Countertop excessively worn/damaged/pitted (note location)
- Cabinetry/Countertop has bare wood exposed (note location)
- Trash not disposed of as needed indoors
- Exterior pest harborage present around building
- Exterior pest harborage present around dumpster area
MINOR: Floors, Walls, Ceilings Clean and Cleanable
- Walls dirty in FoH
- Walls dirty in BoH
- Walls dirty in Restrooms
- Wall tiles cracked/missing in FoH
- Wall tiles cracked/missing in BoH
- Wall tiles cracked/missing in Restrooms
- Bare wood/drywall exposed in FoH
- Bare wood/drywall exposed in BoH
- Minor damage to walls/ceiling in FoH
- Minor damage to walls/ceiling in BoH
- Minor damage to walls/ceiling in Restrooms
- Ceiling/vents dirty in FoH
- Ceiling/vents dirty in BoH
- Ceiling/vents dirty in Restrooms
- Ceiling damaged in FoH
- Ceiling damaged in BoH
- Ceiling damaged in Restrooms
- Grout lines dissolved/low (note location)
- Cove molding damaged/missing (note location)
- Floor tiles missing or loose (note location)
- FoH Area floors/baseboards/drains not maintained clean
- BoH area floors/baseboards/drains not maintained clean
- Restroom Floor/wall junctures/baseboards/edges have dark encrusted build-up
MINOR: Pest Reports on File
MINOR: Mop Area Maintained
- Mop sink area dirty
- Mop stored in stagnant water
- Mop not stored to facilitate proper drying
MINOR: Plumbing Maintained
- Prep sink leaking in FoH
- Prep sink leaking in BoH
- Hand sink leaking in FoH
- Hand sink leaking in BoH
- Hand sink leaking in Restroom
- Dish machine/three comp sink leaking
- Restroom toilet/urinal leaking
- Other sink/equipment leaking (note location)
- Loose/damaged plumbing fixture (note location)

SECTION 4: Contamination

CRITICAL: No Biohazard Event Present
CRITICAL: No Sewage Backup Present
CRITICAL: No Water Service Interruption
CRITICAL: Fire/Flood/Other Natural Disaster
CRITICAL: Partner Restroom Available
CRITICAL: Proper Conditions/Procedures for Warewashing
- Temperature of hot water sanitizing at high temp dish machine does not meet requirement
- Chlorine concentration of chemical sanitizing at low temp dish machine does not meet manufacturers specification
- Concentration of chemical sanitizer when prepared at 3 compartment sink does not meet manufacturers specification
- Manual warewashing, procedure not followed in the correct order
CRITICAL: Sanitizer Present, at Required Concentration
- There is no sanitizer or it is not at the required concentration []
- Sanitizer solution is not dated
CRITICAL: Contamination of Food Not Observed
- Food or ice is contaminated with chemicals
- Food or ice is contaminated physically
- Manual warewashing, procedure not followed in the correct order
CRITICAL: No Food From Unapproved Sources
CRITICAL: TCS Product Within Quality Use-By Date
- TCS food found expired per manufacturers use-by date (note item & location)
- TCS food removed from original packaging is missing barista written date code (note item & location)
MAJOR: Equipment Drain Lines Have Backflow Protection
MAJOR: Food Items Stored Protected
- Food items not stored covered/protected
- Food items stored in the restroom
- Food items stored on the floor
MAJOR: Food Contact Items Stored Protected
- Food contact items stored chipped/cracked/rusted or otherwise damage
- Food contact items stored in the restroom
- Food contact items stored on the floor
- Food contact items stored under drain lines/dripping condensate
- Food contact items stored on a dirty surface
- Food contact items stored with visible dirt or food accumulation
MAJOR: In-Use Food Contact Items Approved, Clean and Cleanable
- In-use utensils not maintained clean
- In-use utensils chipped/cracked/rusted or otherwise damaged
- Cutting board has visible build-up in grooves
- Cutting board chipped/cracked or otherwise damaged
- In-use Ice Scoops not maintained clean
- In-use Ice Scoops chipped/cracked or otherwise damaged
- In-use Ice Scoops not stored in a clean, designated container
- In-use steaming pitchers have encrusted build up
- In-use food contact items not from an approved source/food grade
- Other In-use food contact items not maintained clean
- Other In-use food contact items chipped/cracked/rusted or otherwise damaged
MAJOR: In Use Food Contact Items Washed/Rinsed and Sanitized as Required
- Required timer is not present, running or used properly
- In-use food contact items are not washed/rinsed and sanitized at least every 2 hours
MAJOR: Food Packages in Good Condition/Damaged Products Segregated
- Food containers/packages in poor condition or evidence of tampering
- Damaged/recalled products are not stored separately and/or not labeled do not use
MAJOR: Prepped, Ready-To-Eat or Refrigerated Foods Properly Labeled
- Foods/beverage taken out the original container are not name labeled
- Foods/beverages repackaged onsite for retail missing required labeling
MAJOR: TCS Product Within Quality Use-By Date
- TCS food found expired per manufacturers use-by date
- TCS food removed from original packaging is missing barista written date code
MAJOR: Ice Stored Protected
- FoH Ice bin lid is left open
- BoH ice machine lid is left open
- BoH ice bucket is not labeled for Ice Only and/or used for another purpose
MAJOR: Ice Equipment Maintained Clean
- BoH Ice Machine drop plate has mold/slime build up
- BoH Ice Machine bin has mold/slime build up
- FoH Ice Bin has mold/slime build up
MAJOR: Ice Equipment in Good Repair
- Ice Machine gasket damaged
- Interior of Ice Machine chipped, cracked or otherwise damaged
- FoH Ice Bin Lid cracked/split or otherwise damaged
MAJOR: Chemicals Properly Labeled & Stored
- Chemical in unlabeled spray bottle/container
- Chemical stored in a food container or single-use food container
- Chemical label not readable
- Sanitizer container not labeled
- Chemicals not covered/sealed (excluding sanitizer buckets)
- Chemicals stored next to or above food/food contact/single use items
- Chemicals next to or above clean dishes
- Chemicals on or above food preparation counters/sinks
- Chemicals stored on/above clean drain board/sanitize basin of the 3 comp sink
- Chemical stored on top of the dishwasher
MAJOR: Dishwashing Machine/Three Compartment Sink Used/Set Up Properly
- Warewashing sink used for storage of food or single use items
- Dirty dish storage has potential to contaminate clean dishes
- Mechanical warewashing taking place with no detergent or liquid detergent less than 1 cm
- Detergent is not available/used for manual warewashing, when required.
MAJOR: Proper Wiping Cloth Storage/Procedure
- Clean wiping cloths stored with chemicals or dirty items
- In-use wiping cloths left on counter, in/on sink, or on shelving
MAJOR: Contamination of Food Not Observed
- Observed hair in contact with food
- Observed hair in contact with ice
- Observed dust in contact with food
- Observed dust in contact with ice
MINOR: Equipment/Utensils/Smallwares Air-Dried Before Stacking
- Food contact items found stacked/nested while wet
MINOR: Approved Scouring Pads in Use
- Soft sponge/eraser pad in dishwashing or food prep areas
- Steel wool pads in dishwashing or food prep areas
MINOR: Non-TCS Foods Not Expired
- Non-TCS food found without expiration date
- Non-TCS food found expired per use by date
MINOR: Refrigeration Units Clean and Cleanable
- BoH Refrigerator/Freezer gasket dirty
- BoH Refrigerator/Freezer shelves dirty
- BoH Refrigerator/Freezer fan guards dirty
- BoH Refrigerator/Freezer interior dirty
- BoH Refrigerator/Freezer exterior dirty
- FoH Refrigerator/Freezer gaskets dirty
- FoH Refrigerator/Freezer shelves dirty
- FoH Refrigerator/Freezer fan guards dirty
- FoH Refrigerator/Freezer interior dirty
- FoH Refrigerator/Freezer exterior dirty
- Pastry/refrigerated display case dirty
- Refrigerator/Freezer shelving not secure
- Refrigerator/Freezer shelving notably rusted
- Ice build up observed inside freezer
MINOR: Sinks and Dish Area Maintained Clean
- FoH handsink dirty
- BoH handsink dirty
- Restroom handsink dirty
- FoH prep sink dirty
- BoH prep sink dirty
- FoH dump sink dirty
- BoH dump sink dirty
- Dish sink dirty
- Dish sink faucet/sprayer dirty
- Shelving above dish sink dirty
- Dishmachine dirty
MINOR: Cabinetry/Counter Tops Maintained Clean
- Countertops dirty
- Cabinets dirty in FoH
- Cabinets dirty in BoH
MINOR: Other Equipment Clean and Cleanable
- Oven dirty or damaged
- Ventilation hood dirty or damaged
- BoH Metro Shelving/Storage units dirty or damaged
- Espresso machine dirty or damaged
- Brewed coffee machine/clover dirty or damaged
- Blender pitcher rinser dirty or damaged
- Blender housing/shroud dirty or damaged
- Pastry cart/thawing rack dirty or damaged
- Ice machine exterior dirty or damaged
MINOR: Condiment Bar Maintained Clean
- Interior of condiment stand dirty
- Exterior of the condiment stand dirty
- Encrusted build up in sugar/sweetener dispenser
- Encrusted build up under napkin dispenser/trash ring
MINOR: Lighting Maintained and Properly Shielded
- Lighting dirty in FoH
- Lighting dirty in BoH
- Lighting dirty in Restroom
- Light(s) out/missing in FoH
- Light(s) out/missing in BoH
- Light(s) out/missing in Restroom
- Light(s) out/missing in Refrigerator/Freezer unit
- Light(s) not properly shielded/shatter-proof in FoH
- Light(s) not properly shielded/shatter-proof in BoH
- Light(s) not properly shielded/shatter-proof in Refrigerator/Freezer unit
MINOR: Restrooms Clean and Cleanable
- Handrails dirty or in poor repair
- Toilet(s) dirty
- No toilet paper available
- Toilet paper not loaded into dispenser
- Baby changing table/unit dirty
- Doors dirty