Title Page
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Site conducted
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Conducted on
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Prepared by
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Location
General Admin
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Latest turnover, expenses, gross, stockholding to budget, management account etc available and shared with staff
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Floor Walk Book/Template– is this being used and are entries relevant
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Leave Rosters available
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All leave approved
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RTC Reports being filed and updated
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Latest Lan list Filed and checked
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12 Months & Older (Obsolete stock file)
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Daily Muletrains Done
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Packaging / Expense Items
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SAP end-of-day report checked and filed
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Pest Control records kept
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Temperature check file
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Scale check File & 1kg weight Daily, also check weight certificates<br>
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Last Hygiene Audit Score, Findings actioned
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Production Plan – Are staff working to the plan?
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Generator weekly check
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Interbranch Records available
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Staff Scheduling available
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Canteen TV switched on
Entering the store
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Is the building maintained
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Storefront clean and neat
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Enough trolleys available and clean
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Trolley Wipes available
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Smart shopper sign up desk available
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Store ambiance: Radio on at correct volume
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Store ambiance: Well lighted, all lights working
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Store ambiance: Aircon on correct temperature
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Special pamphlets available at entrance
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Customer service desk attended
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Staff uniforms: Prescribed uniform + Nametag for all staff
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Fruit and Veg FOH
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Minimum lines available
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Pricing / Signage
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Availability on the national core range
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Merchandising Rules and Flows adhered to?
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No spoilt products on display
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Stock rotation - sell by dates
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PI labels and ticketing on all products
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Generic groupings
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Check for unproductive staff, (all staf busy and productive)
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HOD available
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General Presentation of product in display units / on display tables accepatble?
Fruit and Veg BOH
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Back-ups Clean and neatly packed
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Top 10 waste lines board
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Budget boards
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LAN Listing up to date
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Floor walk / Food Safety Checklist available
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Demarcated area marked for returns kept under control. No waste to be kept in the back-up.
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Stock levels in back-up. No overstocks. Sufficient stock on KVI lines
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Cooler / Cabinets temperatures correct and recorded
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Promotional merchandise feature and available
Hot Pot FOH
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Range as per planograms
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Minimum lines available
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Pricing / Signage up to date
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General Presentation of product in display units / on display tables?
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Minimum range available
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Merchandising Rules and Flows adhered to?
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No spoilt products on display
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Promotional merchandise feature and available
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No unproductive staff
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HOD available
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Food Safety - Hair nets, gloves, boots, uniform and buckets
Hot Pot BOH
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Production plan / guide in use and up to date
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Budget boards
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Top 10 waste lines board
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Floor walk / Food Safety Checklist done
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Demarcated area marked for returns kept under control. No waste to be kept in the back-up.
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Stock levels in back-up. No overstocks. Sufficient stock on KVI lines
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Stock rotation - sell by dates
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Generic groupings
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Cooler / Cabinets temperatures correct and recorded
Bakery FOH
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Focus Range Available?
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Presentation - is it appealing and attractive to buy
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No spoilt products on display
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Stock rotation - sell by dates
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Promotional merchandise available
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No unproductive staff
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HOD available
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Food Safety - Hair nets, gloves, boots, uniform and buckets
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Pricing / Signage up to date, clear and neat
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General Presentation of product in display units / on display tables acceptable
Bakery BOH
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Production plan / guide in use and up to date
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Range As per planogram
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Minimum lines available
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Back-ups neat and tidy
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Customer Order books available and used
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Bakery manual available on hand
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Top 10 waste lines board
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Cooler temperatures correct and recorded
Butchery FOH
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Are sales staff available to serve customers
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Minimum lines available
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Presentation - is it appealing and attractive to buy
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No spoilt products on display
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No unproductive staff
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HOD available
Butchery BOH
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Butchery Manuals Available
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Top 10 waste lines board
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Waste area marked, clean and tidy
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Production plan Available
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Are backup area(coolers/equipment) clean and hygienic
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7 Minute rule (cold chain) adheared to
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Cooler temperatures correct and recorded
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HOD could reperform temperature measuring
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Promotional merchandise feature and available
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Food Safety - Hair nets, gloves, boots, uniform and buckets
Deli FOH
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Range as per planogram
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Pricing / Signage up to date and correct
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General Presentation of product in display units / on display tables?
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Merchandising Rules and Flows adhered to?
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Is the salad bar fully merchandised – core range available?
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Presentation - is it appealing and attractive to buy
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No spoilt products on display
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Generic groupings
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Promotional merchandise feature and available
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No unproductive staff
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HOD available
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Food Safety - Hair nets, gloves, boots, uniform and buckets
Deli BOH
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Production plan / guide in use and up to date
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Back-ups neat and tidy
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Top 10 waste lines board
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Deli manual
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Demarcated area marked for returns kept under control. No waste to be kept in the back-up.
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Stock levels in back-up. No overstocks. Sufficient stock on KVI lines
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Cooler temperatures correct and recorded
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7 Minute rule (cold chain)
Perishables FOH
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All Promo Lines available
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No spoilt products on display
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No unproductive staff
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HOD available
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Shelves/ Fridges neatly packed
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Generic groupings
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General Presentation of product in display units / on display tables?
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Fridge cleaning schedule
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Cooler temperatures correct and recorded
Floor
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Sales grid (Bins, G-end) actioned
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Clean floors / Shelves / Standards
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Merchandising standards met
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Promotions / Advertised lines clearly marked
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Pricing (shelf edge labels) correct
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PI labels and ticketing on all products
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Horizontal and vertical merchandising is used effectively
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Isle are free and clear of clutter
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Impulse hot spots are fully utilized
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Sufficient staff to assist
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Generic groupings<br>
Warehouse
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Presentation of Store Room acceptable
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Stockholding in store room, no excessive stock
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No Stock in store room and not on floor
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Excess Stock holding of slow sellers
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Security Visible
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high risk areas controlled.
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Are high values items in secure areas
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Waste area marked, clean and tidy
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Housekeeping
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RTM Cages - clean, tidy and not overstocked
Cash Office
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Fidelity Guards control (ID and signatures)
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Petty Cash - Checked to system
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Cash float control
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Cash float control
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General Housekeeping of cash / float office
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Door locked at all times
Frontline
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Availability of cashiers / packers enough for time of day
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Packaging – Neat and tidy
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Equipment in working order
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Housekeeping (incl Baby Room & Toilet)
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Frontline Daily Checklist done
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Gift Cards available
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Do staff look professional
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No loose bar codes at till points
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Unused checkouts to be properly barricaded
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Are the correct colour till slips been used
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Is wrapping material being utilized correctly and economically
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Frontline supervisor present
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Kiosk Neat and tidy
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Store room, clean, neat and locked