Title Page

  • Site conducted

  • Conducted on

  • Prepared by

  • Location

General Admin

  • Latest turnover, expenses, gross, stockholding to budget, management account etc available and shared with staff

  • Floor Walk Book/Template– is this being used and are entries relevant

  • Leave Rosters available

  • All leave approved

  • RTC Reports being filed and updated

  • Latest Lan list Filed and checked

  • 12 Months & Older (Obsolete stock file)

  • Daily Muletrains Done

  • Packaging / Expense Items

  • SAP end-of-day report checked and filed

  • Pest Control records kept

  • Temperature check file

  • Scale check File & 1kg weight Daily, also check weight certificates<br>

  • Last Hygiene Audit Score, Findings actioned

  • Production Plan – Are staff working to the plan?

  • Generator weekly check

  • Interbranch Records available

  • Staff Scheduling available

  • Canteen TV switched on

Entering the store

  • Is the building maintained

  • Storefront clean and neat

  • Enough trolleys available and clean

  • Trolley Wipes available

  • Smart shopper sign up desk available

  • Store ambiance: Radio on at correct volume

  • Store ambiance: Well lighted, all lights working

  • Store ambiance: Aircon on correct temperature

  • Special pamphlets available at entrance

  • Customer service desk attended

  • Staff uniforms: Prescribed uniform + Nametag for all staff

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Fruit and Veg FOH

  • Minimum lines available

  • Pricing / Signage

  • Availability on the national core range

  • Merchandising Rules and Flows adhered to?

  • No spoilt products on display

  • Stock rotation - sell by dates

  • PI labels and ticketing on all products

  • Generic groupings

  • Check for unproductive staff, (all staf busy and productive)

  • HOD available

  • General Presentation of product in display units / on display tables accepatble?

Fruit and Veg BOH

  • Back-ups Clean and neatly packed

  • Top 10 waste lines board

  • Budget boards

  • LAN Listing up to date

  • Floor walk / Food Safety Checklist available

  • Demarcated area marked for returns kept under control. No waste to be kept in the back-up.

  • Stock levels in back-up. No overstocks. Sufficient stock on KVI lines

  • Cooler / Cabinets temperatures correct and recorded

  • Promotional merchandise feature and available

Hot Pot FOH

  • Range as per planograms

  • Minimum lines available

  • Pricing / Signage up to date

  • General Presentation of product in display units / on display tables?

  • Minimum range available

  • Merchandising Rules and Flows adhered to?

  • No spoilt products on display

  • Promotional merchandise feature and available

  • No unproductive staff

  • HOD available

  • Food Safety - Hair nets, gloves, boots, uniform and buckets

Hot Pot BOH

  • Production plan / guide in use and up to date

  • Budget boards

  • Top 10 waste lines board

  • Floor walk / Food Safety Checklist done

  • Demarcated area marked for returns kept under control. No waste to be kept in the back-up.

  • Stock levels in back-up. No overstocks. Sufficient stock on KVI lines

  • Stock rotation - sell by dates

  • Generic groupings

  • Cooler / Cabinets temperatures correct and recorded

Bakery FOH

  • Focus Range Available?

  • Presentation - is it appealing and attractive to buy

  • No spoilt products on display

  • Stock rotation - sell by dates

  • Promotional merchandise available

  • No unproductive staff

  • HOD available

  • Food Safety - Hair nets, gloves, boots, uniform and buckets

  • Pricing / Signage up to date, clear and neat

  • General Presentation of product in display units / on display tables acceptable

Bakery BOH

  • Production plan / guide in use and up to date

  • Range As per planogram

  • Minimum lines available

  • Back-ups neat and tidy

  • Customer Order books available and used

  • Bakery manual available on hand

  • Top 10 waste lines board

  • Cooler temperatures correct and recorded

Butchery FOH

  • Are sales staff available to serve customers

  • Minimum lines available

  • Presentation - is it appealing and attractive to buy

  • No spoilt products on display

  • No unproductive staff

  • HOD available

Butchery BOH

  • Butchery Manuals Available

  • Top 10 waste lines board

  • Waste area marked, clean and tidy

  • Production plan Available

  • Are backup area(coolers/equipment) clean and hygienic

  • 7 Minute rule (cold chain) adheared to

  • Cooler temperatures correct and recorded

  • HOD could reperform temperature measuring

  • Promotional merchandise feature and available

  • Food Safety - Hair nets, gloves, boots, uniform and buckets

Deli FOH

  • Range as per planogram

  • Pricing / Signage up to date and correct

  • General Presentation of product in display units / on display tables?

  • Merchandising Rules and Flows adhered to?

  • Is the salad bar fully merchandised – core range available?

  • Presentation - is it appealing and attractive to buy

  • No spoilt products on display

  • Generic groupings

  • Promotional merchandise feature and available

  • No unproductive staff

  • HOD available

  • Food Safety - Hair nets, gloves, boots, uniform and buckets

Deli BOH

  • Production plan / guide in use and up to date

  • Back-ups neat and tidy

  • Top 10 waste lines board

  • Deli manual

  • Demarcated area marked for returns kept under control. No waste to be kept in the back-up.

  • Stock levels in back-up. No overstocks. Sufficient stock on KVI lines

  • Cooler temperatures correct and recorded

  • 7 Minute rule (cold chain)

Perishables FOH

  • All Promo Lines available

  • No spoilt products on display

  • No unproductive staff

  • HOD available

  • Shelves/ Fridges neatly packed

  • Generic groupings

  • General Presentation of product in display units / on display tables?

  • Fridge cleaning schedule

  • Cooler temperatures correct and recorded

Floor

  • Sales grid (Bins, G-end) actioned

  • Clean floors / Shelves / Standards

  • Merchandising standards met

  • Promotions / Advertised lines clearly marked

  • Pricing (shelf edge labels) correct

  • PI labels and ticketing on all products

  • Horizontal and vertical merchandising is used effectively

  • Isle are free and clear of clutter

  • Impulse hot spots are fully utilized

  • Sufficient staff to assist

  • Generic groupings<br>

Warehouse

  • Presentation of Store Room acceptable

  • Stockholding in store room, no excessive stock

  • No Stock in store room and not on floor

  • Excess Stock holding of slow sellers

  • Security Visible

  • high risk areas controlled.

  • Are high values items in secure areas

  • Waste area marked, clean and tidy

  • Housekeeping

  • RTM Cages - clean, tidy and not overstocked

Cash Office

  • Fidelity Guards control (ID and signatures)

  • Petty Cash - Checked to system

  • Cash float control

  • Cash float control

  • General Housekeeping of cash / float office

  • Door locked at all times

Frontline

  • Availability of cashiers / packers enough for time of day

  • Packaging – Neat and tidy

  • Equipment in working order

  • Housekeeping (incl Baby Room & Toilet)

  • Frontline Daily Checklist done

  • Gift Cards available

  • Do staff look professional

  • No loose bar codes at till points

  • Unused checkouts to be properly barricaded

  • Are the correct colour till slips been used

  • Is wrapping material being utilized correctly and economically

  • Frontline supervisor present

  • Kiosk Neat and tidy

  • Store room, clean, neat and locked

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.