Store commercial review

• Store name

• Store number

• Store manager

• Conducted on

  Date

• Prepared by

• Period under review

Actual performance delivered vs. agreed minimum standards

• Notional Margin

  >100%

  <100%

• World Class Service score

  >75%

  <75%

• Balanced Scorecard

  Green

  Amber

  Red

• Post pay conversion

  >5%

  <5%

• MPV

  Above £ store target

  Below £ store target

• High tier Geek Squad

  >45%

  <45%

• Low tier Geek Squad

  >15%

  <15%

• Accessory Strike rate

  >35%

  <35%

• Broadband vs.target

  >100%

  <100%

• Sim Only vs.target

  >100%

  <100%

• Sim only decline recovery %tage

  >5%

  <5%

• Upgrade reminder service

  >5%

  <5%