Store Manager

• Site conducted

  Select

• Conducted on

  Date

• Completed by

These items are to be completed prior to your shift starting

• Wash and sanitize hands before starting your shift

• Read and Confirm your news feed items by hitting "I CONFIRM" prior to starting your shift

• Put your name badge on where customers can see it

• Post any updates/changes on anything operationally in the shop to the newsfeed on Deputy

• Check takings are at $700 or more @845am, if not finish one person early.

• Check that items to be up sold are advertised on digital menu board and Insta Story

  Done

  Not Done

  N/A

• Come up with a daily post for the Expresso Social Media pages.

• Check Dropbox for Employee reciepts to ensure they have paid for their goods

• Create daily initiative ideas for customer interactions

• Open banking sheet on Laptop and assess the sales data for the week and be strategic with marketing ideas around the numbers

• Identify any training requirements for staff and plan some time in the roster for retraining

  Required

  Not Required

• Check outside the shop to identify anything that requires maintenance or updating.

  Required

  Not Required

• Over the course of your shift ,audit Till operators checklist to ensure its being completed correctly (View Report on IPAD)

• Over the course of your shift, audit Food Delivery checklist to ensure its being completed correctly (View Report on IPAD)

• Over the course of your shift, audit Barista checklists(Open & Closing) to ensure its being completed correctly (View Report on IPAD)

• Follow up any customer issues communicated to our facebook page or direct messages

• Check Action register for outstanding Action for all employees

• Check Issue Register for outstanding issues

• Conduct Employee performance reviews as required

• Conduct Weekly member competitions using data from Polygon

  Done

  Not Done

  N/A

• Select day of week

  Select Monday Tuesday Wednesday Thursday Friday Saturday Sunday

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

• Stocktake Coffee Beans, make sure the front cupboard is filled before stocktaking numbers

  Required

  Not Required

• Stock take Cafe Distributors and place order

  Required

  Not Required

• Please make sure you enter into the spreadsheet that you placed your order along with your name

  Media

• Stocktake Thompsons Pies and place order

  Required

  Not required

• Stocktake Keep Cups

  Required

  Not Required

Process the pays

• Approve all timesheets

  Yes

  No

• Check the dates are correct before exporting time sheets

  Yes

  No

• Check all pay slips are correct in Approve time sheets

• Export timesheets to Xero

  Yes

  No

• Open the previous weeks banking sheet and enter the following in the Income vs Wages

• Wages percentage

• Total $ amount in wages in Wages Xero Coloum

• Highlight Xero % and Difference and drag to lower Cells

• Total hours

• Save current weeks spreadsheet and then save a new one for this week and date accordingly

• Open up previous weeks Banking Sheet to copy cells across

• In the new Banking sheet, adjust dates accordingly

• Go to customer vs average spend tab on spreadsheet and insert a line for the new week

• Copy cells from previous spreadsheet into new weeks spreadsheet

• In new spreadsheet Income vs Wages, insert line for new week and copy cells accordingly

• Save and close both sheets

• Move last weeks spreadsheet into past banking sheets

• Check you are exporting the correct week

• Open Xero and select Timesheets in the Payroll Tab

• Approve Timesheets

• In the Payroll Tab select Pay Employees and select add pay run and click next

• Click on Post Pay Run

• In Pay Run options select Email Payslips

• In Pay Run Options select Download ABA file

• Open File and Save as to Pay Run ABA Files

• In Pay Run select File and authorize and submit to ATO

• Open Netbank and select Transfer Groups and Import Files

• Select Choose File and then select correct ABA for that week and import file for the pay week

• Delete Group then check the pays are correct by checking in the net pay section of Xero

• Process the Payment after double checking the amounts are correct

• Process pays in Xero

• Open the current weeks spreadsheet

• In the banking sheet, import last years takings into the coloum of same time last year

• Is the Banking being done today?

  Yes

  No

• ALWAYS COUNT THE WEEKLY TAKINGS ENVELOPES FIRST BEFORE THE SLAVE TILL

• Remove Envelopes from the safe and count each days takings and confirm cash amounts each day with the correct banking sheet from last week

• Did the amounts in the envelopes reflect what was on the envelopes and cash readout?

  Yes

  No

• Find which day had the missing money and consult with the person on the day the money was missing to see if you can find out where the discrepancy was?

  Yes

  No

• Notify owner if the amount is more than $20

• Ensure you use the correct banking sheet, you need to use the previous weeks for counting the slave till

• Count Slave Till and ensure the correct amount of money is in the Till

  Yes

  No

• Once confirmed exchange the money from cash takings to balance up the Slave till to ensure the correct denomination is as per the slave till spreadsheet

  Yes

  No

• Count coin tray and record in previous weeks banking sheet

  Yes

  No

• Any coin amounts removed form Coin Tray should have the same amount in cash left in the tray, this money should be used to obtain more coins when doing the banking

  Yes

  No

• Please make sure the front cupboard is stocked up before doing stocktake

• Stock take Coffee and place order before 12pm

  Done

  Not Done

  N/A

• Stocktake BioPak and order as required, update Spreadsheet

  Required

  Not Required

• Stocktake Bidfoods and update stocktake sheet

  Required

  Not Required

• Stocktake Woolworths and update stocktake sheet, order as required

  Required

  Not Required

• Construct & Publish the Roster

• Stocktake Coffee Machine Tablets and order if required from Tiger Coffee

  Required

  Not Required

• Stock take for Coffee Plugs- these are ordered from Rewards Hospiltality

  Required

  Not Required

• Stocktake Juggler Cleaner from Six Simple Machines if required

  Required

  Not Required

• Stocktake Keep Cups and place order if required

  Required

  Not Required

• Stocktake Amazon Power Acai Packs and Granola and order if required

  Required

  Not Required

• Stocktake Officeworks and order if required

  Required

  Not Required

• Stocktake Nisbetts for date labels and order if required

  Required

  Not Required

• Stocktake UHT Milk and place order from CAFE Distributors if required

  Select Monday Tuesday Wednesday Thursday Friday Saturday Sunday

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

• Check Social Media Data analytics to ensure its working

  Done

  Not Done

  N/A

• Stock take Woolworth's and go over to and pick up to ensure there is enough produce for the weekend

  Done

  Not Done

  N/A

• Fix up any loyalty issues

  Done

  Not Done

  N/A

• Enter all remaining dockets into Dropbox

  Done

  Not Done

  N/A

• Ensure there is enough fruit to make smoothie packs

  Done

  Not Done

  N/A

• Ensure there is enough Avacado in soft avo container

  Done

  Not Done

  N/A

• Check roster and put contingency in place in case someone is sick on the weekend shifts

  Done

  Not Done

  N/A

• Yes

  No

• Yes

  No