Store manager weekly checklist

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

People

• Have the team completed OS accreditation focus this week?<br>

  yes

  no

• Action

• Has the team meeting been booked

  yes

  no

• Have I acknowledged top performance by sending an e card

  yes

  no

• Have I made reference to people pulse this week?

  yes

  no

• Have we liaised with our local colleagues to try and build a better relationship

  yes

  no

Health and safety

• Has the health and safety folder been visited this week?<br>As the manager am I confident that my due diligence is in place and I will not be liable for a potential fine?

  yes

  no

• Has the fire test been done?

  yes

  no

• Has the monthly lighting check been done?

  yes

  no

• Has the monthly manager checklist been done?

  yes

  no

• Is the biannual RM checklist complete?

  yes

  no

• Has the RM been notified if the checklist is out of date?

  yes

  no

• Is my grab bag up to date?

  yes

  no

• Is the health and safety training log up to date?

  yes

  no

• Have all new starters been inducted on health and safety?

  yes

  no

• Have I escalated all maintenance issues?

  yes

  no

Proactive management

• Have I completed my stock count?

  yes

  no

• How much was the variance?

• Have manually checked 5 lines this week?

  yes

  no

• Have I reconciled petty cash?

  yes

  no

• Have I calculated overtime this week?

  yes

  no

• Do i have phones in RA location?

  Select yes no

  • yes
  • no

• How many?

Customer

• Are the team aware of he Nps score for the store to date?

  yes

  no

• Are the team aware of their own Nps scores

  yes

  no

• Is there an NPS action plan in place

  yes

  no

• Has the POS been checked off against the guide?

  yes

  no

• Who was accountable for POS EXECUTION this week?

Performance

• Have I delivered a sufficient brief this morning?

  yes

  no

• Have I planned for the de brief this afternoon?

  yes

  no

• Have I picked up with the team members who are lagging behind?

  yes

  no

• The names of those people and their focus KPI's

• Have I fed back any stock issues to my RM?

  yes

  no

• Have I completed the RM checklist and flagged any issues?

  yes

  no

• Have my team spent time on the intranet this week?

  yes

  no

• Has my team leader competed a knowledge pop quiz?

  yes

  no

• What is the focus kpi this week?

• What is the focus kpi this week?

• Can my focus team members navigate the intranet?

  yes

  no

• Has a pop quiz been done on home bb this week?

  yes

  no

• Competed by?

  Sign