Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

People

  • Have the team completed OS accreditation focus this week?<br>

  • Action

  • Has the team meeting been booked?

  • Select date

  • Have I acknowledged top performance by sending an e card

  • Have I made reference to people pulse this week?

  • Have we liaised with our local colleagues to build a better relationship

Health and safety

  • Has the Health & Safety folder been visited this week?<br>As Manager am I confident that my due diligence is in place & I will not be liable for a potential fine?

  • Has the weekly fire test been done?

  • Has the weekly extinguisher test been done?

  • Has the monthly emergency lighting check been done?

  • Has the monthly manager checklist been done?

  • Is the biannual RM checklist complete?

  • Has the RM been notified if the checklist is out of date?

  • Is my grab bag up to date?

  • Is the health and safety training log up to date?

  • Have all new starters been inducted on health and safety?

  • Have I escalated all maintenance issues?

Proactive management

  • Have I completed my stock count?

  • What is the value of the variance?

  • Have manually checked 5 lines this week?

  • Are there RA phones in store?

  • Have they been in store more then 48hrs?

  • Have I calculated overtime this week?

  • Have I reconciled petty cash for the week?

Customer

  • Are the team aware of the NPS score for the store to date?

  • Are the team aware of their own NPS scores?

  • Is there an NPS action plan in place

  • Has the POS been checked off against the guide & order raised for missing items?

  • Who was accountable for POS EXECUTION this week?

Performance

  • Have I delivered a sufficient brief this morning?

  • Have I planned for the de-brief this afternoon?

  • Have I picked up with the team members who are lagging behind?

  • The names of those people and their focus KPI's

  • Have I fed back any stock issues to my RM?

  • Have I completed the RM checklist and flagged any issues?

  • Have my team spent time on the intranet this week?

  • Has my team leader competed a knowledge pop quiz?

  • What are the focus KPI's this week?

  • Can my focus team members navigate the intranet?

  • Has a pop quiz been done on Home Broadband this week?

  • Competed by?

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.