Title Page

  • Document No.

  • Surveillance Audit Form

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Surveillance Audit

ISO REF # : 5.2.1

Section : Management Responsibility

  • Does your company have a Quality Policy which is documented and communicated to all employees of the organization?

ISO REF # : 5.2.2, 7.1.6, 7.2, 7.3

Management Responsibility

  • Are the responsibilities for product safety and quality clearly described and explained to all employees?

ISO REF # : 6.1 & 6.2

Hazard Prevention and Risk Assessment

  • If you are a supplier Food/Beverage raw materials, Food/Beverage packaging components or Food/Beverage warehouse storage; Have you conducted a validated and verified HACCP Risk Assessment for all operations, products and processes?

Hazard & Risk Analysis

  • Has the hazard and risk analysis taken into consideration the impact of storing non-Beam Suntory products with Beam Suntory products?

  • How are these risk controlled to prevent risk to Beam Suntory Products?

Security

  • Is access to the warehouse storage areas restricted and controlled

ISO REF # : 7.1.2

Personal Practices/Personal Hygiene

Personal Practices/Personal Hygiene

  • Does the facility have a Good Manufacturing Practices (GMP) in place?

  • Does entry to production area have hands-free faucets, anti microbial soap, warm/hot water, hand drying facilities/disposal hand towels?

Personal Practices/Personal Hygiene

ISO REF # : 7.1.3

Facility Environment

Infrastructure Exterior Grounds

  • Are building and external areas protected to prevent potential cross contamination to product and facilities?

Plant and Equipment Design

  • Are all product contact surfaces made of durable materials which is impermeable, rust or corrosion free and able to withstand repeated cleaning?

Pest Control

  • Does your facility have a documented pest control program to prevent pest entry (including control of pesticides stored on site, if applicable)?

Waste

  • Is there a designated area for waste to which prevents it being a source of contamination?

Chemical Control

  • Are chemicals properly labeled and kept under controlled conditions?

  • Does your company have a policy requiring the use of food grade chemicals?

Personal Practices/Personal Hygiene

  • Does entry to production area have hands-free faucets, anti microbial soap, warm/hot water, hand drying facilities/disposal hand towels?

Personal Practices/Personal Hygiene

ISO REF # : 7.1.5.1 and 7.1.5.2

Equipment Management

Pallet Management Program

  • Does you facility have processes and measures in place to prevent damages and inspect pallets for contamination, unsanitary conditions, and physical damage prior to use?

Hygiene and Sanitation

  • Does your facility follow a general documented cleaning and sanitation program (CIP) that is formally monitored and recorded?

Calibration and Monitoring of Devices

  • Does your facility have a documented maintenance and calibration program for all critical equipment?

  • Can the facility supply a list of equipment and frequency at which it is monitored?

ISO REF # : 8.1 and 8.3

Processing and Product Control

Product Development

  • Does the company have an implemented procedure for product development that takes risks and patents into account?

  • Does the company demonstrate that all existing and new product are designed to meet legal and customer(s) requirements?

ISO REF # : 7.5.1, 7.5.2, 7.5.3

Processing and Product Control

Product Specifications

  • Does your facility have procedures that coordinate and confirm specifications with suppliers and customers including keeping agreed, signed and updated specifications on all ingredients and products?

ISO REF # : 7.5.1, 7.5.2, 7.5.3

Processing and Product Control

Warehouse Management

  • What current statuses does your warehouse management currently use?

ISO REF # : 8.4

Processing and Product Control

Product Control

  • Does your facility have a documented supplier and or co-manufacturer approval program to prevent purchase or use of non-approved goods?

ISO REF # : 8.4.2

Processing and Product Control

Control of Materials

  • Are incoming and outgoing materials or products inspected according to customer requirements in established procedures (conform to spec, shelf life, legal requirements, etc)?

ISO REF # : 8.5

Processing and Product Control

Product Control

  • Are there documented measures, controls or devices in place to prevent any type of foreign materrial contamination, which may include but is not limited to glass,metal, plastic, rubber, wood?

  • Does the facility have the foreign material control program on file?

ISO REF # : 8.5

Processing and Product Control

Product Control

  • Does the facility have a documented procedure that manages non-conforming and returned products to prevent any potential cross contamination to conforming products?

ISO REF # : 8.5.2

Processing and Product Control

Product Control

  • Does your facility follow a recall program or procedure and do you conduct regular mock or test recalls, at least once per year?

ISO REF # : 8.5 and 8.6

Processing and Product Control

Product Control

  • Are control activities in place to ensure conformance to specifications, compliance to regulatory requirements?<br>(I.e.Monitor production process, order picking, repacking, and or quality testing)

ISO REF # : 8.7

Customer Returns

Returns

  • Are customer returns managed as per the management of non-conforming product?<br>(Customer returns for quality reasons must be monitored and recorded)

ISO REF # : 9.2, 9.3, 10.1, 10.2 and 10.3

Improvements and Monitoring Program

Programs

  • Is an internal audit program implemented at the facility?

  • Does the program cover all quality processes and are audits conducted on regular intervals?

  • Is the audit program reviewed at least annually?

ISO REF # : 9.2, 9.3, 10.1, 10.2 and 10.3

Order Picking

Programs

  • Does the facility have a FIFO policy in place when minimum shelf life is specified by the customer?

  • Are procedures in place to assess the completeness of orders and pallets at the end of picking?

ISO REF # : 9.2, 9.3, 10.1, 10.2 and 10.3

Loading/Unloading

Programs

  • Does the facility have a cargo/trailer inspection program in place?

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