Tech Team And Electrical Standards Audit

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Tech Boards

• Is the Tech Board up to date?

  Yes

  No

  N/A

• Is the Tech Rota on display?

  Yes

  No

  N/A

• Is the Mystery Shop Report displayed?

  Yes

  No

  N/A

• Is the Accessory Attachment report displayed?

  Yes

  No

  N/A

• Is the weekly demo plan displayed?

  Yes

  No

  N/A

• Is the zone plan displayed?

  Yes

  No

  N/A

• Is the Returns and A & B report displayed?

  Yes

  No

  N/A

• Is the Super 8 displayed?

  Yes

  No

  N/A

Managing Performance

• Are the advisor 1 to 1's up to date?

  Yes

  No

  N/A

• Are the Team Leader 1 to 1's up to date?

  Yes

  No

  N/A

• Did all available advisors sell a minimum of 1 VAS last week?

  Yes

  No

  N/A

• Have 3 Exit interviews per Advisor been completed each week?

  Yes

  No

  N/A

• Have all advisors completed their online training for this month?

  Yes

  No

  N/A

• Is the online training tracker displayed?

  Yes

  No

  N/A

Returns

• Is the returns tracker in use at the Electrical desk?

  Yes

  No

  N/A

• Is the returns tracker in use at the CSD?

  Yes

  No

  N/A

• Do the desks have the over 12 month returns pad?

  Yes

  No

  N/A

• Do all A&B returns over 28 days and under 12 months have a valid RTS number?

  Yes

  No

  N/A

• Do the desks have Purchase Leaflets?

  Yes

  No

  N/A

Merchandising

• Is all the merchandising up to date?

  Yes

  No

  N/A

Promotion's

• Has the promotion change been completed?

  Yes

  No

  N/A

• Are all the key trade lines in stock and on display?

  Yes

  No

  N/A

TV Standards

• Are all the descriptive panels in place on the TV wall?

  Yes

  No

  N/A

• Are all the purchase tickets in place on the TV wall?

  Yes

  No

  N/A

• Do all the large TV's have their corner panel and POS on display in the top left hand corner?

  Yes

  No

  N/A

• Do the small screen TV's have their corner flash on display in the top left hand corner?

  Yes

  No

  N/A

• Does every display TV have an Energy rating sticker?

  Yes

  No

  N/A

• Are TPP and Installation Bubbles in place on the TV's?

  Yes

  No

  N/A

• Are the correct screen size indicators on display?

  Yes

  No

  N/A

• Are the " Direct " indicators on the information panel?

  Yes

  No

  N/A

• Are the directional arrows on display?

  Yes

  No

  N/A

• Are the Service and Drops & Spills leaflets on display?

  Yes

  No

  N/A

Laptop Standards

• Are all display models out?

  Yes

  No

  N/A

• Does every display model have an A5 descriptive panel?

  Yes

  No

  N/A

• Do all models have their purchase tickets?

  Yes

  No

  N/A

• Are all display models showing the current screensaver?

  Yes

  No

  N/A

• Does each display model have a TPP or Windows ping?

  Yes

  No

  N/A

• Is Norton Internet security in stock and on display?

  Yes

  No

  N/A

• Is The Windows software in stock and on display?

  Yes

  No

  N/A

• Are The Drops and Spills leaflets on display?

  Yes

  No

  N/A

Camera Standards

• Are all the display models out?

  Yes

  No

  N/A

• Are all the display models powered up for demo?

  Yes

  No

  N/A

• Do all the display models have their descriptive panels?

  Yes

  No

  N/A

• Are Drops and Spills leaflets on display?

  Yes

  No

  N/A

• Is the accessory mod merchandised to plan?

  Yes

  No

  N/A

Printer Standards

• Are all the display models out?

  Yes

  No

  N/A

• Do all the displays have their information panels out?

  Yes

  No

  N/A

• Do all display models have information wedges?

  Yes

  No

  N/A

• Are the product dividers in place?

  Yes

  No

  N/A

• Are the correct shelf covers on the display shelves?

  Yes

  No

  N/A

• Is the number system in place?

  Yes

  No

  N/A

SDA Standards

• Are all the display models out?

  Yes

  No

  N/A

• Do all the display models have their descriptive panel?

  Yes

  No

  N/A

• Are the correct shelf covers on the display shelves?

  Yes

  No

  N/A

• Are the correct backing boards in place?

  Yes

  No

  N/A

• Are the number systems in use?

  Yes

  No

  N/A

• Is the food prep section lit?

  Yes

  No

  N/A

Audio Standards

• Are all the display models out?

  Yes

  No

  N/A

• Do all the display models have their descriptive panels?

  Yes

  No

  N/A

• Are the product dividers in place?

  Yes

  No

  N/A

• Are the correct header boards on display?

  Yes

  No

  N/A

• Is the number system in place?

  Yes

  No

  N/A

• Are the Drops and Spills leaflets on display?

  Yes

  No

  N/A

illuminated IPAD end

• Is the end merchandised as per WGLL?

  Yes

  No

  N/A

• Are the 2 A5 acrylic product range and TPP holders in place?

  Yes

  No

  N/A

• Is the correct product range and TPP pos on display?

  Yes

  No

  N/A

• Are both display models powered up and working?

  Yes

  No

  N/A

• Are the Drops and Spills leaflets on display?

  Yes

  No

  N/A

Non illuminated IPAD end

• Is the end merchandised as per WGLL?

  Yes

  No

  N/A

• Are the A5 and A3 pos acrylic holders in place?

  Yes

  No

  N/A

• Are the 2 acrylic label and descriptive holders in place?

  Yes

  No

  N/A

• Is the correct A5 descriptive pos on display?

  Yes

  No

  N/A

• Are the purchase tickets out for both models?

  Yes

  No

  N/A

• Are both display models out and powered up?

  Yes

  No

  N/A

• Are the Drops and Spills leaflets on display?

  Yes

  No

  N/A

Kindle end

• Is the end merchandised as per WGLL?

  Yes

  No

  N/A

• Are the 2 acrylic label and pos holders in place?

  Yes

  No

  N/A

• Are the purchase tickets out for both models?

  Yes

  No

  N/A

• Are all 4 display models out and powered up?

  Yes

  No

  N/A

• Are the Drops and Spills leaflets on display?

  Yes

  No

  N/A

IPOD unit

• Are all of the display models out and powered up?

  Yes

  No

  N/A

• Is the A4 acrylic pos holder in place?

  Yes

  No

  N/A

• Are the acrylic descriptive panels out with the correct pos in place?

  Yes

  No

  N/A

• Is the front graphic sheet in place?

  Yes

  No

  N/A

• Are the Drops and Spills leaflets on display?

  Yes

  No

  N/A

Accessory Merchandising

• Are the ink headers and footers correct?

  Yes

  No

  N/A

• Are the ink recycling bags on display?

  Yes

  No

  N/A

• Are the memory blocker and information strip on display?

  Yes

  No

  N/A

Beats Audio

• Is the demo unit on display?

  Yes

  No

  N/A

• Do the dummy box's have their customer information sticker on?

  Yes

  No

  N/A

• Is the mod merchandised to plan?

  Yes

  No

  N/A

• Is the demo unit powered up?

  Yes

  No

  N/A

Photo lab

• Is the Lab free from clutter?

  Yes

  No

  N/A

• Are the gifting mod's to plan?

  Yes

  No

  N/A

• Are all current promotions on display and the pos out?

  Yes

  No

  N/A

• Are all the kiosks powered up and working?

  Yes

  No

  N/A

• Are the maintenance routines being followed?

  Yes

  No

  N/A

Instant Photo Kiosks

• Are all of the instant kiosk powered up and working?

  Yes

  No

  N/A

• Is the daily maintenance routine being followed?

  Yes

  No

  N/A

• Are the consumables full?

  Yes

  No

  N/A

Vacancies

• Is the Tech Team fully recruited?

  Yes

  No

  N/A