Through Customer’s Eyes Visit

Is outside of the restaurant well kept (sidewalk, building facade, windows, window sills, etc.)?<br>

Are all guests welcomed with a friendly greeting within 3 seconds of entering the restaurant?

Are employees smiling and showing enthusiasm?

Is dining room area clean and inviting (music, all lights on, temperature, etc.)?

Is beverage station clean?

Is Chips rack fully stacked?

Is beverage cooler fully stocked?

Is sneezeguard clean?

Is sandwich unit clean?

Is Cookie display clean with all labels?

Is POS station clean and free of clutter?

Are employees following proper washing handing procedures?

Are sandwiches made properly (bread not squeezed when cut, hinge cut, nothing in the hinge, formulas, etc.)?

Are all products available?

Are employees offering excellent service?