VSZ Cable Locate QA

• Audit Title

• Document No.

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

• Customer Service Area

  CSA 7

  CSA 8

  CSA 9

  CSA 10

• Viscore/ Job Number

• Responsible Manager

• Auditee

• Company

Handover & Collateral Delivered to Chorus

• 2.02 Plant Damage Report (PDR) form completed

  Yes

  No

  N/A

3 Service Order

• 3.006 Records updated or confirmed correct

  Yes

  No

  N/A

4 Codes

• 4.004 Correct Statement of Work codes used

  Yes

  No

  N/A

5 Fault

• 5.008 Proactive opportunities identified

  Yes

  No

  N/A

• 5.009 Escalation procedure followed (Defect Referral)

  Yes

  No

  N/A

26 Cable Markout

• 26.004 Cable Locator advised customer if job is chargeable or free of charge in line with job scope

  Yes

  No

  N/A

• 26.005 All completed jobs must be signed off in real time in the service company system

  Yes

  No

  N/A

• 26.006 Service Company sends sign off to Network Protection Group daily.

  Yes

  No

  N/A

• 26.007 Cable location marking clear and matches plans (purple marker that fades away over time)

  Yes

  No

  N/A

• 26.008 Corridor marking applied (750mm fibre, 300mm copper, 1000mm for International)

  Yes

  No

  N/A

• 26.009 T/COM marking for identified plant, NO T/COM where no plant found

  Yes

  No

  N/A

• 26.01 Customer understands responsibilities and actions to protect network

  Yes

  No

  N/A

• 26.011 Cable Locate jobs marked off in Chorus system in real time

  Yes

  No

  N/A

• 26.012 Accurate notes of each job maintained to support future queries

  Yes

  No

  N/A

• 26.013 Contractor aware of or provided Cable Locate presentation

  Yes

  No

  N/A

• 26.021 High Load Escort: No network plant damaged as a result of High Load Escort

  Yes

  No

  N/A

• 26.022 High Load Escort: Billing is accurate and timely

  Yes

  No

  N/A

• 26.023 Plant Damage reports: Report filled out entirely

  Yes

  No

  N/A

• 26.024 Plant Damage reports: Damage repaired

  Yes

  No

  N/A

• 26.025 Plant Damage reports: Report signed by service company Field Manager

  Yes

  No

  N/A

• 26.026 Plant Damage reports: Faxed to NPG within 48 hours of completion of repair, copied to local Chorus Delivery Specialist

  Yes

  No

  N/A

• 26.027 Customer requirements met by technician

  Yes

  No

  N/A