Information
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Audit Title
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Document No.
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
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Customer Service Area
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Viscore/ Job Number
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Responsible Manager
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Auditee
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Company
4 Codes
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4.004 Correct Statement of Work codes used
5 Fault
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5.001 NTS test result (Good Line)
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5.002 Records - Customer information & cable pairs correct, changes updated
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5.003 Any Pair change meets current rules
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5.004 OUT Fault Ticket text field completed - first name, surname initial, fault cause, fault resolution, location of repair incl. street no., name of end customer if contacted. If applicable: reason for uneconomic repair, billing information S&S doc no., PDR no., NFF NVF no.
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5.005 First Time Fix principles applied. Fault repaired but there was another service affecting issue that could have been fixed and wasnt.
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5.009 Escalation procedure followed (Defect Referral)
10 Pride & Logs
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10.002 MDF Log completed in exchange
13 Cable Haul (7476, 7475, 7474)
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13.001 Correct cable installed as per project pack
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13.002 Cable drum managed on site safely
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13.003 Correct duct used, always use adjacent duct at through manholes if possible
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13.004 Pulling in cable guide used
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13.005 Cable lubricated prior to pulling
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13.006 Is the winch capable of controlling haul tension within 2KN for fibre
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13.007 Ducts cleaned and tested
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13.008 Correct method used blow / suck
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13.009 Communication method adequate (H&S of staff)
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13.018 Copper cable sufficient slack left for manhole management & jointing
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13.019 Cables identified / labelled
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13.02 Fibre cables at intermediate manholes secured with split PE subduct to MH wall
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13.021 MaxCell installation only between adjacent MH. MH working area not impeded
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13.022 Fibre cable prepared for joint correctly in manholes (cable management tidy to cable loop brackets)
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13.023 Manhole / joint chamber lids free of material / Bung in lifting hole / lid locked
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13.024 Site tidy, no rubbish, reinstatement appropriate
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13.025 RMA: Contaminated manhole water collected for disposal
14 Cable Removal
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14.001 Correct cables identified
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14.002 Withdrawing method correct
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14.003 Cable recovered for disposal (Scrap process) correct
15 Cable & Duct Lay
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15.005 Route position to plan
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15.012 Surplus soil removed
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15.013 Reseal completed - Footway / vehicle resurfaced
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15.014 Grass reinstated and replanted
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15.015 Manhole / joint chamber lids free of material / Bung in lifting hole / lid locked
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15.023 Rural: 1/2 round installation for rural fibre joint location
17 Manhole & Joint Chamber Installation & Ducts
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17.001 Manhole preparation, bedding, backfill compacted OK
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17.002 Manhole sited correctly - To plan and parallel to B/L
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17.003 Manhole correctly sized as per Design Job Specification
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17.004 Manhole frames flush to ground, no trip hazard
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17.005 Manhole stripped of formwork, no protruding nails left
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17.006 Manhole throat (where fitted) correct diameter & does not obstruct access
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17.007 Concrete surround installed correctly, no trip hazard
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17.008 Concrete panel joints sealed to prevent silt and water ingress
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17.009 Manhole floor level, sump hole fitted
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17.01 All manhole duct entry grouted, duct reamed, sits flush to wall
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17.011 Non concrete joint chamber duct entry protrudes into chamber 50mm, reamed, sealed to wall
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17.012 Manhole cable management brackets installed to accept arms
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17.013 Manhole cable management arms installed as required
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17.014 Manhole / joint chamber lids are locked, in working order and rubber bung fitted
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17.015 Ducts entry positioned close to adjacent wall for easy cable management
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17.016 Ducts sealed where necessary to prevent the ingress of water, moisture, gas, pests into buildings and cabinets
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17.017 Site tidy, no task waste, ground reinstatement completed
18 Manhole Cable Management
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18.001 All cables managed tidily on brackets and arms
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18.002 Fibre cable prepared for joint correctly in manholes (cable management tidy to cable loop brackets)
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18.003 Fibre cable protection when required-tread plate/split subduct/bandit tape
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18.004 Fibre closure secured to MH wall with bracket
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18.005 Pressurised cables and tails OK, no weak points of failure
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18.006 Site tidy, no task waste
20 Copper Cable Jointing
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20.001 Cables pressure maintained
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20.002 Cable at correct depth & sheath free from damage
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20.004 Cable excess length sufficient
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20.005 Correct jointing connectors & tool used
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20.008 No obstruction of spare ducts
21 Copper Heat shrink Closure (incl PEDCAP & Radi)
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21.001 Closure sized correct
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21.002 Cable entry prepared; Clean, Abrade, Flame Brush, alu foil
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21.003 Cable position at entry correct; largest on top
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21.004 Branch Clip or SCOP use correct
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21.005 Thermal colour change even, white line visible down SS channel
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21.006 Sufficient glue extruding at ends
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21.007 Pressurised closure has pressure valve fitted/test OK
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21.008 Closure management; manhole arms or direct buried has protective slab
24 SSA (7455 / 7517)
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24.001 SSA cable binding to hardware correct
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24.002 SSA cable erected correctly
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24.003 SSA cable type and size correct
25 Poles
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25.003 Pole in good condition, no splits, burs
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25.004 Pole manufacture label in place, Pole strength minimum 6kn
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25.005 Pole hole depth correct/Pole vertical and height correct
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25.006 Pole positioning and spacing correct, correct face position
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25.007 All new poles have Network pole tag installed 3mtr above ground
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25.01 Pole safe to climb (hammer/probe/dig)
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25.011 All metal plant hot dipped galvanised & CNSP approved
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25.012 Plant positioned correctly and safely, plant clearances correct
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25.017 All tagged poles in NetMAP
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25.021 Site tidy, no task waste, ground reinstatement completed
31 Active Cabinet Internal RHS
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31.002 Door stays are in place and all work well
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31.004 Soft foam seal plate secured. Cable entry prevents vermin/insect entry.
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31.006 MDF; Correct Modules installed
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31.007 MDF; Module Labelling correct
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31.008 MDF; Data card for jumper running data (laminated or in a card holder attached to the inside of door)
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31.009 MDF; Cabinet E-side Termination data card in door.
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31.01 MDF; Jumper correct type (BL/WH)
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31.011 MDF; Jumper run correctly (50mm slack & no excess)
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31.016 Bottom LHS Earth bar strapped to each MDF vertical and the base of the cabinet
37 Passive Copper Cabinet
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37.001 Outer Door lock works smoothly and door closes without jamming
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37.002 Door stays are in place and all work well
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37.003 Cabling run correctly
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37.004 Distribution Frame: Correct Modules installed
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37.005 Distribution Frame: Module Labelling correct
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37.006 Distribution Frame: Data card (laminated or in a card holder attached to the inside of CCC door)
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37.007 Distribution Frame: Cabinet Laminated E-side Termination data card in door.
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37.008 MDF; Jumper correct type (BL/WH)
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37.009 MDF; Jumper run correctly (50mm slack & no excess)
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37.01 MDF: All dead jumpers removed
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37.011 Module support bars, separators and cover in place
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37.013 Lightning protection installed (when specified) or reinstated after testing
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37.014 All duct seals in place
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37.015 Concrete around ducts in base of cabinet
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37.016 Locks & hinges OK
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37.017 Door seals in good condition
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37.018 Excess vegetation removed
39 Aerial Terminal
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39.001 Correct terminal used
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39.002 Terminal mounted and secured correctly
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39.003 Quiet Front terminal has sufficient gel
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39.004 Terminal lid secure
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39.005 Terminal label on lid or plate on pole
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39.006 Lead-in entry correct
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39.007 Lead-in terminated correctly
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39.008 Plastic bag on multi-pair lead-in cable unused pairs
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39.009 Cable shield installed
40 Pillar Terminal
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40.001 Pillar - vertical, firm, depth
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40.002 Pillar ID correct
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40.003 Lid secure
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40.004 Lead-in thru base only
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40.005 Plastic bags installed & secure
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40.006 Foam bung fitted
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40.007 Minimum sheath height 50mm (30mm if in concrete and/or uneconomic to repair, 80mm for V3)
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40.008 Coloured zip ties to 25 pair groups (not too tight)
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40.009 Correct cable used
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40.01 Correct connectors used
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40.011 Circuit dedicated
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40.012 Service Lead labelled correctly
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40.013 Unused pairs capped
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40.014 Damaged conductors repaired
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40.015 Faulty connectors replaced
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40.016 Encapsulated loop resealed correctly
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40.017 V3: Lead-in customer and network labels OK
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40.018 Green cable tie on exchange side
41 BDD Terminal
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41.001 Pit lids secure/locked, with bung fitted where appropriate
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41.002 Pit installed correctly
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41.003 Radi: Base & lid clean, O ring seated correctly, O ring replaced upon entry
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41.004 O/J lid labelled
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41.005 Radi is correctly installed, thermal change and lead in
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41.006 2m loops at BDD pits
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41.007 2m insulated tail installed at last BDD
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41.008 Plastic bags installed & secure
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41.009 Coloured ties to 25 pair groups
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41.01 Correct cable used
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41.011 Correct connectors used
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41.012 Circuit dedicated
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41.013 Service Lead labelled correctly
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41.014 Unused pairs capped
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41.015 Damaged conductors repaired
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41.016 Faulty connectors replaced
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41.023 Site tidy, no task waste
42 PDS Terminal
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42.001 Pedestal - vertical, firm, depth
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42.002 Correct size pedestal used
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42.003 Lid secure
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42.004 PDS network labelled correctly
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42.005 Designed pair arrangement correct
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42.006 QF terminal labelling correct
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42.007 QF terminal secured to backing plate
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42.008 Foam bung fitted
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42.009 Adequate gel in quiet front
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42.01 Service Leads installed correctly
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42.011 Service Lead labelled correctly
43 Aerial Service Lead
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43.001 Correct Service Lead used
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43.002 No In span joints
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43.003 Tension, sag and twist correct
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43.004 Correct pole fittings used and installed (screw eyes, sash clamps)
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43.005 Lead-ins enter terminal correctly
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43.006 White pipe down poles
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43.007 600mm saddle spacing or 1500mm bandit spacing
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43.008 Roadway crossing min 5.5m height, elsewhere 4.25 metre height
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43.009 Loops on poles tied
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43.011 Lightning protection runs >500 metres
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43.012 Correct building fittings used (screw eyes, sash clamps)
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43.015 Site tidy, no task waste
44 Buried Service Lead
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44.001 Service Lead terminated correctly
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44.002 20mm pipe connected at Pedestal correctly - (bend into pedestal)
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44.003 20mm pipe connected at BDD correctly (50mm into BDD pit, 450mm deep)
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44.004 20mm pipe connected at RLG correctly (at base of DP, bend if room)
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44.005 Individual pipe & cable for installs of <100 metre
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44.006 Direct buried cable option (no pipe) for > 100 metre
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44.007 Green 20mm installed in trench
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44.008 White pipe above ground level
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44.009 Depth correct (450mm cover)
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44.01 Power/ Gas clearances correct
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44.011 Cable & pipe repair correct
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44.012 Reinstatement/ backfill satisfactory
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44.013 Pipe connected at ETP correctly (not glued)
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44.014 Overlay of Service Lead justified
45 ETP
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45.001 ETP physical alignment correct, all fittings secure, installation tidy
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45.002 ETP location: (buried lead in-300-1500mm) (AE lead in on facia/under eaves)
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45.003 ETP recessed (within cladding) location: 900-1500mm
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45.004 Aerial lead in to ETP correct eg termination hardware, position, tidy appearance
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45.005 20mm pipe to ETP is white only
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45.006 20mm pipe end (within ETP) is sealed with silicone and drainage holes left clear
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45.007 Premise cabling exit via back of ETP
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45.008 Premise cabling exit from ETP is sealed with silicone
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45.009 All connections via gel filled connectors
55 Network Records
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55.085 FRE generated to capture faults (where appropriate)