Rich Curtis

W04 Cancellation Report

Capture and understand cancellation reasons

Use this Template

Print as PDF

Use this Template

Information

Name & Tech Code
Conducted on

Job Type
Reason for Cancellation
- Access Restrictions
- Customer No Show
- Customer Working
- Dish/Cable Issues
- Health & Safety issues
- No Line Of Site
- Parking Restrictions
- Permission Required
- DAT Required
- SAT required
- Date unsuitable
- Customer changed mind
Add pictures of the property using skitch to highlight issues.
What have you done to try and resolve this?
Has this had a 2nd opinion?
Have you discussed this cancellation with a Team Manager?
What are your recommendations for getting this job completed?

Has another job been rebooked for this customer?
Has this been rebooked for DAT/SAT
Has everything been explained to this customer?
Engineer signature

Rich Curtis

W04 Cancellation Report

Capture and understand cancellation reasons

Use this Template

Print as PDF

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.