WCS57A - Customer Installations - duplicate

• Site conducted

  Select

• Conducted by

• Conducted on

  Date

• Contractor Company Name

  ETS

  Spotless

• Contract Number/Title

  South East (10510B Part 6)

  Northern (10510B Part 4)

  Southern (10510E Part 5)

• Persons Involved in Audit

• Region

  North

  South

  South East
• Location
  Address

• Work Order Number

• Is This a CUC Audit

  Yes

  No

• CUC Auditor Name

• NMI

• Job Type

  Select Reconnection Disconnection Final read Meter Query Cold Water Complaint Meter Exchange Maintain/ Reconfig Controlled Load Meter Test Install Controlled Load Equipment

  • Reconnection
  • Disconnection
  • Final read
  • Meter Query
  • Cold Water Complaint
  • Meter Exchange
  • Maintain/ Reconfig Controlled Load
  • Meter Test
  • Install Controlled Load Equipment

• What type of audit are you performing?

  Surveillance

  Post Install Site Visit

  Post Install Desktop

  Contractor Incident Audit

1. Job Briefing

• Are you aware of the SWMS/JSA relating to the work you are conducting?

  Yes

  No

  Expand

  N/A

• 1.1 Has the Worksite Supervisor in control been identified to all members of each work group?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 1.2 Has the scope and the extent of the services to be performed been discussed with and understood by each work group member?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 1.4 Are appropriate tasks being assigned to individual Operators or persons in control of a task?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 1.7 Has the relevant safe system of work been identified, and does each member of the work group have a full understanding of the content and the application to the work being undertaken by each work group member?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

2. Worksite Hazard Management

• 2 Has a Worksite Hazard Management Assessment been undertaken, documented and communicated by the Worksite Supervisor / Employee in Charge to each member of all work group(s)? (Reference: - Safe system of work.)

  Yes

  No

  Expand

  N/A

• 2.1 As the services being provided progress, have any additional hazards been identified at the worksite, recorded on an appropriate Worksite Hazard Management form(s) and discussed with each member of the work group by the Worksite Supervisor?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 2.13 Are Operators and Safety Observer suitably licensed, trained and competent to safely undertake tasks allocated to them in their work roles in accordance with requirements set out in the WCS Operator Competencies Table and the Service Provider’s Safe System of Work?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 2.4 Is an adequate supply of easily accessed cool and clean water with individual drinking containers available near the work site?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 2.5 Has safe access to clean toilets, considering the crew make-up been determined?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 2.6 Are hand washing facilities e.g. soap & water or alternative method provided?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 2.7 Has remote and isolated work been considered with appropriate actions?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

3. Safe Work Environment

• 3 Have the applicable hazard(s) been identified and relevant control measure(s) been implemented, and the level of planning been satisfied to eliminate / minimise all worksite hazards? (Reference:- Safe system of work, and MUTCD - Manual of Uniform Traffic Control Devices )

  Yes

  No

  Expand

  N/A

• 3.2 Has a Worksite Emergency Plan (Worksite Safety Management Plan) been established, available to all persons at the worksite, and being complied with (if applicable)? (Including clear rescue path identified, evacuation point established.)

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 3.3 When required, has an appropriate sized “No Go Area” been identified and delineated? (With barriers and signage in place.)

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 3.11 When working on or working near energised network, are protective barriers in place on all secondary points of contact that are within reach, prior to the commencement of work (including insulating mats and covers)?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 3.15 If suspected contaminated materials (e.g. Asbestos Contaminated Materials (ACM)) are located / identified:

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• Are appropriate measures taken to limit exposure?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• Are appropriate storage and disposal methods adopted?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• Is there compliance to current safe system of work?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 3.16 Are complete and in test rescue kits in place and prepared for use at the worksite prior to performance of any Services?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 3.17 Have all control measures been implemented / considered prior to working on energised electrical network?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 3.18 Has the applicable traffic management (for vehicular and pedestrian) control measures been established (for example correct placement of signs, cones and barriers) for each work task and has the levels of planning been satisfied (for example hand sketch, nominated WMS, Traffic Management Plan)?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 3.24 Do Operators demonstrate understanding / knowledge of confined spaces, their identification (limitations and conditions for entry to undertake work)?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 3.39 Is a two-person crew in attendance at a Customer’s premises to undertake all disconnection / de-energisation for non-payment and reconnection for non-payment?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 3.40 Is the Safety Observer at the Customer’s premises while disconnection / de-energisation for non-payment and reconnection for non-payment is occurring; identifying, taking the necessary actions and warning the Operator undertaking the work of developing situational hazards and deteriorating security at the worksite?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 3.41 When required, do Operators and persons in control of a task understand / demonstrate knowledge of approach distances? (Minimum safe approach distances maintained.)

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• Safe entry procedures understood and followed? (ie, visual confirmation of Dogs restrained)

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

4. Personal Protective Equipment, Tools, Vehicles and Plant

• 4 Are Personal Protective Equipment (PPE), Clothing, Tools, Equipment, Traffic Control Devices and Vehicles maintained in a serviceable condition, stored and utilised in the correct manner and where applicable the next test due date attached? (Reference:- Safe system of work)

  Yes

  No

  Expand

  N/A

• When checking vehicle suitability is vehicle within service and vehicle pre-start inspection checklist completed etc.

• 4.1 Is the PPE being used appropriate for individual risk and/or exposure to personnel?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 4.2 Is all PPE mechanically and electrically fit for purpose and in test? (Regular checks on functionality of safety /rescue equipment undertaken.)

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• Check Mutlimeter, LV RescueKit, phase rotation meter, Loop Impedence Meter, LV Gloves etc.

• Check Traffic Control Devices (Traffic Cones, Flashing Light, Signage) are stored on the vehicle and available for use where required.

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 4.33 Does each first aid kit at the Worksite meet requirements of safe system of work, in serviceable condition, in test and stored in correct manner?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 4.36 Is the communications equipment being used functional, appropriate for the operating environment and the individual risk and / or exposure to personnel?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

7. Environmental Management

• 7 Are worksite operations conducted such that there is no potential for environmental nuisance or harm to occur, with environmental considerations being managed effectively? (Reference:- Section 8 of WCS57)

  Yes

  No

  Expand

  N/A

• 7.30 Is equipment available for use to manage handling of Asbestos Containing Material and Operator aware of correct disposal techniques?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 7.37 Are hazardous contaminants (e.g. chemicals, oils, poison ) stored, utilised and disposed of in a manner that prevents environmental harm?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 7.43 Are invasive plants (weeds) species being identified at worksite?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 7.44 Is the uncontrolled transportation of invasive plant seed eliminated?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 7.45 Do Operators demonstrate understanding / knowledge and identification of invasive plants (measures taken to control the spread of invasive plants)?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 7.56 Was an Environmental Management Plan specifically issued for the worksite?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 7.65 Are Authority, Landholders and Occupiers and members of the public / local community environmental enquiries being addressed and managed correctly?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 7.76 Do Operators demonstrate understanding / knowledge and identification of animal and plant diseases, pests and other biosecurity matter (for example and not limited to Invasive Plants, Fire Ants, pathogens and exotic insects) potentially located in the region(s) they are operating and comply with the measures taken to control the spread of animal and plant diseases, pests and other biosecurity matter issued by the Authorities in control for their containment?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 7.78 Are all environmental and cultural heritage incidents being reported to the Energy Queensland Officer?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

16. Document and Record Management

• 16 All standards, specifications, documents, records and completed forms established as part of management of the services provided, completed, filed and available (all records well ordered)? (Reference:- Sections 9, 10 and 13 of WCS57)

  Yes

  No

  Expand

  N/A

• 16.1 Are all Work Group members aware of contents of appropriate standards, specifications, forms / documents and are they available at Worksite and in a serviceable condition?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 16.3 Are records of vehicle clean downs (Invasive Plants Management) being maintained?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 16.25 Are premises or metering equipment discrepancies being correctly recorded and Energy Queensland advised?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 16.26 Is accurate data being collected in either soft or hard copy as requested?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 16.27 Are metering work sheets being completed in accordance with work process?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 16.28 Is the field computer being operated correctly with correct data entry in accordance with work process and correct codes used as per list?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 16.29 Are appropriate Energy Queensland forms completed with all required data as work progresses?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 16.30 Are Energy Queensland Group forms for the Customer being left in accordance with work process?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 16.31 Are labels or stickers being attached in accordance with work process?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 16.32 Are records of defective Energy Queensland equipment being forwarded to Energy Queensland Officer for actioning in a timely manner?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 16.33 Are records of Safety / Environment incidents, complaints from public and all other parties, Worksite Hazard Management Records being completed and filed?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 16.34 Is replaced, adjusted or installed equipment being recorded via the field computer to Energy Queensland?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 16.38 Do personnel demonstrate knowledge of how to access information on the field computer?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 16.39 Is completion of work details being entered into ‘field computer’ accurate and complete?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 16.40 Is all other required completion of work documentation including paper forms being completed accurately and returned in accordance with appropriate processes and standards?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 16.70 Is Service Provider’s copy of the waiver (EGX Form 8798 - EEN CS000302F101) signed by the individual tenant / resident, being return to the Service Provider’s office, retained / filed and make available to Energy Queensland?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 16.71 Is the Service Provider immediately returning to Energy Queensland the controlled waiver booklet of numbered waivers (EGX Form 8798 - EEN CS000302F101) when fully used?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

17. Worksite Reinstatement

• 17 Is worksite being left clean and tidy during works and after completion of works (all debris removed from site that is then left in an acceptable condition)? (Reference:- Sections 9 of WCS57)

  Yes

  No

  Expand

  N/A

• 17.2 Is private property being left undamaged during and at completion of all services at worksite?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

18. Safety Consultation

• 18 Are all persons aware of the various means for raising safety / quality / environmental issues / concerns? (Reference:- Safe system of work)

  Yes

  No

  Expand

  N/A

• 18.1 Do personnel at worksite have any safety / quality / environmental concerns and are they being raised?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

26. Site Management

• 26 Is worksite location correctly identified for the services to be provided at that worksite(s)? (Reference:- Sections 9 of WCS57)

  Yes

  No

  Expand

  N/A

• 26.2 Is work area around site being cleared, ensuring safe access and work?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 26.12 Is compliance with restricted access area guidelines, permit requirements and conditions of entry occurring?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 26.42 Is approved disposal of all waste occurring?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

59. Testing Safe

• 59 Are appropriate examination and testing techniques being employed on poles and structures, exposed live parts, connections to low voltage network and atmosphere of confined spaces for access and safe work with all faults and potential hazards identified correctly? (Reference: - Safe system of work)

  Yes

  No

  Expand

  N/A

• 59.3 Are appropriate tests being conducted to check and confirm correct electrical connections as detailed in the EGX Work Practice WP1202 / EEN Reference BS001408R100?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

61. Service Delivery Standards

• 61 Have appropriate actions been undertaken to ensure all guaranteed service levels of electricity supply to Customers is maintained with minimum disruption to the public amenity? (Continuity of electricity supply and provision of adequate public lighting)? (Reference:- Electricity Distribution Network Code (Queensland))

  Yes

  No

  Expand

  N/A

• 61.1 Has correct notification of switching and planned electricity supply outages to Customers and Energy Queensland been undertaken and maintained on Energy Queensland's behalf?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 61.2 Are outage notices being delivered to the Customer premises within the notification time frames?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 61.3 Is a EGX Form 0003 / EEN Form 3 being completed and issued where defect(s) found to exist on Customer's installation?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 61.9 Are special needs Customers (e.g. registered life support Customers) being provided with 4 clear business days written notification (hand delivered) or at least 7 clear business days written notification (mailed out) prior to the planned outage?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 61.10 Is the minimum notification period for the receiving of notice of planned outages to electricity supply at Customer’s installations that does not require switching of the network by Energy Queensland being observed and not being compromised?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 61.11 Are all effected Customers being advised of the planned outage to electricity supply at their installation(s) that does not require switching of the network by the distribution of Form 1482 (or other nominated Energy Queensland Group form) within the notification time frames?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 61.12 Is the Service Provider or their nominated Operator using the system for recording and reporting the delivery of notice(s) to each individual premise, associated with a planned Customer outage(s)?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 61.13 Are the waivers (EGX Form 8798 - EEN CS000302F101) being used to obtain Customer agreement to forgo prior notification of planned outage to their electricity supply being fully completed and signed by both the Responsible Person at premises and the Operator requesting the waiver?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 61.14 Is the Service Provider or their nominated Operator providing Energy Queensland with full details of all planned outages to electricity supply at Customer’s installation that does not require switching of the network within the notification time frames; providing the data in an electronic format through the prescribed interfaces with Energy Queensland corporate systems (SANS System or EPP System)?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 61.15 Is the Service Provider or their nominated Operator providing Energy Queensland with full details of all completed works (jobs) and planned outages to Customer(s) electricity supply that does not require switching of the network within the notification time frames of the planned outage occurring and work being completed; providing the data in an electronic format through the prescribed interfaces with Energy Queensland corporate systems (SANS System or EPP System)?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

70. Service Delivery Standards – Customer’s Installation

• 70 Is Customer treated in compliance with the Energy Queensland Code of Conduct and Customer Care Requirements? (Reference: - Section 9 of WCS57)

  Yes

  No

  Expand

  N/A

• 70.1 Is or has the Customer been advised of the purpose for visit and upon work completion as required?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 70.2 Are Operators cleanly and neatly dressed in high visibility uniform with Operator’s Energy Queensland ID card worn and displayed?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 70.3 Is interaction with Customer controlled and acted in a courteous and respectful manner?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 70.4 Is correct premise located before entry and/or commencement of work?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 70.5 Are Operators responding positively to Customer's reasonable requests?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 70.6 Are response times being achieved within Standard Response Time allocated?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 70.7 Are agreed appointments times being met?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

71. Customer Installation Infrastructure Installation and Maintenance

• 71 Are appropriate measures being taken to ensure Customer installations and supporting electricity infrastructure is installed and connected to specification in the first instance and tested, repaired, replaced, disconnected and reconnected in a condition such that it remains fit for purpose? (Reference: - Section 9 of WCS57)

  Yes

  No

  Expand

  N/A

• 71.2 Are correct work techniques and processes being utilised for cold water complaint examination?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.3 Are correct work techniques and processes being utilised for restoration of supply?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.4 Are correct work techniques and processes being utilised for field visit non-disconnect?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.5 Are correct work techniques and processes being utilised for disconnection for non-payment?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.6 Are correct work techniques and processes being utilised for disconnection for final?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.7 Are correct work techniques and processes being utilised for other – disconnections / reconnections for emergency or request to work near?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.8 Are correct work techniques and processes being utilised for install / replace / maintain DNSP equipment?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.9 Are correct work techniques and processes being utilised for in-service compliance testing?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.10 Are meter enclosure switchboards checks undertaken in accordance with prescribed procedures?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.11 Is OH / UG service line integrity being checked for serviceability in accordance with prescribed procedures?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.12 Are Customer's installations being examined / tested in accordance with prescribed procedures?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.13 Is defective equipment, circuits or installations being identified and unserviceable - disconnected and labelled in accordance with prescribed procedures and a Form 003 issued to the Customer?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.14 Is main switch or circuit taped in "off" position in accordance with prescribed procedures?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.15 Is LOS of cold water complaint being identified, rectified or network equipment failure being reported to Energy Queensland Officer?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.16 Are electrical connections or terminals being checked for serviceability in accordance with prescribed procedures?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.17 Are electrical tests or measurements being conducted and in correct sequence in accordance with prescribed procedures?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.18 Is Customer's equipment and wiring being checked for tariff suitability in accordance with prescribed procedures?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.19 Are revenue protection processed (detection or illegal reconnection) being followed in accordance with prescribed procedures?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.20 Are measurement instruments fit for purpose and being correctly operated?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.21 Live work is not being undertaken unless live work procedures are available and being complied with?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.22 Is Energy Queensland Officer being advised when required, in accordance with detailed work process guidelines?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.23 Is correct material being used, recovered where appropriate and stored in a manner to prevent damage?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.24 Is DNSP equipment being installed, examined, altered, reprogrammed, repaired, replaced, or maintained in accordance with prescribed procedures?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.25 Are main switches turned off with seals, labels and sticker attached to the main switches in accordance with prescribed procedures?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

Additional Comments and Summary

• Add discussion for LVCM,Heat Management, Water bottles, Live work SWMS, COVID/HSE updates, Access to facilities, Training, General safety concerns

• Comments - For Urgent Attention

• Comments and Summary - General

• Site Management

Training

• Can you provide evidence of your most recent Statutory Training, ie. Pole Top Rescue, CPR, First Aid, LV Switchboard Rescue

  Yes

  No

  Expand

  N/A

• Have you been trained in LVCM?

  Yes

  No

  Expand

  N/A

• Do you have access to the Polarity App?

  Yes

  No

  Expand

  N/A

• Can you show me the processes relevant to performing this work?

  Yes

  No

  Expand

  N/A

F1. Site Management

• F1.1 Site reinstated and all waste removed (left clean and tidy after completion of works)

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• F1.3 ** Worksite left in a safe and non-hazardous condition and with no potential for environmental harm to occur

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• F1.6 ** Degradation of natural, historical or cultural resources has not occurred

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• F1.14 Damage to Customer’s property reported to Energy Queensland Officer

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• Other

F17. Customer Installations

• F17.1.1 ** Customer’s installation has been left in a condition where the wiring or electrical equipment is not likely to cause a fire, damage or a person to sustain an electric shock

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• F17.1.2 ** No exposed live terminal(s) left at installation or potential on the Customer’s earthing system

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• F17.1.3 ** Network Installation site left secured and not accessible by the public

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• F17.1.4 ** Work completed at correct Customer’s Installation as outlined on job request

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• F17.1.5 ** Correct DNSP equipment wiring configuration, connections and data recording

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• F17.1.6 Defective Customer equipment labelled unsafe or circuits disconnected and appropriate form(s) left including a Form 003 issued to the Customer

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• F17.1.7 Installation connected or reconnected in accordance with Customer Installation Manual requirements where appropriate

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• F17.1.8 DNSP equipment correctly sealed

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• F17.1.9 Installation complies with Queensland Electricity Connections Manual and Queensland Electricity Metering Manual or equivalent

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• F17.1.10 Accurate and complete data reflecting installation configuration recorded and submitted to Energy Queensland in a timely manner

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• F17.1.11 Correct forms, stickers and labels left in correct location at Customer’s installation

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• Other

F30. Documentation and Record Management

• F30.1.1 Documentation and test data correctly recorded

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• F30.1.3 Documentation complete and accurate

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• F30.1.5 Service Provider’s copy of the waiver (EGX Form 8798 - EEN CS000302F101), is signed by the individual tenant /resident, and is retained / filed and available to Energy Queensland

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• Other

1. Job Briefing

• 1 Has the Worksite Supervisor in control of the services been provided with and conducted a job briefing with all members of each work group involved? (Reference:- Safe system of work)

  Yes

  No

  Expand

  N/A

• 1.1 Has the Worksite Supervisor in control been identified to all members of each work group?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 1.2 Has the scope and the extent of the services to be performed been discussed with and understood by each work group member?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 1.4 Are appropriate tasks being assigned to individual Operators or persons in control of a task?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 1.7 Has the relevant safe system of work been identified, and does each member of the work group have a full understanding of the content and the application to the work being undertaken by each work group member?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

2. Worksite Hazard Management

• 2 Has a Worksite Hazard Management Assessment been undertaken, documented and communicated by the Worksite Supervisor / Employee in Charge to each member of all work group(s)? (Reference: - Safe system of work.)

  Yes

  No

  Expand

  N/A

• 2.1 As the services being provided progress, have any additional hazards been identified at the worksite, recorded on an appropriate Worksite Hazard Management form(s) and discussed with each member of the work group by the Worksite Supervisor?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 2.13 Are Operators and Safety Observer suitably licensed, trained and competent to safely undertake tasks allocated to them in their work roles in accordance with requirements set out in the WCS Operator Competencies Table and the Service Provider’s Safe System of Work?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 2.4 Is an adequate supply of easily accessed cool and clean water with individual drinking containers available near the work site?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 2.5 Has safe access to clean toilets, considering the crew make-up been determined?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 2.6 Are hand washing facilities e.g. soap & water or alternative method provided?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 2.7 Has remote and isolated work been considered?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

3. Safe Work Environment

• 3 Have the applicable hazard(s) been identified and relevant control measure(s) been implemented, and the level of planning been satisfied to eliminate / minimise all worksite hazards? (Reference:- Safe system of work, and MUTCD)

  Yes

  No

  Expand

  N/A

• 3.2 Has a Worksite Emergency Plan (Worksite Safety Management Plan) been established, available to all persons at the worksite, and being complied with (if applicable)? (Including clear rescue path identified, evacuation point established.)

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 3.3 When required, has an appropriate sized “No Go Area” been identified and delineated? (With barriers and signage in place.)

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 3.11 When working on or working near energised network, are protective barriers in place on all secondary points of contact that are within reach, prior to the commencement of work (including insulating mats and covers)?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 3.15 If suspected contaminated materials (e.g. Asbestos Contaminated Materials (ACM)) are located / identified:

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• Are appropriate measures taken to limit exposure?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• Are appropriate storage and disposal methods adopted?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• Is there compliance to current safe system of work?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 3.16 Are complete and in test rescue kits in place and prepared for use at the worksite prior to performance of any Services?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 3.17 Have all control measures been implemented / considered prior to working on energised electrical network?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 3.18 Has the applicable traffic management (for vehicular and pedestrian) control measures been established (for example correct placement of signs, cones and barriers) for each work task and has the levels of planning been satisfied (for example hand sketch, nominated WMS, Traffic Management Plan)?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 3.24 Do Operators demonstrate understanding / knowledge of confined spaces, their identification (limitations and conditions for entry to undertake work)?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 3.39 Is a two-person crew in attendance at a Customer’s premises to undertake all disconnection / de-energisation for non-payment and reconnection for non-payment?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 3.40 Is the Safety Observer at the Customer’s premises while disconnection / de-energisation for non-payment and reconnection for non-payment is occurring; identifying, taking the necessary actions and warning the Operator undertaking the work of developing situational hazards and deteriorating security at the worksite?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 3.41 When required, do Operators and persons in control of a task understand / demonstrate knowledge of approach distances? (Minimum safe approach distances maintained.)

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

4. Personal Protective Equipment, Tools, Vehicles and Plant

• 4 Are Personal Protective Equipment (PPE), Clothing, Tools, Equipment and Vehicles maintained in a serviceable condition, stored and utilised in the correct manner and where applicable the next test due date attached? (Reference:- Safe system of work)

  Yes

  No

  Expand

  N/A

• 4.1 Is the PPE being used appropriate for individual risk and/or exposure to personnel?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 4.2 Is all PPE mechanically and electrically fit for purpose and in test? (Regular checks on functionality of safety /rescue equipment undertaken.)

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 4.33 Does each first aid kit at the Worksite meet requirements of safe system of work, in serviceable condition, in test and stored in correct manner?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 4.36 Is the communications equipment being used functional, appropriate for the operating environment and the individual risk and / or exposure to personnel?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

7. Environmental Management

• 7 Are worksite operations conducted such that there is no potential for environmental nuisance or harm to occur, with environmental considerations being managed effectively? (Reference:- Section 8 of WCS57)

  Yes

  No

  Expand

  N/A

• 7.30 Is equipment available for use to manage handling of Asbestos Containing Material and Operator aware of correct disposal techniques?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 7.37 Are hazardous contaminants (e.g. chemicals, oils, poison ) stored, utilised and disposed of in a manner that prevents environmental harm?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 7.43 Are invasive plants (weeds) species being identified at worksite?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 7.44 Is the uncontrolled transportation of invasive plant seed eliminated?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 7.45 Do Operators demonstrate understanding / knowledge and identification of invasive plants (measures taken to control the spread of invasive plants)?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 7.56 Was an Environmental Management Plan specifically issued for the worksite?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 7.65 Are Authority, Landholders and Occupiers and members of the public / local community environmental enquiries being addressed and managed correctly?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 7.76 Do Operators demonstrate understanding / knowledge and identification of animal and plant diseases, pests and other biosecurity matter (for example and not limited to Invasive Plants, Fire Ants, pathogens and exotic insects) potentially located in the region(s) they are operating and comply with the measures taken to control the spread of animal and plant diseases, pests and other biosecurity matter issued by the Authorities in control for their containment?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 7.78 Are all environmental and cultural heritage incidents being reported to the Energy Queensland Officer?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

16. Document and Record Management

• 16 All standards, specifications, documents, records and completed forms established as part of management of the services provided, completed, filed and available (all records well ordered)? (Reference:- Sections 9, 10 and 13 of WCS57)

  Yes

  No

  Expand

  N/A

• 16.1 Are all Work Group members aware of contents of appropriate standards, specifications, forms / documents and are they available at Worksite and in a serviceable condition?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 16.3 Are records of vehicle clean downs (Invasive Plants Management) being maintained?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 16.25 Are premises or metering equipment discrepancies being correctly recorded and Energy Queensland advised?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 16.26 Is accurate data being collected in either soft or hard copy as requested?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 16.27 Are metering work sheets being completed in accordance with work process?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 16.28 Is the field computer being operated correctly with correct data entry in accordance with work process and correct codes used as per list?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 16.29 Are appropriate Energy Queensland forms completed with all required data as work progresses?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 16.30 Are Energy Queensland Group forms for the Customer being left in accordance with work process?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 16.31 Are labels or stickers being attached in accordance with work process?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 16.32 Are records of defective Energy Queensland equipment being forwarded to Energy Queensland Officer for actioning in a timely manner?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 16.33 Are records of Safety / Environment incidents, complaints from public and all other parties, Worksite Hazard Management Records being completed and filed?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 16.34 Is replaced, adjusted or installed equipment being recorded via the field computer to Energy Queensland?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 16.38 Do personnel demonstrate knowledge of how to access information on the field computer?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 16.39 Is completion of work details being entered into ‘field computer’ accurate and complete?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 16.40 Is all other required completion of work documentation including paper forms being completed accurately and returned in accordance with appropriate processes and standards?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 16.70 Is Service Provider’s copy of the waiver (EGX Form 8798 - EEN CS000302F101) signed by the individual tenant / resident, being return to the Service Provider’s office, retained / filed and make available to Energy Queensland?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 16.71 Is the Service Provider immediately returning to Energy Queensland the controlled waiver booklet of numbered waivers (EGX Form 8798 - EEN CS000302F101) when fully used?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

17. Worksite Reinstatement

• 17 Is worksite being left clean and tidy during works and after completion of works (all debris removed from site that is then left in an acceptable condition)? (Reference:- Sections 9 of WCS57)

  Yes

  No

  Expand

  N/A

• 17.2 Is private property being left undamaged during and at completion of all services at worksite?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

18. Safety Consultation

• 18 Are all persons aware of the various means for raising safety / quality / environmental issues / concerns? (Reference:- Safe system of work)

  Yes

  No

  Expand

  N/A

• 18.1 Do personnel at worksite have any safety / quality / environmental concerns and are they being raised?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

26. Site Management

• 26 Is worksite location correctly identified for the services to be provided at that worksite(s)? (Reference:- Sections 9 of WCS57)

  Yes

  No

  Expand

  N/A

• 26.2 Is work area around site being cleared, ensuring safe access and work?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 26.12 Is compliance with restricted access area guidelines, permit requirements and conditions of entry occurring?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 26.42 Is approved disposal of all waste occurring?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

59. Testing Safe

• 59 Are appropriate examination and testing techniques being employed on poles and structures, exposed live parts, connections to low voltage network and atmosphere of confined spaces for access and safe work with all faults and potential hazards identified correctly? (Reference: - Safe system of work)

  Yes

  No

  Expand

  N/A

• 59.3 Are appropriate tests being conducted to check and confirm correct electrical connections as detailed in the EGX Work Practice WP1202 / EEN Reference BS001408R100?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

61. Service Delivery Standards

• 61 Have appropriate actions been undertaken to ensure all guaranteed service levels of electricity supply to Customers is maintained with minimum disruption to the public amenity? (Continuity of electricity supply and provision of adequate public lighting)? (Reference:- Electricity Distribution Network Code (Queensland))

  Yes

  No

  Expand

  N/A

• 61.1 Has correct notification of switching and planned electricity supply outages to Customers and Energy Queensland been undertaken and maintained on Energy Queensland's behalf?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 61.2 Are outage notices being delivered to the Customer premises within the notification time frames?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 61.3 Is a EGX Form 0003 / EEN Form 3 being completed and issued where defect(s) found to exist on Customer's installation?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 61.9 Are special needs Customers (e.g. registered life support Customers) being provided with 4 clear business days written notification (hand delivered) or at least 7 clear business days written notification (mailed out) prior to the planned outage?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 61.10 Is the minimum notification period for the receiving of notice of planned outages to electricity supply at Customer’s installations that does not require switching of the network by Energy Queensland being observed and not being compromised?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 61.11 Are all effected Customers being advised of the planned outage to electricity supply at their installation(s) that does not require switching of the network by the distribution of Form 1482 (or other nominated Energy Queensland Group form) within the notification time frames?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 61.12 Is the Service Provider or their nominated Operator using the system for recording and reporting the delivery of notice(s) to each individual premise, associated with a planned Customer outage(s)?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 61.13 Are the waivers (EGX Form 8798 - EEN CS000302F101) being used to obtain Customer agreement to forgo prior notification of planned outage to their electricity supply being fully completed and signed by both the Responsible Person at premises and the Operator requesting the waiver?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 61.14 Is the Service Provider or their nominated Operator providing Energy Queensland with full details of all planned outages to electricity supply at Customer’s installation that does not require switching of the network within the notification time frames; providing the data in an electronic format through the prescribed interfaces with Energy Queensland corporate systems (SANS System or EPP System)?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 61.15 Is the Service Provider or their nominated Operator providing Energy Queensland with full details of all completed works (jobs) and planned outages to Customer(s) electricity supply that does not require switching of the network within the notification time frames of the planned outage occurring and work being completed; providing the data in an electronic format through the prescribed interfaces with Energy Queensland corporate systems (SANS System or EPP System)?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

70. Service Delivery Standards – Customer’s Installation

• 70 Is Customer treated in compliance with the Energy Queensland Code of Conduct and Customer Care Requirements? (Reference: - Section 9 of WCS57)

  Yes

  No

  Expand

  N/A

• 70.1 Is or has the Customer been advised of the purpose for visit and upon work completion as required?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 70.2 Are Operators cleanly and neatly dressed in high visibility uniform with Operator’s Energy Queensland ID card worn and displayed?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 70.3 Is interaction with Customer controlled and acted in a courteous and respectful manner?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 70.4 Is correct premise located before entry and/or commencement of work?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 70.5 Are Operators responding positively to Customer's reasonable requests?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 70.6 Are response times being achieved within Standard Response Time allocated?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 70.7 Are agreed appointments times being met?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

71. Customer Installation Infrastructure Installation and Maintenance

• 71 Are appropriate measures being taken to ensure Customer installations and supporting electricity infrastructure is installed and connected to specification in the first instance and tested, repaired, replaced, disconnected and reconnected in a condition such that it remains fit for purpose? (Reference: - Section 9 of WCS57)

  Yes

  No

  Expand

  N/A

• 71.2 Are correct work techniques and processes being utilised for cold water complaint examination?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.3 Are correct work techniques and processes being utilised for restoration of supply?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.4 Are correct work techniques and processes being utilised for field visit non-disconnect?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.5 Are correct work techniques and processes being utilised for disconnection for non-payment?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.6 Are correct work techniques and processes being utilised for disconnection for final?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.7 Are correct work techniques and processes being utilised for other – disconnections / reconnections for emergency or request to work near?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.8 Are correct work techniques and processes being utilised for install / replace / maintain DNSP equipment?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.9 Are correct work techniques and processes being utilised for in-service compliance testing?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.10 Are meter enclosure switchboards checks undertaken in accordance with prescribed procedures?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.11 Is OH / UG service line integrity being checked for serviceability in accordance with prescribed procedures?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.12 Are Customer's installations being examined / tested in accordance with prescribed procedures?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.13 Is defective equipment, circuits or installations being identified and unserviceable - disconnected and labelled in accordance with prescribed procedures and a Form 003 issued to the Customer?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.14 Is main switch or circuit taped in "off" position in accordance with prescribed procedures?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.15 Is LOS of cold water complaint being identified, rectified or network equipment failure being reported to Energy Queensland Officer?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.16 Are electrical connections or terminals being checked for serviceability in accordance with prescribed procedures?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.17 Are electrical tests or measurements being conducted and in correct sequence in accordance with prescribed procedures?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.18 Is Customer's equipment and wiring being checked for tariff suitability in accordance with prescribed procedures?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.19 Are revenue protection processed (detection or illegal reconnection) being followed in accordance with prescribed procedures?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.20 Are measurement instruments fit for purpose and being correctly operated?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.21 Live work is not being undertaken unless live work procedures are available and being complied with?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.22 Is Energy Queensland Officer being advised when required, in accordance with detailed work process guidelines?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.23 Is correct material being used, recovered where appropriate and stored in a manner to prevent damage?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.24 Is DNSP equipment being installed, examined, altered, reprogrammed, repaired, replaced, or maintained in accordance with prescribed procedures?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• 71.25 Are main switches turned off with seals, labels and sticker attached to the main switches in accordance with prescribed procedures?

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

Additional Comments and Summary

• Comments - For Urgent Attention

• Comments and Summary - General

• Site Management

F1. Site Management

• F1.1 Site reinstated and all waste removed (left clean and tidy after completion of works)

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• F1.3 ** Worksite left in a safe and non-hazardous condition and with no potential for environmental harm to occur

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• F1.6 ** Degradation of natural, historical or cultural resources has not occurred

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• F1.14 Damage to Customer’s property reported to Energy Queensland Officer

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• Other

F17. Customer Installations

• F17.1.1 ** Customer’s installation has been left in a condition where the wiring or electrical equipment is not likely to cause a fire, damage or a person to sustain an electric shock

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• F17.1.2 ** No exposed live terminal(s) left at installation or potential on the Customer’s earthing system

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• F17.1.3 ** Network Installation site left secured and not accessible by the public

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• F17.1.4 ** Work completed at correct Customer’s Installation as outlined on job request

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• F17.1.5 ** Correct DNSP equipment wiring configuration, connections and data recording

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• F17.1.6 Defective Customer equipment labelled unsafe or circuits disconnected and appropriate form(s) left including a Form 003 issued to the Customer

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• F17.1.7 Installation connected or reconnected in accordance with Customer Installation Manual requirements where appropriate

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• F17.1.8 DNSP equipment correctly sealed

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• F17.1.9 Installation complies with Queensland Electricity Connections Manual and Queensland Electricity Metering Manual or equivalent

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• F17.1.10 Accurate and complete data reflecting installation configuration recorded and submitted to Energy Queensland in a timely manner

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• F17.1.11 Correct forms, stickers and labels left in correct location at Customer’s installation

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• Other

F30. Documentation and Record Management

• F30.1.1 Documentation and test data correctly recorded

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• F30.1.3 Documentation complete and accurate

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• F30.1.5 Service Provider’s copy of the waiver (EGX Form 8798 - EEN CS000302F101), is signed by the individual tenant /resident, and is retained / filed and available to Energy Queensland

  Select Compliant Observation Positive Safety Behaviour Third Party Damage Low Risk Non-conformance Medium Risk Non-conformance High Risk Non-conformance N/A

  • Compliant
  • Observation
  • Positive Safety Behaviour
  • Third Party Damage
  • Low Risk Non-conformance
  • Medium Risk Non-conformance
  • High Risk Non-conformance
  • N/A

• Other

• Audit Summary