Weekly Full Ops Audit

• Site conducted

  Select

• Conducted on

  Date

• Completed by

• Location
  Address

• Shift Runner FOH

• Shift Runner BOH

External Areas

• Is the A Board out and attractive?

  Yes

  No

  N/A

• Is there current and correctly sized posters in all vinyl window spaces?

  Yes

  No

  N/A

• Is the front entrance door swept?

  Yes

  No

  N/A

• Is the fire bucket out, clean and full of sand?

  Yes

  No

  N/A

• Does EVERY outside tables have an attractive plant (aka, not dead and not tiny)

  Yes

  No

  N/A

• Is the outside area swept and clean?

  Yes

  No

  N/A

• Planters Only: Do all external/fixed/wheel in&out planters have plants in, are they alive and attractive?

  Yes

  No

  N/A

Front of House

• Are all internal plants alive and attractive?

  Yes

  No

  N/A

• Are there any cobwebs?

  Yes

  No

  N/A

• Is there at least one water station set up and attractive? (Plenty of glasses/clean jug/lid on the jug/stand)

  Yes

  No

  N/A

• Is table ATD good? Each table with full salt/pepper, full and clean sugar pot, all tables match and all QR codes facing the door

  Yes

  No

  N/A

• Waiter stations are stocked with napkins, sauces and menus and there is enough for service

  Yes

  No

  N/A

• Are the stairs, ledges and general areas clean?

  Yes

  No

  N/A

• Is there a Canine area with dog bowls, dog treats and the canine code?

  Yes

  No

  N/A

• Is the book shelf neat, clean, tidy and well stocked?

  Yes

  No

  N/A

• Are there any light bulb out? (Good is Zero bulbs out, Fair is 1 or 2 bulbs out and Poor is more than 2 out)

  Good

  Fair

  Poor

  N/A

• Hash wash stations are setup with soap available and blue roll

  Yes

  No

  N/A

• Is the back bar cluttered? - Not sold, not seen (Paperwork, laptops, pens, personal items)

  Yes

  No

  N/A

• Is the bar clean? Check inside bin cubbyholes!

  Yes

  No

  N/A

• Is the bar "office" cabinet door shut when not in use?

  Yes

  No

  N/A

• Dishwasher has cleaning chemicals stocked

  Yes

  No

  N/A

• Is the FOH diary completed?

  Yes

  No

  N/A

• Fruit and Juices are fully labelled and in date

  Yes

  No

  N/A

• Is the bar milk chiller as full as possible with milk products for coffee?

  Yes

  No

  N/A

• Do all coffee syrups have a pump?

  Yes

  No

  N/A

• Is there enough coffee equipment for a busy Saturday brunch? (Cups/Mugs/Teapots/Saucers/Flat white glasses and saucers/Teaspoons)

  Yes

  No

  N/A

• Coffee station is adequately stocked and clean, ready to go for peak service - no "threats"

  Yes

  No

  N/A

• Bar is prepared for busy service, fruits prepped, juices and syrups are topped up, ice is available, oranges available

  Yes

  No

  N/A

• Cake display is on the front bar and looking attractive

  Yes

  No

  N/A

• The current atmospherics are reflective of the time of day (candles/lights/music/volume)

  Yes

  No

  N/A

• There is no excess dirty/uncleared tables - If so, team are actively clearing tables

  Yes

  No

  N/A

• Social media has been completed today

  Yes

  No

  N/A

Toilets

• Toilets are clean, especially baseboards and the wall under hand dryers

  Yes

  No

  N/A

• Toilet brushes are clean and not rusty

  Yes

  No

  N/A

• Is there toilet roll available in every cubicle?

  Yes

  No

  N/A

• Soap is available in each dispenser

  Yes

  No

  N/A

• Toilet checks are up to date

  Yes

  No

  N/A

Kitchen

• Does the kitchen have scoops in all the correct products?

  Yes

  No

  N/A

• Is there any evidence of OOD product or unlabelled product?

  Yes

  No

  N/A

• All products uncovered ready for service

  Yes

  No

  N/A

• Is the walk in fridge stored correctly - Raw food below RTE food?

  Yes

  No

  N/A

• Are fridge maps being followed correctly - Do draws and products match?

  Yes

  No

  N/A

• Is the kitchen neat, clean and tidy?

  Good

  Fair

  Poor

  N/A

• Is low level cleaning to an acceptable standard?

  Good

  Fair

  Poor

  N/A

• Is there any food or equipment stored on the floor?

  Yes

  No

  N/A

• Are the kitchen draws well organised with dividers?

  Yes

  No

  N/A

• Are high price cost items portioned? (Protein/Vegan bacon/Salmon)

  Yes

  No

  N/A

• Is there blue roll in all holders?

  Yes

  No

  N/A

• Are equipment and surfaces clean?

  Yes

  No

  N/A

Food and Drink

• Ordered food item is delivered as per the spec

  Yes

  No

  N/A

• Food wait time (minutes)

• Ordered drink item is delivered as per spec

  Yes

  No

  N/A

• Drink wait time (minutes)

Compliance

• There is no slips, trips and fall hazards present

  Good

  Fair

  Poor

  N/A

• Fire exits are unlocked but kept closed when not in use

  Yes

  No

  N/A

• Gas bottles are chained up or laid flat, both in the cellar and outside areas

  Yes

  No

  N/A

• Cellar PPE box is available and stocked

  Yes

  No

  N/A

• Is the Ice Machine clean and have a signed cleaning schedule? (No evidence of build up)

  Yes

  No

  N/A

• Are fire checks completed? Weekly & Monthly.

  Yes

  No

  N/A

• Have Risk Assessments been signed and in date?

  Yes

  No

  N/A

• Is the DPS form up to date?

  Yes

  No

  N/A

• Team are confident in allergen process - Quiz the shift managers and check for confidence

  Yes

  No

  N/A

Cash Control

• Tills have been counted & totals recorded

  Yes

  No

  N/A

• Safe has been counted and is "held" by the shift manager - totals have been recorded

  Yes

  No

  N/A

House Keeping

• Is the boiler room empty?

  Yes

  No

  N/A

• Cellar is neat, clean and tidy - empty kegs have been removed and stacked outside

  Yes

  No

  N/A

• Back areas (side alley and outside the bottle room) is neat, clean and tidy, no excess trash or litter

  Yes

  No

  N/A

• Pablo Only: Pass room is neat, clean and tidy - dirty plates are stacked and cutlery/mugs/cups in a bus tray. There is no excess and is being regularly sent to the kitchen

  Yes

  No

  N/A

• Bottle room is LOCKED and tidy where possible

  Yes

  No

  N/A

• Cleaning cupboard is LOCKED

  Yes

  No

  N/A

• Office is well organised and tidy - No excess clutter

  Yes

  No

  N/A

• What was good on this visit?

• What could have been improved on this visit?

• Signature

  Sign