WEEKLY STORE WALK (DETAILED)

• Site conducted

  Select

• Document No.

• Conducted on

  Date

• Prepared by

• Location
  Address

• Use this checklist to confirm your store is SAFE and that STORE STANDARDS are at a high standard.

• IMPORTANT: This checklist does not replace any of the safety documents that are already in place. It is for internal store use only.

STORE EXTERIOR & CAR PARK

• THIS SECTION COVERS A FULL EXTERNAL WALK OF YOUR SITE, FROM CAR PARK TO SIGNAGE & GENERAL HOUSEKEEPING OF YOUR BUILDING

• IS EXTERNAL SIGNAGE IN GOOD CONDITION?

  Yes

  No

  N/A

• IS THE SITE FREE FROM BREAK IN'S & IS ALL PRODUCT SECURE?

  Yes

  No

  N/A

• IS THE EXTERIOR & CAR PARK FREE FROM WEEDS, RUBBISH & GRAFFITI?

  Yes

  No

  N/A

• IS LINE MARKING IN GOOD CONDITION, NO POT HOLES IN CAR PARK, BUMPER STOPS IN GOOD CONDITION, GARDENS WELL MAINTAINED, AND SAFETY SIGNS IN PLACE ?

  Yes

  No

  N/A

• ARE WINDOWS CLEAN & IN GOOD CONDITION WITH NO COBWEBS & MINIMAL POSTERS (CURRENT) ON GLASS DOORS?

  Yes

  No

  N/A

• IS THE SITE SAFE? (i.e. no slip or trip hazards, etc...)

  Yes

  No

  N/A

• GENERAL COMMENTS:

STORE ENTRY RETAIL, COUNTERS, REGISTER AREAS (DIY)RETAIL

• THIS SECTION COVERS LOOK A FEEL OF YOUR STORE ENTRY, SERVICE COUNTERS IN RETAIL REGISTERS/PAINT & HELPFUL HUBS

• ARE STAFF IN APPROPRIATE DRESS CODE & WITH NAME BADGES VISIBLE?

  Yes

  No

  N/A

• IS THE CATALOGUE STAND FULL & THE STORE SET UP WITH CURRENT PROMOTIONAL/SEASONAL SIGNAGE?

  Yes

  No

  N/A

• ARE BASKETS & TROLLEYS AVAILABLE?

  Yes

  No

  N/A

• ARE FLOORS CLEAR OF CLUTTER & RUBBISH?

  Yes

  No

  N/A

• ARE COUNTERS CLEAR OF CLUTTER & EXCESS STOCK?

  Yes

  No

  N/A

• ARE COUNTERS FREE FROM STICKY TAPE, LABELS, AND EXCESSIVE SIGNAGE?

  Yes

  No

  N/A

• ARE MIGHTY REWARDS OR DIY REWARDS CARDS & GIFT CARDS AVAILABLE?

  Yes

  No

  N/A

• ARE STOCK DISPLAYS FULL & PROVIDE A SELL MENTALITY?

  Yes

  No

  N/A

• ARE STAFF AVAILABLE TO SERVE & NO LONG QUEUES?

  Yes

  No

  N/A

• IS THIS AREA SAFE? (Free of trips & slips hazards)

  Select Yes No N/A

  • Yes
  • No
  • N/A

• GENERAL COMMENTS:

STORE ENTRY TRADE AND TRADE COUNTER

• THIS SECTION COVERS LOOK A FEEL OF YOUR STORE ENTRY TO TRADE, TRADE COUNTERS & & GENERAL CUSTOMER EXPECTATIONS

• ARE BASKETS & TROLLEYS AVAILABLE?

  Yes

  No

  N/A

• IS THE CATALOGUE STAND FULL & IS STORE SET UP WITH CURRENT PROMOTIONAL/SEASONAL SIGNAGE?

  Yes

  No

  N/A

• ARE COUNTERS CLEAR OF CLUTTER & EXCESS STOCK?

  Yes

  No

  N/A

• ARE STAFF AVAILABLE TO SERVE & NO LONG QUEUES?

  Yes

  No

  N/A

• ARE STAFF IN APPROPRIATE DRESS CODE WITH NAME BADGES VISIBLE?

  Yes

  No

  N/A

• ARE THERE TRADE PLUS LEAFLETS & GIFT CARDS AVAILABLE?

  Yes

  No

  N/A

• ARE DUMP BINS & END CAPS FULL, TICKETED & SUITABLE TO CURRENT SEASONAL/PROMOTIONAL ACTIVITY?

  Yes

  No

  N/A

• IS THE COFFEE MACHINE FILLED AND CLEAN?

  Yes

  No

  N/A

• IS THE FLOOR CLEAR OF CLUTTER & RUBBISH?

  Yes

  No

  N/A

• IS THIS AREA SAFE? (Free of trips & slips hazards)

  Yes

  No

  N/A

• GENERAL COMMENTS:

TRADE YARD AND DRIVE THRU

• ARE ALL STAFF IN UNIFORM [HI VIS] & WEARING A NAME BADGE?

  Yes

  No

  N/A

• ARE ALL CUSTOMERS BEING ATTENDED TO IN THE TRADE YARD AND DRIVE THRU?

  Yes

  No

  N/A

• ARE TRADE IMPULSE LINES FULL & CURRENT?

  Yes

  No

  N/A

• IS THE YARD/DRIVE THRU TIDY & FREE FROM RUBBISH?

  Yes

  No

  N/A

• IS THE TRADE YARD FREE FROM DAMAGED STOCK?

  Yes

  No

  N/A

• ARE YARDS DOCKETS IN USE AND BEING RECONCILED EACH DAY?

  Yes

  No

  N/A

• IS THIS AREA SAFE? (Free of trips & slips hazards)

  Yes

  No

  N/A

• GENERAL COMMENTS:

DEPARTMENT, AISLES AND FIXTURES

• THIS SECTION COVERS THE RETAIL FLOOR, FROM THE POWER AISLES TO THE DEPARTMENTS, TO COMPLETE THIS SECTION YOU MUST WALK ALL AISLE IN THE STORE

• POWER AISLE EXAMPLE

  

• ARE DUMP BINS & END CAPS FULL, TICKETED & SUITABLE TO CURRENT SEASONAL/PROMOTIONAL ACTIVITY?

  Yes

  No

  N/A

• ARE THERE ANY HOUSEKEEPING CONCERNS I.E. DUST, RUBBISH, EMPTY BOXES, STOCK ON FLOOR OR UNDER FIXTURES?

  Yes

  No

  N/A

• Dept Out of Stock Count

Out of Stock Count

• Dept Name: Count:

• ARE TICKETING STANDARDS MAINTAINED?

  Yes

  No

  N/A

• ARE SHELF TICKETS &/OR SHELF TALKERS AVAILABLE ON ALL PRODUCTS?

  Yes

  No

  N/A

• IS THE CLIP STRIP PROGRAM MAINTAINED & RELEVANT TO DEPARTMENTS?

  Yes

  No

  N/A

• IS THE CURRENT CATALOGUE OR OTHER PROMOTIONAL ACTIVITY WELL EXECUTED?

  Yes

  No

  N/A

• IS THIS AREA SAFE? (Free of trips & slips hazards)

  Yes

  No

  N/A

• GENERAL COMMENTS:

INVENTORY CONTROL

• HAVE GENERAL STOCK ORDERS, CUSTOMER ORDERS & PROMO ORDERS BEEN SENT ON TIME?

  Yes

  No

  N/A

• IS GOODS INWARDS CLEAR & STOCK PUT AWAY?

  Yes

  No

  N/A

• ARE INVOICING & CLAIMS UP TO DATE?

  Yes

  No

  N/A

• ARE INVENTORY REPORTS UP TO DATE AND BEING ACTIONED REGULARLY?

  Yes

  No

  N/A

• NEGATIVE STOCKS (DAILY)
  INTER-BRANCH TRANSFERS (WEEKLY)
  OPEN PURCHASE ORDERS (WEEKLY)
  OPEN SALES/CUSTOMER ORDERS (DAILY)
  STOCK ADJUSTMENTS FROM PREVIOUS DAY (DAILY)
  FULL STORE GAP SCANS/MANAGEMENT (WEEKLY)

• GENERAL COMMENTS:

GENERAL QUESTIONS

• ARE STORE TV'S TURNED ON, ILLUMINATED DISPLAY STANDS SWITCHED ON, DRINKS MACHINE, & COFFEE MACHINE FULL & CLEAN?

  Yes

  No

  N/A

• IS THE STORE COMMUNICATION BOARD UP TO DATE?

  Yes

  No

  N/A

• HAVE THE BINS BEEN EMPTIED?

  Yes

  No

  N/A

• ARE OFFICES AND OTHER BACK OF HOUSE AREAS CLEAN, SAFE, AND WELL MAINTAINED?

  Yes

  No

  N/A

• GENERAL COMMENTS & SAFETY NOTES: