Olabisi Lawson

3.2.3 b Non-conformances Complaint/ Log

The purpose of this document is to define the procedure followed by the company for handling customer’s complaints, which are related with the quality and safety of the products.

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Title Page

Prepared by
Location
Date/Time

Non-conformances/ Complaint Log

Source
Nonconformity Description
Date
Name
Observation
Categories (minor/major/critical)
Evidence
Root Cause - 5 Why technique
Department
Correction action required
Estimated Completion Time
Status
Closure Verification
Corrective Action:
Verified and Validated by:
Signature

Olabisi Lawson

3.2.3 b Non-conformances Complaint/ Log

The purpose of this document is to define the procedure followed by the company for handling customer’s complaints, which are related with the quality and safety of the products.

Use this Template

Print as PDF

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.