Absence Health Check

Is Absence discussed at all Handover Meetings?

Is there a process set up for long term colleagues?

Are Fit Notes tracked in store?

Is the Absence Log Book reviewed daily?

Do all absent individuals have proactive planning or an action plan in place for their return?

Are individual managers given the accountability for outstanding meetings?

Are the RTW log, RTW Meetings, ARM Meetings paperwork completed correctly?

Does the Duty Manager hold the Absence phone?

Is there a Duty Managers rota visible for colleagues to see?

Are meetings completed on day of return?

Can Team Managers appropriately calculate Absence %?

Are RTW entered into the Absence log correctly?

Have any AWOL absences been recorded in the Absence log in the last 8 weeks?

If ‘YES’ has the correct action been taken? (Check an example)

Can Team Managers describe the AWOL process? (Sample 2 Managers)

Does the RTW tracker show dates of completion against due dates?

Have ARM’s been completed within timescales in the last 8 weeks?

Do all Long Term have case maps?

Are there any cases that are past the agreed support period?

Are all Lead/Store Managers aware of long term cases?

Is Absence discussed in weekly team Meetings to build capability?

Are all managers validated and training records signed for Absence?

Is there a store plan and is it written down?

Is the Store Manager reviewing Absence and driving improvements with managers?

Can managers describe why planned Absence is better? (Sample 2 Managers)

Can managers describe what tools we have to encourage flexibility?

Does the store have an active WMTY plan? Is it visible?

Does the Store Manager recognise staff that return to work?

Does the Store Manager start JTPM talking about Absence?