ACCESSIBLE COACH INSPECTION RECORD

• Conducted on

  Date

• Prepared by

• Location

  Polmadie

  Wembley

  Fort William

  Aberdeen

  Inverness

• Service

  Select 1M11 GLA-EUS 1S26 EUS-Low 1C11 EDI-EUS 1S25 EUS-High 1M16 INV-EDI 1B16 ABE-EDI 1B01 FWI-EDI

  • 1M11 GLA-EUS
  • 1S26 EUS-Low
  • 1C11 EDI-EUS
  • 1S25 EUS-High
  • 1M16 INV-EDI
  • 1B16 ABE-EDI
  • 1B01 FWI-EDI

• Coach

  Select 15201 15208 15202 15209 15203 15205 15204 15207 15210 15206 15211 15212 15213 15214

  • 15201
  • 15208
  • 15202
  • 15209
  • 15203
  • 15205
  • 15204
  • 15207
  • 15210
  • 15206
  • 15211
  • 15212
  • 15213
  • 15214

• ROOM NUMBER

PRESENTATION STANDARD

• ROOM SERVICE MENU (X1) ON BED

  Yes

  No

  N/A

• GIFT BAG WITH CORRECT CONTENTS (x2) ON BED

  Yes

  No

  N/A

• HAND TOWEL (x2) NEATLY HUNG UNDER SINK

  Yes

  No

  N/A

• DOUBLE/CLUB BREAKFAST CARD (x2) HUNG ON HOOK

  Yes

  No

  N/A

• COAT HANGER (X2) HUNG ON HOOK

  Yes

  No

  N/A

• BED MAT (x1) ON BED

  Yes

  No

  N/A

• POSTER ON WALL WITH NO DAMAGE

  Yes

  No

  N/A

• MAIN LIGHT ON

  Yes

  No

  N/A

• WINDOW LIGHT OFF

  Yes

  No

  N/A

• READING LIGHTS OFF

  Yes

  No

  N/A

• BLIND CLOSED

  Yes

  No

  N/A

• HVAC SET TO MIDPOINT

  Yes

  No

  N/A

• RFID LOCK SET TO OPEN MODE

  Yes

  No

  N/A

CLEANING STANDARD - DOUBLE ROOM

• FLOOR HOOVERED & LITTER PICK COMPLETED

  Yes

  No

  N/A

• TOP BERTH STOWED AWAY

  Yes

  No

  N/A

• BIN EMPTIED & RELINED

  Yes

  No

  N/A

• SINK CLEANED

  Yes

  No

  N/A

• TRAY TABLE CLEANED

  Yes

  No

  N/A

BED STANDARD - DOUBLE ROOM

• MATTRESS PROTECTOR PRESENT

  Yes

  No

  N/A

• BED MADE, FREE FROM STAINS AND RIPS

  Yes

  No

  N/A

• 2 X PILLOWS ON TOP

  Yes

  No

  N/A

• ROOM NUMBER

PRESENTATION STANDARD

• ROOM SERVICE MENU (X1) ON BED

  Yes

  No

  N/A

• GIFT BAG WITH CORRECT CONTENTS (X2 IF TWIN) ON BED

  Yes

  No

  N/A

• HAND TOWEL (X2 IF TWIN) NEATLY HUNG UNDER SINK

  Yes

  No

  N/A

• CLASSIC BREAKFAST CARD (X2 IF TWIN) HUNG ON HOOK

  Yes

  No

  N/A

• COAT HANGER (X2) HUNG ON HOOK

  Yes

  No

  N/A

• BED MAT ON BOTTOM BUNK

  Yes

  No

  N/A

• MAIN LIGHT ON

  Yes

  No

  N/A

• WINDOW LIGHT OFF

  Yes

  No

  N/A

• READING LIGHTS OFF

  Yes

  No

  N/A

• BLIND CLOSED

  Yes

  No

  N/A

• HVAC SET TO MIDPOINT

  Yes

  No

  N/A

• RFID LOCK SET TO OPEN MODE

  Yes

  No

  N/A

CLEANING STANDARD - CLASSIC ROOM

• FLOOR HOOVERED & LITTER PICK COMPLETED

  Yes

  No

  N/A

• BIN EMPTIED & RELINED

  Yes

  No

  N/A

• SINK CLEANED

  Yes

  No

  N/A

• TRAY TABLE CLEANED

  Yes

  No

  N/A

BED STANDARD - CLASSIC ROOM

• MATTRESS PROTECTOR PRESENT

  Yes

  No

  N/A

• BED MADE, FREE FROM STAINS AND RIPS

  Yes

  No

  N/A

• 2 X PILLOWS ON TOP

  Yes

  No

  N/A

• LADDER PRESENT & FITTED (IF TWIN)

  Yes

  No

  N/A

• ROOM NUMBER

PRESENTATION STANDARD

• ROOM SERVICE MENU (X1) ON BED

  Yes

  No

  N/A

• GIFT BAG WITH CORRECT CONTENTS (X2 IF TWIN) ON BED

  Yes

  No

  N/A

• HAND TOWEL (X2 IF TWIN) NEATLY HUNG UNDER SINK

  Yes

  No

  N/A

• CLASSIC BREAKFAST CARD (X2 IF TWIN) HUNG ON HOOK

  Yes

  No

  N/A

• COAT HANGER (X2) HUNG ON HOOK

  Yes

  No

  N/A

• BED MAT ON BOTTOM BUNK

  Yes

  No

  N/A

• MAIN LIGHT ON

  Yes

  No

  N/A

• WINDOW LIGHT OFF

  Yes

  No

  N/A

• READING LIGHTS OFF

  Yes

  No

  N/A

• BLIND CLOSED

  Yes

  No

  N/A

• HVAC SET TO MIDPOINT

  Yes

  No

  N/A

• RFID LOCK SET TO OPEN MODE

  Yes

  No

  N/A

CLEANING STANDARD - CLASSIC ROOM

• FLOOR HOOVERED & LITTER PICK COMPLETED

  Yes

  No

  N/A

• BIN EMPTIED & RELINED

  Yes

  No

  N/A

• SINK CLEANED

  Yes

  No

  N/A

• TRAY TABLE CLEANED

  Yes

  No

  N/A

BED STANDARD - CLASSIC ROOM

• MATTRESS PROTECTOR PRESENT

  Yes

  No

  N/A

• BED MADE, FREE FROM STAINS AND RIPS

  Yes

  No

  N/A

• 2 X PILLOWS ON TOP

  Yes

  No

  N/A

• LADDER PRESENT & FITTED (IF TWIN)

  Yes

  No

  N/A

• ROOM NUMBER

PRESENTATION STANDARD

• ROOM SERVICE MENU (X1) ON BED

  Yes

  No

  N/A

• GIFT BAG WITH CORRECT CONTENTS (x2) ON BED

  Yes

  No

  N/A

• HAND TOWEL (x2) NEATLY HUNG UNDER SINK

  Yes

  No

  N/A

• DOUBLE/CLUB BREAKFAST CARD (x2) HUNG ON HOOK

  Yes

  No

  N/A

• COAT HANGER (X2) HUNG ON HOOK

  Yes

  No

  N/A

• BED MAT (x1) ON BED

  Yes

  No

  N/A

• POSTER ON WALL WITH NO DAMAGE

  Yes

  No

  N/A

• MAIN LIGHT ON

  Yes

  No

  N/A

• WINDOW LIGHT OFF

  Yes

  No

  N/A

• READING LIGHTS OFF

  Yes

  No

  N/A

• BLIND CLOSED

  Yes

  No

  N/A

• HVAC SET TO MIDPOINT

  Yes

  No

  N/A

• RFID LOCK SET TO OPEN MODE

  Yes

  No

  N/A

CLEANING STANDARD - DOUBLE ROOM

• FLOOR HOOVERED & LITTER PICK COMPLETED

  Yes

  No

  N/A

• TOP BERTH STOWED AWAY

  Yes

  No

  N/A

• BIN EMPTIED & RELINED

  Yes

  No

  N/A

• SINK CLEANED

  Yes

  No

  N/A

• TRAY TABLE CLEANED

  Yes

  No

  N/A

BED STANDARD - DOUBLE ROOM

• MATTRESS PROTECTOR PRESENT

  Yes

  No

  N/A

• BED MADE, FREE FROM STAINS AND RIPS

  Yes

  No

  N/A

• 2 X PILLOWS ON TOP

  Yes

  No

  N/A

ENSUITE STANDARD - DOUBLE ROOM

• TOILET BOWL, SEAT, LID & PEDESTAL CLEANED

  Yes

  No

  N/A

• HARD SURFACES & SHOWER HEAD CLEANED

  Yes

  No

  N/A

• TOWEL BAG (X2) WITH ONE BATH SHEET & ONE TOILET ROLL PRESENT

  Yes

  No

  N/A

• BIN EMPTIED & RELINED

  Yes

  No

  N/A

• ROOM NUMBER

PRESENTATION STANDARD

• ROOM SERVICE MENU (X1) ON BED

  Yes

  No

  N/A

• GIFT BAG WITH CORRECT CONTENTS (x2) ON BED

  Yes

  No

  N/A

• HAND TOWEL (x2) NEATLY HUNG UNDER SINK

  Yes

  No

  N/A

• DOUBLE/CLUB BREAKFAST CARD (x2) HUNG ON HOOK

  Yes

  No

  N/A

• COAT HANGER (X2) HUNG ON HOOK

  Yes

  No

  N/A

• BED MAT (x1) ON BED

  Yes

  No

  N/A

• POSTER ON WALL WITH NO DAMAGE

  Yes

  No

  N/A

• MAIN LIGHT ON

  Yes

  No

  N/A

• WINDOW LIGHT OFF

  Yes

  No

  N/A

• READING LIGHTS OFF

  Yes

  No

  N/A

• BLIND CLOSED

  Yes

  No

  N/A

• HVAC SET TO MIDPOINT

  Yes

  No

  N/A

• RFID LOCK SET TO OPEN MODE

  Yes

  No

  N/A

CLEANING STANDARD - DOUBLE ROOM

• FLOOR HOOVERED & LITTER PICK COMPLETED

  Yes

  No

  N/A

• TOP BERTH STOWED AWAY

  Yes

  No

  N/A

• BIN EMPTIED & RELINED

  Yes

  No

  N/A

• SINK CLEANED

  Yes

  No

  N/A

• TRAY TABLE CLEANED

  Yes

  No

  N/A

BED STANDARD - DOUBLE ROOM

• MATTRESS PROTECTOR PRESENT

  Yes

  No

  N/A

• BED MADE, FREE FROM STAINS AND RIPS

  Yes

  No

  N/A

• 2 X PILLOWS ON TOP

  Yes

  No

  N/A

ENSUITE STANDARD - DOUBLE ROOM

• TOILET BOWL, SEAT, LID & PEDESTAL CLEANED

  Yes

  No

  N/A

• HARD SURFACES & SHOWER HEAD CLEANED

  Yes

  No

  N/A

• TOWEL BAG (X2) WITH ONE BATH SHEET & ONE TOILET ROLL PRESENT

  Yes

  No

  N/A

• BIN EMPTIED & RELINED

  Yes

  No

  N/A

• ROOM NUMBER

PRESENTATION STANDARD

• ROOM SERVICE MENU (X1) ON BED

  Yes

  No

  N/A

• GIFT BAG WITH CORRECT CONTENTS (x2) ON BED

  Yes

  No

  N/A

• HAND TOWEL (x2) NEATLY HUNG UNDER SINK

  Yes

  No

  N/A

• DOUBLE/CLUB BREAKFAST CARD (x2) HUNG ON HOOK

  Yes

  No

  N/A

• COAT HANGER (X2) HUNG ON HOOK

  Yes

  No

  N/A

• BED MAT (x1) ON BED

  Yes

  No

  N/A

• POSTER ON WALL WITH NO DAMAGE

  Yes

  No

  N/A

• MAIN LIGHT ON

  Yes

  No

  N/A

• WINDOW LIGHT OFF

  Yes

  No

  N/A

• READING LIGHTS OFF

  Yes

  No

  N/A

• BLIND CLOSED

  Yes

  No

  N/A

• HVAC SET TO MIDPOINT

  Yes

  No

  N/A

• RFID LOCK SET TO OPEN MODE

  Yes

  No

  N/A

CLEANING STANDARD

• FLOOR HOOVERED & LITTER PICK COMPLETED

  Yes

  No

  N/A

• TOP BERTH STOWED AWAY

  Yes

  No

  N/A

• BIN EMPTIED & RELINED

  Yes

  No

  N/A

• SINK CLEANED

  Yes

  No

  N/A

• TRAY TABLE CLEANED

  Yes

  No

  N/A

BED STANDARD

• MATTRESS PROTECTOR PRESENT

  Yes

  No

  N/A

• BED MADE, FREE FROM STAINS AND RIPS

  Yes

  No

  N/A

• 2 X PILLOWS ON TOP

  Yes

  No

  N/A

• FLOOR HOOVERED & LITTER PICK COMPLETED

  Yes

  No

  N/A

• TRAIN MANAGER SCREENS & CCTV DOMES CLEANED

  Yes

  No

  N/A

• LUGGAGE / BIKE STORAGE AREA CLEANED

  Yes

  No

  N/A

• STORAGE BOX REPLENISHED AS REQUIRED

  Yes

  No

  N/A

CLEANING STANDARD - TOILET (DOUBLE END)

• TOILET BOWL, SEAT, LID & PEDESTAL CLEANED

  Yes

  No

  N/A

• VANITY UNIT, SINK & MIRROR CLEANED AND FREE FROM MARKS

  Yes

  No

  N/A

• BABY CHANGE TABLE CLEANED

  Yes

  No

  N/A

• BIN EMPTIED & RELINED

  Yes

  No

  N/A

• SOAP DISPENSER TOPPED UP

  Yes

  No

  N/A

• TOILET ROLL FILLED AND SPARES PROVIDED

  Yes

  No

  N/A

CLEANING STANDARD - TOILET (TWIN END)

• TOILET BOWL, SEAT, LID & PEDESTAL CLEANED

  Yes

  No

  N/A

• VANITY UNIT, SINK & MIRROR CLEANED AND FREE FROM MARKS

  Yes

  No

  N/A

• BABY CHANGE TABLE CLEANED

  Yes

  No

  N/A

• BIN EMPTIED & RELINED

  Yes

  No

  N/A

• SOAP DISPENSER TOPPED UP

  Yes

  No

  N/A

• TOILET ROLL FILLED AND SPARES PROVIDED

  Yes

  No

  N/A