ACG Quality Management System - Desk Officer Audit – January

• Audit Number

• Audit Title

• Unit / Venue

• Conducted on

  Date

• Desk Officer

• Location
  Address

4.5.1 Senior Maintenance Manager

• List MMP References:

• a. What appointed member of the AMO is responsible for all maintenance conducted within the AMO?

  Yes

  No

  N/A

• b. How is it determined if the SMM is competent to comply with all technical airworthiness requirements embodied within AAP7001.053(AM1) to the level commensurate with their position, and has this been demonstrated to the satisfaction of the TAR?

  Yes

  No

  N/A

• c. Does the SMM ensure that;

• 1. the AMO is adequately resourced for the scope and level of maintenance conducted? and

  Yes

  No

  N/A

• 2. all maintenance is conducted to approved standards, methods and practices?

  Yes

  No

  N/A

• d. Does the SMM demonstrate a sound understanding of the TAREGs 4 and 5?

  Yes

  No

  N/A

• e. When the SMM delegates authority within the bounds of the TAREGs 4 and 5,

• 1. who is responsible for the decisions resulting from the exercise of the delegated authority?

  Yes

  No

  N/A

• 2. How is the delegate notified?

  Yes

  No

  N/A

4.5.4. Human Factors & Maintenance Error Management

• List MMP References:

• a. Is there a system in place that provides the means for effective identification, notification, reporting and management of Human Factors and Maintenance Error Management?

  Yes

  No

  N/A

• b. Does the system for the management of human factors ensure:

• 1. That personnel do not perform maintenance of State Aircraft and/or Aeronautical Product when an acceptable level of performance would, or might, be impaired? and

  Yes

  No

  N/A

• 2. That personnel notify their responsible manager, when they are subject to physiological or psychological factors that would, or might, impair their ability to safely perform maintenance?

  Yes

  No

  N/A

• c. Does the AMO

• 1. have an active system established for continuation training on Human Factors and Maintenance Error Management?

  Yes

  No

  N/A

• 2. Is the training recorded and retained?

  Yes

  No

  N/A

• d. Are instances of incorrect or inappropriate maintenance investigated and reported to the sponsor (DLC) and the TAR, as a minimum?

  Yes

  No

  N/A

• e. Are only competent and authorised personnel conducting investigations and raising reports for maintenance related incidents?

  Yes

  No

  N/A

• b1. Are supervisors aware of the requirement to remove personnel whom they believe are impaired from the task at hand, and ensure correct procedures are implemented, and to consider any requirement for checking work recently completed by that person?

  Yes

  No

  N/A

• b2. Does the AMO manage a roster system that takes into account adequate maintenance personnel rest and recuperation periods when shift work is being done?

  Yes

  No

  N/A

• b3. Is there a procedure within the AMO covering working hours and rosters?

  Yes

  No

  N/A

• b4. Does the AMO develop and maintain a just culture with respect to Human Factors and Maintenance Error Management?

  Yes

  No

  N/A

• d1. Is there an open reporting culture within the SQN that discloses to appropriate authorities, personal conditions that have the potential to adversely affect technical airworthiness?

  Yes

  No

  N/A

• Auditor's Summary