Battle of the Crewz - Outside Carhop Scoresheet

• Conducted on

  Date

• Prepared by

• Store name

• What was ordered

• Carhop name

Procedures

• Was the tray neatly organized and proper bag presentation? (Sonic logo facing guest)?

  YES

  NO

• Did the carhop smile to/at/from car?

  YES

  NO

• Did the carhop make eye contact with the guest?

  YES

  NO

• Did the carhop have a personalized greeting at the car?

  YES

  NO

• Did the carhop introduce themselves by name?

  YES

  NO

• Did the carhop read back the order correctly?

  YES

  NO

• Did the carhop state the cost and complete the money transaction properly?

  YES

  NO

• Did the carhop offer condiments with side item? (Mark N/A if if order did not have a side item)

  Yes

  No

  N/A

• Did the carhop thank the customer?

  YES

  NO

• Did the carhop invite the customer back?

  YES

  NO

• Did the carhop perform a bumper check with this guest?

  YES

  NO

Bonus tie breaker points

• Weight of ice cream cone

• Weight of regular chili cheese tots

General

• Did the carhop take out the Smile tray?

  YES

  NO

• Did the carhop ensure all trash was picked up or swept?

  YES

  NO

• Did carhop have awareness of customer needs & lot/patio?

  YES

  NO

• Did carhop have personalized parting phrase?

  YES

  NO