Title Page
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STORE NAME
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Prepared by
WORKING THE STATION
Order: JR BACON/EGG/CHEESE BURRITO; MED CHEESE STICK; MED CHERRY LIMEADE TOTAL: $8.63
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Carhop name
Procedures
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Was the tray neatly organized and proper bag presentation? (Sonic logo facing guest)?
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Did the carhop smile to/at car?
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Did the carhop make eye contact with the guest?
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Did the carhop have a warm, pleasant greeting at the car?
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Did the carhop introduce themselves by name?
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Did the carhop read back the order correctly?
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Did the carhop state the cost of the order?
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Did carhop give you the receipt?
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Did the carhop offer condiments with side item?
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Did the carhop thank the customer?
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Did the carhop instruct the customer to push the red button if anything further was needed?
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Did anyone perform a bumper check with this guest?
Inspect the bag for order accuracy
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Was order correct?
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If order was NOT correct AND you alerted the carhop of incorrect items, did the carhop handle the issue correctly?<br>
