• Document No.

  • CWY-CC

  • Conducted on

  • Prepared by

Software Install

  • HP DVD and CD Burning software installed?

  • Adobe Acrobat Professional installed if PC has a license?

  • Adobe Reader, Java, and Flash Player installed?

  • Updates for Adobe Reader, Flash Player, and Java disabled?

  • Bomgar installed, configured for Windows 7, and setup with computer information in the rep console?

  • Microsoft Office installed (make sure to choose full or complete install)?

  • Microsoft Office is activated and verified to make sure activation took?

  • Offline files / sync disabled?

Windows updates

  • Windows Essentials / windows live / bing bar and bing desktop updates hidden and not installed?

  • All other available Microsoft updates installed?

  • Automatic updates disabled and uncheck box to allow all users to install updates.

Once joined to domain

  • Audit current computer and compare software installs to ensure all software is reinstalled

  • Scanner driver installed if user has a desktop scanner?

  • OpenKM shortcut under the public user's desktop?

  • Sophos anti-virus installed?

  • Disable all forms of sleep/hibernate<br>

  • Springbrook shortcut created under public desktop?

  • .NET framework 4.0 full installed needed if springbrook is installed?

  • Desktop icons for word, excel, outlook, helpdesk, copied to the public user's desktop?

  • User setup to print to network printers in their dept (local printers if they have one)?

  • Setup mapped network drives.

  • Email setup?

  • If thin client or SSD drive, uncheck offline exchange mode during manual setup (right below where you enter server)

  • Setup signature and turn on in the users email.

  • Scan system into helpdesk - verify it scanned successfully

  • If new system, enter monitors, etc into helpdesk.

  • User is setup as a Standard User?

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